20 publicaciones de empleo destacadas de help desk en ecatepec, mex (¡Están contratando!)

Analista Junior de Mesa de Ayuda y Soporte en Sitio
SoftwareONE —Ciudad de México, CDMX
- Contratación urgente
- Administración de personal
- Servicio al cliente
Service Desk Analyst
SoftwareONE —Ciudad de México, CDMX
- Tiempo completo
- Informática
Restaurant Tech Support Specialist
Restaurant365 —Ciudad de México, CDMX
- Tiempo completo
- Trabajo híbrido
- Microsoft Excel
- Administración de personal
- ERP systems
- Seguro dental
- Seguro de la vista
Postulación rápida
Agente bilingüe - tech support only - night shift
Computacenter Mexico —Juárez, CDMX
- $12,000 a $14,000 por mes
- Tiempo completo
- Bilingüe
- Servicio al cliente
- Inglés
- Descuentos y precios preferenciales
- Trabajo desde casa
Postulación rápida
3d
Analista de Provisiones Operativas
PPG —Tultitlán, Méx.
- Tiempo completo
- Trabajo híbrido
- Microsoft Excel
- ERP systems
- Inglés
Postulación rápida
Service Desk, Mesa Servicio, Help Desk, Mesa Ayuda - Presencial (Azcapotzalco)
Iriummmm. —Azcapotzalco, CDMX
- $10,000 a $12,000 por mes
- Contratación urgente
- Inglés
Postulación rápida
12d
Application Support Specialist
ISS —Naucalpan, Méx.
- Tiempo completo
- Inglés
- Desarrollo de software
5d
Técnico de Soporte IT
CONSULTORES CSH —Cuautitlán Izcalli, Méx.
- $11,000 a $12,000 por mes
- Tiempo completo
- ERP systems
- Mantenimiento
- Recursos humanos
- Oportunidades de crecimiento
Postulación rápida
Receptionist
JLL Engineering Services, MEX —Ciudad de México, CDMX
- Tiempo completo
- Inglés
- Licenciatura
Postulación rápida
Head of eComm Channel - LATAM
LEGO —Ciudad de México, CDMX
- Administración de personal
- Experiencia en ventas
- Inglés
RECEPCIONISTA / GSA CORPORATIVO
JLL Engineering Services, MEX —Ciudad de México, CDMX
- Tiempo completo
- Inglés
- Recepción
- Servicios a huéspedes
Postulación rápida
Operational Procurement & Client Service Desk - Consultant
Chain IQ Group —Ciudad de México, CDMX
- Microsoft Excel
- Microsoft Outlook
- Administración de personal
Especialista de Sistemas Infraestructura
IT People Talent —Gustavo A. Madero, CDMX
- $12,000 a $18,000 por mes
- Incluye fines de semana
- Mantenimiento
- Linux
- Python
Postulación rápida
4d
Deal Desk Analyst
Vonage —Ciudad de México, CDMX
- Home Office (Desde casa)
- Microsoft Excel
- Experiencia en ventas
- Salesforce
Postulación rápida
VP, Data & Analytics
Scribd, Inc. —Ciudad de México, CDMX
- Tiempo completo
- CAD
- Presencial
- Seguro dental
- Vacaciones adicionales o permisos con goce de sueldo
Bidding Assistant
Insights Driven Research —Cuauhtémoc, CDMX
- Tiempo completo
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Vacaciones adicionales o permisos con goce de sueldo
Postulación rápida
Payroll Help Desk Analyst
Ford Motor Company —Naucalpan, Méx.
- Inglés
- Licenciatura
- Negocios
Front Desk Assistant Manager (Hotels)
Mondrian —Ciudad de México, CDMX
- Incluye fines de semana
- Administración de personal
- Inglés
- Habilidades de organización
Postulación rápida
Coordinador de servicios generales y logistica
Telecomunicaciones y sector gobierno. —Cuauhtémoc, CDMX
- $14,000 a $17,000 por mes
- Tiempo completo
- Microsoft Excel
- Administración de personal
- Ingeniería
Postulación rápida
9d
English-Spanish Bilingual Tier 2 Technical Support Representative
Fuku —Ciudad de México, CDMX
- Incluye fines de semana
- Bilingüe
- Inglés
Postulación rápida

Quiero recibir la alerta de empleo más reciente para help desk en ecatepec, mex

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Analista Junior de Mesa de Ayuda y Soporte en Sitio

SoftwareONE -
Ciudad de México, CDMX

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Información del empleo

Tiempo completo

Cualificaciones

Administración de personal
Servicio al cliente
Tecnologías de la información

Descripción completa del empleo

Why SoftwareOne?

SoftwareOne is a global provider of software and cloud solutions. With a presence in over 70 countries and more than 12,000 professionals, we help organizations optimize software investments, modernize applications, and unlock the value of cloud, data, and AI.

Our people are at the core of everything we do. We enable collaboration across borders, continuous learning, and opportunities to grow in a fast-evolving technology landscape. Whether your focus is on technology, customer success, or business operations, your ideas matter, and your contributions make a difference.

Join a global team where you can build your skills, work with leading technologies, and make a real impact for our customers.

The role

Junior Help Desk and On-site Support Analyst

Recent graduates from technical careers

Location: Mexico City | Work Model: Hybrid | Role Type: Full-time

Are you interested in providing technical support and helping people solve technology issues effectively?
Are you looking for an opportunity to strengthen your knowledge in infrastructure, systems, and end-user support?

At SoftwareOne, we are looking for a recent graduate from technology-related fields who is interested in developing within a hybrid role as a Help Desk and Technical Support Analyst.

In this position, you will provide both remote and on-site support to users, ensuring an efficient, approachable, and high-quality service experience. You will have the opportunity to gain hands-on experience in incident and request management, basic infrastructure support, equipment configuration and maintenance, while collaborating with different internal teams and participating in technology improvement initiatives focused on user experience.

Responsibilities

Manage service requests and incidents through support management tools, including troubleshooting, follow-up, and first-level issue resolution.
Provide remote and on-site support for devices, applications, connectivity, and productivity tools such as Microsoft 365.
Install, configure, and perform basic maintenance on technology equipment and peripherals.
Escalate incidents when required, ensuring compliance with established response and resolution times.
Maintain updated technical documentation, inventories, and technology asset records.
Support technology deployments and internal initiatives related to infrastructure and technical support.

What we need to see from you

Technical degree or studies in Systems, Information Technology, Telecommunications, or related fields.

• No technical job experience required, only studies.
• Basic to intermediate knowledge of Windows, Microsoft 365, networking, remote connectivity, and hardware support.
• Familiarity with support management tools and best practices for handling technology incidents and requests.
• Ability to manage multiple requests, prioritize tasks, and collaborate across teams.
• Strong communication, organization, and customer service skills.

Preferred Qualifications

Basic knowledge or certification in technology service management best practices.

• Experience with deployment and device configuration tools.
• Familiarity with inventory management and technology asset administration.

Aviso: Esta publicación de empleo es para oportunidades futuras y no está destinada a una contratación inmediata.

Siempre estamos en búsqueda de personas talentosas para unirse a nuestro equipo, por lo que te invitamos a enviar tu candidatura. Al postularte, aceptas que tu información sea almacenada en nuestra base de talento para ser considerada en futuras vacantes que se ajusten a tus habilidades y experiencia.

Agradecemos tu interés y nos pondremos en contacto contigo si surge una oportunidad adecuada para tu perfil.

Job Function

Services
Accommodations

SoftwareOne welcomes applicants from all backgrounds and abilities to apply. If you require reasonable adjustments at any point during the recruitment process, email us at [email protected].

Please include the role for which you are applying and your country location. Someone from our organization that is not part of the decision-making process will be in touch to discuss your specific needs and we will make every effort to accommodate you. Any information shared will be stored securely and treated in the strictest of confidence in line with GDPR.

At SoftwareOne, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Additionally, we encourage experienced individuals that have taken an intentional career break and are now prepared to return to work to explore our SOAR program.

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help desk empleos en ecatepec, mex

Analista Junior de Mesa de Ayuda y Soporte en Sitio

Service Desk Analyst

Restaurant Tech Support Specialist

Agente bilingüe - tech support only - night shift

Analista de Provisiones Operativas

Service Desk, Mesa Servicio, Help Desk, Mesa Ayuda - Presencial (Azcapotzalco)

Application Support Specialist

Técnico de Soporte IT

Receptionist

Head of eComm Channel - LATAM

RECEPCIONISTA / GSA CORPORATIVO

Operational Procurement & Client Service Desk - Consultant

Especialista de Sistemas Infraestructura

Deal Desk Analyst

VP, Data & Analytics

Bidding Assistant

Payroll Help Desk Analyst

Front Desk Assistant Manager (Hotels)

Coordinador de servicios generales y logistica

English-Spanish Bilingual Tier 2 Technical Support Representative

Quiero recibir la alerta de empleo más reciente para help desk en ecatepec, mex

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Junior Help Desk and On-site Support Analyst

Location: Mexico City | Work Model: Hybrid | Role Type: Full-time

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