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Style Expert – Fashion Boutique

Chanel -
Ciudad de México, CDMX

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Información del empleo

Tiempo completo

Cualificaciones

Francés
Plurilingüe
Experiencia en ventas
Inglés
Gestión de venta al por menor

Descripción completa del empleo

POSITION TITLE:Style Expert

DIVISION / DEPARTEMENT:Fashion / Retail

REPORTING TO: Boutique Sales Manager

FUNCTIONAL: Style Expertise Manager

LOCATION: Fashion Boutiques – Mexico City

At CHANEL, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity, and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience, and potential you could bring to CHANEL.

We are looking for a Style Expert to join the CHANEL boutiques in Mexico City.

ABOUT THE ROLE IN BOUTIQUE

Creation is at the heart of Maison CHANEL and its fashion heritage. As the client journey evolves and becomes more personal, it is expanding beyond collections and products. To offer a unique CHANEL client experience and match their ever-increasing expectations, our retail teams, especially local ones, are our brand ambassadors. Through their personalized approach and human touch, they ought to provide personalized and custom style advice, steering each client towards finding their unique Style and Allure at CHANEL.

WHAT IMPACT YOU CAN CREATE AT CHANEL

As a Style Expert, you act as the « Style relay » in the boutique between the Style Expertise Manager and the Style Advisor and / or Fashion Advisors (FAs). Thanks to your luxury fashion flair, styling skills and sophistication, you work as a Style Consultant with Clients mainly focusing on wardrobe appointments and styling sessions. You also mentor the Style Advisors and the Fashion Advisors and play a key role in elevating the styling competencies in your boutique.

ENGAGE CLIENTS WITH THE STYLE OF CHANEL

Deliver expert styling advice linked to the Style of CHANEL & the style of the collection
Inspire clients to explore styles beyond their usual preferences
Provide a style service to clients with a primarily focus on wardrobe appointments
Lead elevated and personalized client styling appointments, the Art of Styling Moments, from the preparation to the execution
Participate in various boutique events as a style referent
Partner with Boutique management peers to build yearly plan and support business from a styling point of view
Be proactive in suggesting ways to promote statement pieces and slow movers, working closely with the Style Expertise Manager

ELEVATE THE STYLING COMPETENCIES IN BOUTIQUE & MENTOR STYLE ADVISORS / FASHION ADVISORS

Work closely with the Style expertise manager in developing and supporting the team in styling
Lead styling activities in your boutique to convey the style expertise content (the Style of CHANEL and of the collections) through regular practice
Animate Style collection workshops at the time of launch and throughout the collection selling period
Monitor the internal styling app, the Fashion Community, for the users of your boutique and suggest best practices Support Style Advisors / FAs in preparing their clients’ appointments
Coach Style Advisors and FAs through one-to-one sessions
Provide frequent and constructive feedback to Style Advisors FAs and suggest yearly development plan Identify talents with styling skills
Rotate in boutiques w/o Style experts

INFLUENCE BOUTIQUE BUYS FROM AN ALLURE PERSPECTIVE

During buying session: participate in decoding the collection and gather feedback from the team on the allure of the collection
Review the buys with the boutique management team to ensure the allure of the show is well represented, for the clients of today and tomorrow
Participate actively in all post-buy Meetings and help Style Expertise Manager to share suggestions from a Styling perspective with the rest of the team

YOU ARE ENERGISED BY:

Art, beauty and luxury
The Fashion world, history and trends
The heritage of The House of CHANEL and the Style of CHANEL
Offering styling as a credible service to clients
Conveying your passion to clients and the team

WHAT YOU WILL BRING TO THE TEAM:

Passion for the House of CHANEL, its history, its creations, and commitment to social and cultural initiatives
The transmission of your Fashion and Style knowledge
Understanding of, and passion for client experience
Desire to make everyone grow in their styling path within the world of CHANEL

YOUR QUALIFICATIONS:

You have at least 5 years of experience in Fashion luxury retail environment
You have excellent communication skills
You show empathy
You like to work in team, and you show strong team spirit
You are trustworthy with a high degree of integrity and ethics
You are decisive and performance oriented
You have a passion for client experience, luxury and beauty
You are an ambassador of the CHANEL allure (posture and vocabulary)
You speak Spanish and English. French is a plus

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