20 publicaciones de empleo destacadas de technical support representative en ciudad de méxico, dif (¡Están contratando!)

Bilingual Contact Center Representative
Maersk —Ciudad de México, CDMX
- Tiempo completo
- Bilingüe
- Microsoft Word
- Microsoft Excel
- Permiso de maternidad y paternidad
7d
Technical Service Representative
BUNGE —Ciudad de México, CDMX
- Inglés
- Maestría
- Licenciatura
Senior Software Test Engineer
NielsenIQ —Ciudad de México, CDMX
- $45,000 a $55,000 por mes
- Tiempo completo
- Trabajo híbrido
- Azure
- Administración de personal
- Informática
Postulación rápida
Global Advocate
DoorDash —Ciudad de México, CDMX
- Incluye fines de semana
- Microsoft Excel
- Experiencia en ventas
- Inglés
- Permiso de maternidad y paternidad
Sr. Support Analyst, Retail
Hugo Boss —Ciudad de México, CDMX
- Oracle
- Experiencia en ventas
- ERP systems
- Descuento de empleados
Technical Project Manager, Contract Logistics
DSV —Ciudad de México, CDMX
- Tiempo completo
- Administración de personal
- Informática
- Inglés
Strategic Recruitment Sourcing Specialist - Construction
Turner & Townsend —América, CDMX
- Tiempo completo
- Bilingüe
- Inglés
- Licenciatura
Postulación rápida
Sales Representative | Telematics
Teltonika —Ciudad de México, CDMX
- $20,000 a $25,000 por año
- Tiempo completo
- Experiencia en ventas
- Mercadotecnia
- Servicio al cliente
Postulación rápida
Senior IT Specialist - BY WMS Contract Logistics IT
DSV —Ciudad de México, CDMX
- Tiempo completo
- Java
- Experiencia en bases de datos
- SQL
Specialist, Implementation
Mastercard —Ciudad de México, CDMX
- Tiempo completo
- Administración de personal
- Informática
- Inglés
Voice Agent (Customer Service Representative)
Epsilon Staffing —Santa Bárbara, CDMX
- $14,000 a $17,000 por mes
- Tiempo completo
- Servicio al cliente
- Inglés
- Bachillerato
- Programa de referidos
Postulación rápida
Inside Sales Executive
Siemens —Ciudad de México, CDMX
- Tiempo completo
- Trabajo híbrido
- Administración de personal
- Experiencia en ventas
- CAD
12d
Data Engineer
NielsenIQ —Ciudad de México, CDMX
- $35,000 a $46,000 por mes
- Tiempo completo
- Trabajo híbrido
- Azure
- Inglés
- SQL
Postulación rápida
Reverse Logistics Representative
Tive —Las Tinajas, CDMX
- Tiempo completo
- Trabajo híbrido
- Microsoft Powerpoint
- Microsoft Excel
- Administración de personal
Postulación rápida
Executive Program Manager, Founder/CEO Initiatives - Mexico
Jumpcloud —Ciudad de México, CDMX
- Tiempo completo
- Home Office (Desde casa)
- Inglés
Senior Application Support
DSV —Ciudad de México, CDMX
- Tiempo completo
- Administración de personal
- Informática
- DevOps
10d
Customer Retention Representative
CoinFlip —Benito Juárez, CDMX
- Tiempo completo
- Experiencia en ventas
- Servicio al cliente
- Salesforce
Postulación rápida
Services Senior Team leader - Resource Management
Baker Hughes —Ciudad de México, CDMX
- Tiempo completo
- Inglés
- Bachillerato
- Licenciatura
- Seguro de vida
14d
FP&A Business Intelligence Intern
CHEP —Ciudad de México, CDMX
- Tiempo completo
- Home Office (Desde casa)
- Microsoft Excel
- Inglés
- Microsoft Office
Senior Data Engineer
NielsenIQ —Ciudad de México, CDMX
- $65,400 por mes
- Tiempo completo
- Trabajo híbrido
- Azure
- Informática
- DevOps
Postulación rápida

Quiero recibir la alerta de empleo más reciente para technical support representative en ciudad de méxico, dif

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Bilingual Contact Center Representative

Maersk -
Ciudad de México, CDMX

Postúlate ahora

Información del empleo

Tiempo completo
Hace 7 días

Beneficios

Permiso de maternidad y paternidad

Cualificaciones

Bilingüe
Microsoft Word
Microsoft Excel
Microsoft Outlook
Administración de personal
Servicio al cliente
Experiencia en logística
Inglés
Microsoft Office
Bachillerato
Licenciatura
Administración del tiempo

Descripción completa del empleo

Here's the Deal

The contact center representative will contribute to building great customer experience moments by providing a world-class service via inbound and outbound calls. The representative will own the resolution of last-mile delivery problems, assuring customer satisfaction throughout this phase of the logistics journey. This is a great opportunity for individuals who enjoy working in a collaborative team environment, have strong verbal and written communication skills, can build genuine connections with customers, and are passionate about customer experience.

Key Responsibilities:

Provide world-class customer experience via inbound and outbound calls.
Resolve last mile delivery logistics problems, assuring customer satisfaction.
Coordinate communication between customers, delivery teams, stores and/or warehouses.
Meet customer service KPIs targets.
Comply with additional activities assigned such as Proof of Delivery Tracking, chat, email or case assignment.
Demonstrate loyalty to the A.P. Moller – Maersk Group Core Values and Character.

Requirements:

English Level C1 mandatory.
High School Diploma or equivalent required (Bachelor’s degree preferred).
Experience: At least 2 years of contact center experience (knowledge in retail is a plus).
Customer Service and/or direct call handling experience.
Last Mile logistics and/or transportation industry knowledge preferred.
Ability to work standard work shift between 6 AM – 10 PM (Mex) and have flexibility to work holidays and weekends.
Ability to go to office in hybrid model (3 times a week) if scheduled between 7 AM to 7 PM; if outside of that timeframe, it is work from home.

Technical Skills and Competencies:

Excellent MS Office proficiency (Excel, Word, and Outlook).
Self-motivated and independent work style.
Ability to work successfully across organizational lines.
Good verbal, written, and presentation skills.
Ability to communicate efficiently and provide precise details.
Organizational and time management skills (multi-tasking and prioritizing).
Customer-focused and solutions-oriented.

If you are excited about this opportunity and have the skills we are looking for, we encourage you to apply now and join our team in revolutionizing the logistics industry!

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing [email protected] .

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Senior IT Specialist - BY WMS Contract Logistics IT

Specialist, Implementation

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Executive Program Manager, Founder/CEO Initiatives - Mexico

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Quiero recibir la alerta de empleo más reciente para technical support representative en ciudad de méxico, dif

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