20 publicaciones de empleo destacadas de customer service analyst en monterrey, nle (¡Están contratando!)

Collections Analyst
Epicor —Monterrey, N. L.
- Tiempo completo
- Administración de personal
- Servicio al cliente
- ERP systems
HR Ops Sr Coordinator
PepsiCo —San Nicolás de los Garza, N. L.
- Microsoft Excel
- Administración de personal
- Inglés
8d
Performance Management Associate Analyst
Avasant —Monterrey, N. L.
- Tiempo completo
- Microsoft Excel
- Administración de personal
- Servicio al cliente
Postulación rápida
Senior Analyst, Digital Marketing
Whirlpool —Apodaca, N. L.
- Microsoft Excel
- Administración de personal
- Mercadotecnia
Sr. Analyst - Process Analytics - S&M 4B
EDM S de RL de CV —San Pedro Garza García, N. L.
- Microsoft Excel
- Informática
- Análisis de datos
Postulación rápida
1d
Working Supervisor – Credit Management & Customer Master Data (O2C)
Xylem —Guadalupe, N. L.
- Tiempo completo
- Administración de personal
- Servicio al cliente
- Inglés
IT ANALYST
Vertiv —Santa Catarina, N. L.
- Correo electrónico
- Bilingüe
- Administración de personal
- Licenciatura
Supply Chain Analyst
AFL Telecommunications LLC —Apodaca, N. L.
- Tiempo completo
- Microsoft Excel
- Oracle
- Administración de personal
Payroll Analyst for US
PepsiCo —San Nicolás de los Garza, N. L.
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
4d
Compensation & Benefits Specialist
Corning —Apodaca, N. L.
- Inglés
- Maestría
- Licenciatura
- Seguro dental
- Vacaciones adicionales o permisos con goce de sueldo
Sr Support Manager
Blue Yonder —Monterrey, N. L.
- Tiempo completo
- Microsoft Excel
- Administración de personal
- Licenciatura
5d
Business Analyst - Leasing and Sales Pricing
Caterpillar —Monterrey, N. L.
- Incluye fines de semana
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Org Structure & Budget Sr Analyst
Viva —Apodaca, N. L.
- Trabajo híbrido
- Microsoft Excel
- Licenciatura
- Presupuestos
- Seguro de vida
Analyst, Channel Sales CDMX
Whirlpool —Apodaca, N. L.
- Administración de personal
- Experiencia en ventas
- Servicio al cliente
Supplier Master Data Analyst
Xylem —Guadalupe, N. L.
- Tiempo completo
- Bilingüe
- Microsoft Excel
- Oracle
Mfg Planning Analyst Lead
Johnson Controls —Apodaca, N. L.
- Tiempo completo
- Oracle
- Informática
- Inglés
HR Technology Analyst
nVent —Monterrey, N. L.
- Tiempo completo
- Bilingüe
- Informática
- Inglés
Analyst HR Mfg Ops Chillers
Johnson Controls —Apodaca, N. L.
- Tiempo completo
- Microsoft Excel
- Oracle
- Administración de personal
18h
Credit Management & Customer Master Data Senior Analyst
Xylem —Guadalupe, N. L.
- Tiempo completo
- Administración de personal
- Servicio al cliente
- Inglés
Contract Management Associate Analyst
Avasant —Monterrey, N. L.
- Tiempo completo
- Administración de personal
- Servicio al cliente
- Inglés
Postulación rápida

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Collections Analyst

Epicor -
Monterrey, N. L.

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Información del empleo

Tiempo completo

Beneficios

Programa de tutoría a empleados

Cualificaciones

Administración de personal
Servicio al cliente
ERP systems
Licenciatura
Recursos humanos
Administración del tiempo

Descripción completa del empleo

Focused on managing delinquent accounts, this role involves contacting customers to resolve outstanding bills, reducing past-due dollars, and ensuring consistent achievement of forecasted collections goals.

What you will be doing:

Review outstanding bills and contact customers to resolve delinquent accounts as per established policies and procedures.
Strive to consistently meet or exceed monthly collection forecasts for assigned regions.
Make a minimum of 35 outgoing calls per day to engage customers and secure payments.
Identify customer disputes, document them in the system, and escalate as needed.
Work closely with management to reduce significant dollars at risk and improve collection goals.
Manage and maintain all customer accounts within the assigned collection region.
Prepare monthly reports on the status of credits and collections.
Maintain close working relationships with internal teams, customers, and ESC management.
Keep management informed of potential bad debt accounts and prepare accounts for escalation or collections when necessary.

What you will likely bring:

Recent graduate with a Bachelor’s degree in Accounting or Finance.
Experience in Customer Service or Credit and Collections areas.
Effective verbal and written communication skills to engage with internal and external customers.
Strong organizational and time management skills to prioritize tasks effectively.
Ability to work independently and collaboratively in a fast-paced environment.

What could set you apart:

Strong knowledge of credit and collection processes.
Proven ability to resolve disputes and improve collections performance.
Excellent analytical and problem-solving skills.
Adaptability and responsiveness to internal and external customer needs.
Proficiency with reporting tools and systems for credit and collections analysis.

#LI-MR1 #LI-HYBRID

About Epicor

At Epicor, we’re truly a team. Join 5,000 talented professionals in creating a world of better business through data, AI, and cognitive ERP. We help businesses stay future-ready by connecting people, processes, and technology. From software engineers who command the latest AI technology to business development reps who help us seize new opportunities, the work we do matters. Together, Epicor employees are creating a more resilient global supply chain.

We’re Proactive, Proud, Partners .

Whatever your career journey, we’ll help you find the right path. Through our training courses, mentorship, and continuous support, you’ll get everything you need to thrive. At Epicor, your success is our success. And that success really matters, because we’re the essential partners for the world’s most essential businesses—the hardworking companies who make, move, and sell the things the world needs.

Competitive Pay & Benefits

Health and Wellness: Comprehensive health and wellness benefits designed to support your overall well-being.

Internal Mobility: Opportunities for mentorship, continuing education, and focused career goal setting, with 25% of positions filled internally.

Career Development: Free LinkedIn Learning licenses for everyone, along with our Mentoring Program to boost your personal development.

Education Support: Geographically specific programs to balance the cost of education with the benefits of continued learning and personal development.

Inclusive Workplace: Collaborate with a diverse team in an inclusive, global workplace that fosters innovation and celebrates partnership.

Work-Life Balance: Policies built on mutual trust and support, encouraging time off to rest, recharge, and reconnect.

Global Mobility: Comprehensive support for international relocations and permanent residency processes.

Equal Opportunities and Accommodations Statement

Epicor is committed to creating a workplace and global community where inclusion is valued; where you bring the whole and real you— that’s who we’re interested in. If you have interest in this or any role- but your experience doesn’t match every qualification of the job description, that’s okay- consider applying regardless.

We are an equal-opportunity employer.

Recruiter:

Mariana Alexa Rodríguez Puente

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customer service analyst empleos en monterrey, nle

Collections Analyst

HR Ops Sr Coordinator

Performance Management Associate Analyst

Senior Analyst, Digital Marketing

Sr. Analyst - Process Analytics - S&M 4B

Working Supervisor – Credit Management & Customer Master Data (O2C)

IT ANALYST

Supply Chain Analyst

Payroll Analyst for US

Compensation & Benefits Specialist

Sr Support Manager

Business Analyst - Leasing and Sales Pricing

Org Structure & Budget Sr Analyst

Analyst, Channel Sales CDMX

Supplier Master Data Analyst

Mfg Planning Analyst Lead

HR Technology Analyst

Analyst HR Mfg Ops Chillers

Credit Management & Customer Master Data Senior Analyst

Contract Management Associate Analyst

Quiero recibir la alerta de empleo más reciente para customer service analyst en monterrey, nle

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