20 publicaciones de empleo destacadas de customer experience specialist en guadalajara jal. (¡Están contratando!)

Global Operations Specialist
Flexport —Guadalajara, Jal.
- Incluye fines de semana
- Servicio al cliente
- Inglés
- Licenciatura
Postulación rápida
Material Planner Specialist - SCM
Aumovio —La Tijera, Jal.
- Tiempo completo
- Microsoft Excel
- ERP systems
- Licenciatura
Postulación rápida
14d
Logistics Specialist Production Planner (Sr.)
Hella —El Salto, Jal.
- Administración de personal
- ERP systems
Quality Specialist (QPC)
Hella —El Salto, Jal.
- Administración de personal
- Mejora continua
- Experiencia en manufactura
Entry Level - Maintenance Renewals
Hewlett Packard Enterprise —Tlaquepaque, Jal.
- Tiempo completo
- Microsoft Excel
- Experiencia en bases de datos
- Licenciatura
You've Been Referred: Genpact Global Internships
Genpact India Private Limited —Zapopan, Jal.
- Microsoft Excel
- Investigación
- Maestría
Postulación rápida
Second Shift Coverage Specialist
Arrive Logistics —Guadalajara, Jal.
- Tiempo completo
- Bachillerato
- Seguro de la vista
- Programa de referidos
Postulación rápida
Sign Language Interpreter I
Plexus —Guadalajara, Jal.
- Incluye fines de semana
- Microsoft Excel
- Microsoft Outlook
- Bachillerato
10h
Senior KYC Analyst
Hewlett Packard Enterprise —Tlaquepaque, Jal.
- Tiempo completo
- Inglés
- Licenciatura
- Liderazgo
L&D Delivery Specialist III
Hewlett Packard Enterprise —Tlaquepaque, Jal.
- Tiempo completo
- Informática
- Inglés
- Licenciatura
14d
Senior Engineer, Quality Service Center
Infineon Technologies AG —Guadalajara, Jal.
- Administración de personal
- Servicio al cliente
- Inglés
Regional Planner
Hewlett Packard Enterprise —Tlaquepaque, Jal.
- Tiempo completo
- Microsoft Excel
- Administración de personal
- Investigación
E.Commerce spareparts specialist (Marketplace)
ZF —Guadalajara, Jal.
- Bilingüe
- Licenciatura
4d
Technical Support Specialist
INNIO —El Salto, Jal.
- Servicio al cliente
- Inglés
- Disponible para viajar
Postulación rápida
Systems Integration Specialist Advisor
NTT Ltd —Guadalajara, Jal.
- Tiempo completo
- Azure
- Administración de personal
- DevOps
LOGISTIC SPECIALIST MATERIAL PLANNING
Hella —El Salto, Jal.
- Inglés
Shopfloor specialist (M/F/D)
Hella —El Salto, Jal.
- Inglés
- Experiencia en manufactura
Project Specialist – Supplier Sustainability Regulations Compliance
Flex LTD —Guadalajara, Jal.
- Tiempo completo
- Microsoft Excel
- Administración de personal
- Inglés
14h
Second Shift Coverage Team Lead
Arrive Logistics —Guadalajara, Jal.
- Incluye fines de semana
- Experiencia en ventas
- Seguro de la vista
- Programa de referidos
Postulación rápida
11d
Specialist - F&A - R2R 4B
EDM S de RL de CV —Zapopan, Jal.
- ERP systems
- Inglés
- Maestría
Postulación rápida
8d

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Global Operations Specialist

Flexport -
Guadalajara, Jal.

Postulación rápida

Información del empleo

Recién graduado

Cualificaciones

Servicio al cliente
Inglés
Licenciatura

Descripción completa del empleo

About Flexport:

At Flexport, we believe global trade can move the human race forward. That's why it's our mission to make global commerce so easy there will be more of it. We're shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year.

The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.

Help our customers improve their global supply chains

The Opportunity:

The Global Operations Specialist is a critical part of Flexport's mission to make global commerce so easy there will be more of it. In this role, your direct customers are the partners within your region: our Flexport Squad Operations teams and customs teams, subcontractors, carriers, and terminals. Your work directly supports Flexport's end customers in achieving their logistics goals by executing the end-to-end movement of shipments. Most importantly, you will play a pivotal role in building the next operational model at Flexport: allowing us to effectively scale to achieve our mission.

As a Global Operations Specialist, you are obsessed with executing a shipment lifecycle through ensuring data integrity is maintained at the highest standard and delays are minimized with urgency and bias to action.

As a new team member in our Americas Operations group, you'll begin by immersing yourself in our company culture and mastering world-class operations. As Flexport continues to grow, there could be opportunities for future Flexporters to become founding team members in new markets, relocate internationally, and help us expand our presence around the world. If you're interested in a fast-paced career with the potential for international experience, this opportunity could offer you unmatched growth and adventure.

You will

Be responsible for executing the movement of containers and air freight to availability at the port or warehouse of destination
Be a part of the frontline groups ensuring the highest standard of Flexport quality: shipments move on time and exceptions are handled appropriately
Serve as the first point of escalation for issue resolution, ensuring prompt and effective resolution to provide the best customer experience.
Use metrics to spot opportunities to improve and deliver great performance in your role, including data quality and shipment milestone timeliness.
Consistently follow Standard Operating Procedures (SOPs) to ensure that your work satisfies internal Key Performance Indicators (KPIs) and Service-level Agreements (SLAs) in-line with productivity goals.
Analyze data to root-cause defects and support continuous improvement efforts.
Execute on shipment delivery appt coordination and any reporting functions needed to support our clients business needs

You should have

Bachelor's/Associate's degree OR 1+ year of relevant experience preferred. New graduates are encouraged to apply!
Excellent customer service skills with the ability to effectively empathize and prioritize the needs of a diverse customer base. You have the ability to troubleshoot and handle challenging customer issues and can successfully de-escalate or escalate issues until they are fully resolved
Fluency in English, both written and verbal
Strong attention to detail in a high-energy, fast-paced environment
The ability to work flexible hours: this role requires working variable hours to match when customers need us most. You may be required to work national holidays, weekends, swing or night shifts, and may be asked to render overtime based on business needs. You will be based out of Flexport's first operations center wholly dedicated to providing the best experience for Flexport's customers.

#LI-onsite

Commitment to Equal Opportunity

At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law.

Global Data Privacy Notice for Job Candidates and Applicants

Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. By submitting your application, you are agreeing to our use and processing of your data as required. Please see our Privacy Notice available at www.flexport.com/privacy for additional information.

Postulación rápida

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customer experience specialist empleos en guadalajara jal.

Global Operations Specialist

Material Planner Specialist - SCM

Logistics Specialist Production Planner (Sr.)

Quality Specialist (QPC)

Entry Level - Maintenance Renewals

You've Been Referred: Genpact Global Internships

Second Shift Coverage Specialist

Sign Language Interpreter I

Senior KYC Analyst

L&D Delivery Specialist III

Senior Engineer, Quality Service Center

Regional Planner

E.Commerce spareparts specialist (Marketplace)

Technical Support Specialist

Systems Integration Specialist Advisor

LOGISTIC SPECIALIST MATERIAL PLANNING

Shopfloor specialist (M/F/D)

Project Specialist – Supplier Sustainability Regulations Compliance

Second Shift Coverage Team Lead

Specialist - F&A - R2R 4B

Quiero recibir la alerta de empleo más reciente para customer experience specialist en guadalajara jal.

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About Flexport:

Help our customers improve their global supply chains

The Opportunity:

You will

You should have

Commitment to Equal Opportunity

Global Data Privacy Notice for Job Candidates and Applicants

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