20 publicaciones de empleo destacadas de field technical en querétaro qro. (¡Están contratando!)

IT Business Analyst & Process Owner ServiceNow
Eaton —Querétaro, Qro.
- Bilingüe
- Administración de personal
- Licenciatura
9h
Steam Turbine & Generator PDE
GE Vernova —Querétaro, Qro.
- Tiempo completo
- CAD
- Inglés
- Licenciatura
11h
Critical Environment Field Service Engineer
Microsoft —Querétaro, Qro.
- Tiempo completo
- Azure
- Inglés
- Microsoft Office
Purchasing Manager / Procurement Manager
PADA MANOS CONSULTORES —Santa María Magdalena, Qro.
- $40,000 a $45,000 por mes
- Tiempo completo
- Microsoft Excel
- Oracle
- Administración de personal
Postulación rápida
14d
ERP & Supply Chain Coordinator (Sage X3)
IML Containers/Labels North America Inc. —El Marqués, Qro.
- Tiempo completo
- Microsoft Excel
- Oracle
- ERP systems
Postulación rápida
Health Safety and Sustainability Supervisor
Autoliv Mexico —Querétaro, Qro.
- Administración de personal
- Análisis de datos
- Microsoft Office
IT Support Specialist
Kiewit Mexico —Querétaro, Qro.
- Tiempo completo
- Informática
- Inglés
- Microsoft Office
- Seguro dental
- Vacaciones adicionales o permisos con goce de sueldo
Postulación rápida
Customer Service Representative
Phillips Medisize —Querétaro, Qro.
- Administración de personal
- Servicio al cliente
- ERP systems
Global Category Manager - Mechanical Assembly
Eaton —Querétaro, Qro.
- Bilingüe
- Administración de personal
- Inglés
Manufacturing Supplier Development Engineer
Siemens —Querétaro, Qro.
- Tiempo completo
- Trabajo híbrido
- Administración de personal
- Inglés
- Licenciatura
Manager, Engineering
Petco —Querétaro, Qro.
- Tiempo completo
- Administración de personal
- Informática
- PMP
- Vacaciones adicionales o permisos con goce de sueldo
IT SAP FI/CO Business Analyst
Siemens —Querétaro, Qro.
- Tiempo completo
- Trabajo híbrido
- Sin necesidad de experiencia
- Inglés
- Licenciatura
Customer Project Engineer
Schneider Electric —Querétaro, Qro.
- Tiempo completo
- Administración de personal
- Servicio al cliente
- Inglés
Controlling Analyst
Continental —Querétaro, Qro.
- Microsoft Excel
- Administración de personal
- Inglés
CSR-Order Entry Administrator
The Gund Company - Mexico —El Marqués, Qro.
- CRM software
- Diagramas
- ERP systems
Postulación rápida
Engine Dynamics - Intern Engineer
GE Aerospace —Querétaro, Qro.
- Inglés
- Capacidad analítica
- Licenciatura
1d
Senior Business Development Manager
IMPORTANTE EMPRESA DEL SECTOR —Querétaro, Qro.
- $40,000 a $50,000 por mes
- Tiempo completo
- Microsoft Powerpoint
- Microsoft Excel
- Administración de personal
Postulación rápida
Sr. Strategic Analyst - Category Marketing
ADI Global Distribution —Querétaro, Qro.
- Tiempo completo
- Administración de personal
- Análisis de datos
- SQL
20h
OPEX Analyst
Eaton —Querétaro, Qro.
- Microsoft Excel
- Administración de personal
- Inglés
Applications Engineer
Flowserve, S. de R.L. de C.V. (Mexico) —Parque Tecnológico Innovación Querétaro, Qro.
- Microsoft Office
- Licenciatura
Postulación rápida
14d

Quiero recibir la alerta de empleo más reciente para field technical en querétaro qro.

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IT Business Analyst & Process Owner ServiceNow

Eaton -
Querétaro, Qro.

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Información del empleo

Hace 9 horas

Cualificaciones

Bilingüe
Administración de personal
Gestión de operaciones
Gestión de servicios de TI
Análisis de negocios
Licenciatura
ServiceNow
Pruebas de software
Requisitos comerciales
Tecnologías de la información

Descripción completa del empleo

Eaton’s Corporate Sector division is currently seeking a IT Business Analyst & Process Owner ServiceNow.

What you’ll do:

The Business Analyst works closely with the Product Owner to define, refine, and decompose epics and user stories into the product backlog. They work with the product owner to prioritize epics and stories that ultimately feed into a product roadmap. Their understanding of what should be built is derived from working with stakeholders to gain an in-depth understanding of critical application requirements.

The Business Analyst is also the primary point of contact for the engineering team to gain user story clarification and direction. They act as a liaison between engineering and the business. They have a deep understanding of the acceptance criteria for user stories and have influence on how a solution should be designed to meet the requirements.

The Process Owner ensures the effectiveness and efficiency of IT Process(es) within an organization; Produces Process Documentation and Training materials; Delivers regular training and coaching; Strives for industry best practices as the basis for the Process; Gathers, understands, and implements efficiency and improvement opportunities via Benchmarking and Customer & Stakeholder Engagement; Regularly reviews Metrics and Trending to ensure health of the Process; and acts as the first point of contact for the Process area.

Job Responsibilities

Gain a deep understanding of what the business outcome is that is looking to be accomplished. Ability to clearly articulate this vision to the IT team and gain buy in.
Support the Product Owner team in decomposition of epics into features and user stories
Support the Product Owner team in prioritization of the product backlog
Support estimation of epics, features, technical enablers, and user stories
Ensure the readiness of user stories with clear definitions of ready criteria (DoR)
Support issue resolution within the product
Verify and validate user stories and solutions
Clarify user stories and business questions raised by the team
Work with key stakeholders to identify, understand, and help innovate solutions that will meet their needs.
Identify and document test scenarios and test data by working closely with the Test team
Act as liaison between business stakeholders and the technical team ensuring user story completeness
Analyze data models to deliver logical conclusions
Work with business stakeholders to define the data required for product operation
Designs and communicates Process Vision, Roadmap, and Enhancements to meet customer/business needs
Communicates goals for Process increments and releases
Manages partnership with Process users, stakeholders, and customers
Owns support issue resolution on a Process level
Develops and maintains Process’ Test Plans, and is responsible for ensuring proper Testing of the Processes is completed
Functional expert in areas related to the Product
Evangelist for the Processes throughout the enterprise and ensures proper usage
Works closely with business stakeholders, understands their priorities, defines business outcomes and KPIs for the Processes in collaboration with key stakeholders

Qualifications:

Education level required

Bachelor's degree in IT or related (Must)

Years and area of experience required

5+ years of experience in business analysis or a related field working on moderate to highly complex technology projects and programs.
3+ years of experience working with ServiceNow

Technical knowledge

Being proficient in inventing processes or systems needed to implement changes
Understanding of tools used to analyze data models to deliver logical conclusions
Competence in writing reports and making presentations to highlight the effect of changes made
Understanding of testing software tools
Awareness of existing technology platforms and emerging technologies to determine potential outcomes that can be achieved through current applications and new offerings.
Understanding of the ServiceNow Platform, including the modules: IT Service Management, IT Asset Management, IT Operations Management.
A deep understanding of the Process(es), including knowledge of the Process flow, inputs, outputs, and associated activities

- Problem-Solving Abilities - Process Owners should be adept at identifying issues, analyzing root causes, and implementing corrective actions.

Deep understanding of user, stakeholder, & customers needs
Process roadmap creation and vision articulation
Fully bilingual

Skills:

Soft skills

Strong communication and interpersonal skills to interact with senior-level management regarding the implementation of changes
Familiarity with design thinking methodologies
Ability to influence product roadmaps
The ability to work with colleagues and stakeholders to gain an in-depth understanding of critical business requirements
Data orientation and ability to make data-based decisions
Comfortable working directly with business leaders, external customers, and engineers
Proven ability to drive change across organizational boundaries
Experience working with diverse, global cultures, organizations and teams
Passion for Process area and customer experience
Customer & stakeholder engagement and communications skills

All positions may require participation in video and in-person interviews as part of the hiring process. All candidates will be evaluated based on job-related competencies, and all candidates’ privacy rights and data security will be protected in accordance with applicable laws.

We are committed to ensuring equal employment opportunities for job applicants and employees. Our recruitment processes use balanced selection criteria and avoid unlawful discrimination against applicants on the basis of their age, colour, disability, marital status, national origin, gender, gender identity, genetic information, race or racial origin, religion, sexual orientation or any other status protected or required by law.

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field technical empleos en querétaro qro.

IT Business Analyst & Process Owner ServiceNow

Steam Turbine & Generator PDE

Critical Environment Field Service Engineer

Purchasing Manager / Procurement Manager

ERP & Supply Chain Coordinator (Sage X3)

Health Safety and Sustainability Supervisor

IT Support Specialist

Customer Service Representative

Global Category Manager - Mechanical Assembly

Manufacturing Supplier Development Engineer

Manager, Engineering

IT SAP FI/CO Business Analyst

Customer Project Engineer

Controlling Analyst

CSR-Order Entry Administrator

Engine Dynamics - Intern Engineer

Senior Business Development Manager

Sr. Strategic Analyst - Category Marketing

OPEX Analyst

Applications Engineer

Quiero recibir la alerta de empleo más reciente para field technical en querétaro qro.

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