20 publicaciones de empleo destacadas de service team lead en querétaro, que (¡Están contratando!)

Customer Service Representative
Watlow —Querétaro, Qro.
- Microsoft Excel
- Servicio al cliente
- ERP systems
- Seguro dental
- Seguro de la vista
Postulación rápida
21h
Azure Data Engineer
Infosys —Querétaro, Qro.
- Azure
- Informática
- Inglés
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Flowserve —Querétaro, Qro.
- Inglés
- Licenciatura
- Negociación
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- Tiempo completo
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- Inglés
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- Mercadotecnia
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Accounting Analyst
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- Oracle
- Licenciatura
- Mejora continua
Cloud Solutions Engineer
Redwood Logistics —Centro, Qro.
- Tiempo completo
- Trabajo híbrido
- Microsoft Access
- Azure
- Licenciatura
- Seguro de vida
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Lead Substation Engineer
Kiewit Mexico —Querétaro, Qro.
- Tiempo completo
- AutoCAD
- Inglés
- Licenciatura
- Seguro dental
- Vacaciones adicionales o permisos con goce de sueldo
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Accounting Analyst (US GAAP)
Eaton —Querétaro, Qro.
- Oracle
- Administración de personal
- Inglés
7d
GL Supervisor
Flowserve Hungary Services Kft —Querétaro, Qro.
- Inglés
- Licenciatura
- Habilidades de comunicación
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Advanced Segment Buyer
Autoliv Mexico —Querétaro, Qro.
- Licenciatura
5d
Cybersecurity Supplier Assessor
Siemens Energy —Querétaro, Qro.
- Tiempo completo
- Administración de personal
- Informática
- Inglés
- Vacaciones adicionales o permisos con goce de sueldo
- Permiso de maternidad y paternidad
Lead Software Engineer (Backend)
Varicent —Querétaro, Qro.
- $990,600 a $1,300,000 por año
- Home Office (Desde casa)
- Informática
- DevOps
- Licenciatura
- Seguro dental
- Vacaciones adicionales o permisos con goce de sueldo
Postulación rápida
SAP FICO Functional Analyst
BRP —Querétaro, Qro.
- Inglés
- Licenciatura
- Sin título de educación superior
Small Project Take-Off Specialist
Eaton —Querétaro, Qro.
- Bilingüe
- Experiencia en ventas
- Inglés
Inside Sales Engineer
Eaton —Querétaro, Qro.
- Bilingüe
- Experiencia en ventas
- Inglés
Advanced Segment Buyer
Autoliv Inc. —Querétaro, Qro.
- Licenciatura
5d
Product Analyst – API Integrations
Dandelion —Querétaro, Qro.
- Tiempo completo
- Informática
- Inglés
- Licenciatura
- Seguro de vida
Postulación rápida
14h
Integration Engineer I
Nordic —Querétaro, Qro.
- Tiempo completo
- Licenciatura
- Disponible para viajar
14d
Quality and Lean Intern
GE Vernova —Querétaro, Qro.
- Inglés
- Licenciatura
1d

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Customer Service Representative

Watlow -
Querétaro, Qro.

Postulación rápida

Información del empleo

Hace 21 horas

Beneficios

Seguro dental
Seguro de la vista

Cualificaciones

Microsoft Excel
Servicio al cliente
ERP systems
Microsoft Office
Licenciatura
B2B
Experiencia en manufactura
Administración de pedidos

Descripción completa del empleo

Why work at Watlow?
Would you like to work in the fascinating world of industrial technology? Watlow is a global leader in technology and manufacturing. For over 100 years, we have been dedicated to providing world-class engineering through innovative thermal products and systems that drive our customers' success and improve people's lives around the world.

Our corporate values guide us at all times: Always do the right thing, Learn and improve continuously, Respect everyone, and Lead with service and humility.

At Watlow Mexico, we offer a positive work environment, cutting-edge technology, and excellent professional development opportunities at our three plants located in El Marqués, Querétaro.

Position Summary
The Customer Service Representative is responsible for delivering exceptional service to customers by accurately entering and managing orders, tracking shipments, processing credits and RMAs, and resolving issues throughout the order to delivery cycle. This role requires strong attention to detail, effective communication, and the ability to work cross functionally to ensure customer needs are met with accuracy and urgency. The representative also supports quoting activities, utilizes customer portals, and contributes to process improvements that enhance the overall customer experience.

Responsabilities.

Manage the full customer order lifecycle, including order entry, validation, updates, and maintenance within ERP systems.
Serve as the primary customer contact for order status, product availability, pricing, delivery schedules, and account-related inquiries.
Ensure order accuracy by reviewing purchase orders, pricing, configurations, and delivery requirements.
Coordinate with Planning, Production, Shipping, and Supply Chain teams to support on-time order fulfillment and shipment tracking.
Investigate and resolve customer issues related to orders, pricing, product concerns, delays, invoicing, and returns.
Manage Return Material Authorizations (RMAs) and customer credit processes in compliance with company policies.
Prepare and maintain customer quotes, Letters of Authorization (LOAs), and other required documentation.
Utilize customer portals and internal systems to update orders, provide shipment information, and maintain accurate records.
Collaborate cross-functionally with Sales, Operations, Quality, Engineering, and other departments to address customer needs.
Identify process improvement opportunities to enhance operational efficiency, service quality, and customer satisfaction.

Skills & Qualifications

Strong attention to detail and commitment to accuracy.
Excellent written and verbal communication skills.
Customer focused mindset with professionalism and patience.
Ability to multitask, prioritize, and manage time effectively in a fast paced environment.
Proficiency with Microsoft Office applications, especially Excel.
Experience with ERP or CRM systems preferred.
Strong problem solving and critical thinking abilities.
Ability to work independently and collaboratively.

Education & Experience

College degree required.
1–3 years of experience in customer service, preferably in an industrial or B2B environment.
Experience with order entry and transactional accuracy strongly preferred.

Benefits: The Watlow Total Compensation Plan
Your and your family's health, well-being, and financial stability are a priority for us. The Watlow Total Compensation Plan includes competitive compensation and a range of benefits to enhance your career:

Salary paid bi-weekly
Major and minor medical insurance
Dental insurance
Vision insurance
Savings fund (13%)
Grocery vouchers (10%)
Vacation days: 1st year - 13 days (Increasing each year according to the law + 1 additional day)
Vacation bonus (50%)
End of year bonus: 27 days
Legal benefits

Postulación rápida

Refina tu búsqueda

service team lead empleos en querétaro, que

Customer Service Representative

Azure Data Engineer

Cash & Banking, Supervisor

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Digital Marketing Specialist, Paid Media

Accounting Analyst

Cloud Solutions Engineer

Lead Substation Engineer

Accounting Analyst (US GAAP)

GL Supervisor

Advanced Segment Buyer

Cybersecurity Supplier Assessor

Lead Software Engineer (Backend)

SAP FICO Functional Analyst

Small Project Take-Off Specialist

Inside Sales Engineer

Advanced Segment Buyer

Product Analyst – API Integrations

Integration Engineer I

Quality and Lean Intern

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