20 publicaciones de empleo destacadas en thinking group (¡Están contratando!)

Client Outreach Onboarding Specialist
Bank of America —Ciudad de México, CDMX
- Tiempo completo
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Logistics & Trade Compliance Specialist
APM Terminals —Lázaro Cárdenas, Mich.
- Tiempo completo
- Microsoft Excel
- ERP systems
- Inglés
- Permiso de maternidad y paternidad
- Oportunidades de crecimiento
Brand Account Assoc Manager
PepsiCo —Miguel Hidalgo, CDMX
- Administración de personal
- Mercadotecnia
- Licenciatura
Talent Acquisition Specialist | Manufacturing & Executive Recruitment (Maternity leave)
Bosch Group —Ciudad de México, CDMX
- Tiempo completo
- Trabajo híbrido
- Administración de personal
- Inglés
- Licenciatura
- Permiso de maternidad y paternidad
Postulación rápida
4d
Customer Operations Manager
Alcon —Ciudad de México, CDMX
- Tiempo completo
- Microsoft Excel
- Administración de personal
- Experiencia en ventas
Homeroom and Team Teacher Opportunities
Corporative Jimenez Maldonado —San Pedro Garza García, N. L.
- $14,000 a $23,000 por mes
- Correo electrónico
- Bilingüe
- Inglés
- Maestría
Postulación rápida
Sales Representative
TRANS-PRO LOGISTICS —Cancún, QRoo.
- Desde $30,000 por mes
- Tiempo completo
- Experiencia en ventas
- Inglés
- Vacaciones adicionales o permisos con goce de sueldo
Postulación rápida
Controls & Automation Engineering Coordinator
Fives DyAG Corp. —Saltillo, Coah.
- Desde $50,000 por mes
- Tiempo completo
- Inglés
- Controlador Lógico Programable
- Licenciatura
- Estacionamiento gratuito
- Seguro de gastos médicos
Postulación rápida
8d
Analista de Materiales
Safran —Chihuahua, Chih.
- Tiempo completo
- Habilidades de comunicación
Country General Manager Mexico
CHEP —Ciudad de México, CDMX
- Tiempo completo
- Trabajo híbrido
- Administración de personal
- Inglés
- Maestría
1d
Materials Management Professional
Siemens —Querétaro, Qro.
- Tiempo completo
- Microsoft Powerpoint
- Microsoft Excel
- Administración de personal
MMA Coordinator
UFC —Ciudad de México, CDMX
- Bilingüe
- Inglés
- Disponible para viajar
Director Human Resources LATAM
CHEP —Ciudad de México, CDMX
- Tiempo completo
- Trabajo híbrido
- Inglés
- Recursos humanos
- Capacitación
9d
HR & Recruiting Administrator
Amalga Group —Monterrey, N. L.
- $28,000 a $30,000 por mes
- Tiempo completo
- Microsoft Outlook
- Administración de personal
- Inglés
Postulación rápida
BANAMEX Asesor de servicios a clientes AFORE
Citi —Reynosa, Tamps.
- Tiempo completo
- Maestría
- Bachillerato
- Licenciatura
Banamex Asesor Previsional Afore
Citi —Delicias, Chih.
- Tiempo completo
- Maestría
- Bachillerato
- Licenciatura
Director of Legal Operations & Performance
Legal Management Group —Guadalajara, Jal.
- Tiempo completo
- Microsoft Excel
- Administración de personal
- Inglés
Postulación rápida
Legal Counsel, Mexico Lead
Flex LTD —Guadalajara, Jal.
- Tiempo completo
- Inglés
- Licenciatura
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9d
Industrial Training Specialist (Recent Graduate)
Schneider Electric —Querétaro, Qro.
- Tiempo completo
- Inglés
- Mejora continua
- Experiencia en manufactura
7d
Director, LATAM SC Customer Operations and Logistics
HP —Tlaquepaque, Jal.
- Tiempo completo
- Administración de personal
- PMP
- Análisis de datos

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Client Outreach Onboarding Specialist

Bank of America -
Ciudad de México, CDMX

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Información del empleo

Tiempo completo

Cualificaciones

Microsoft Powerpoint
Microsoft Word
Microsoft Excel
Plurilingüe
Prevención de lavado de dinero
Inglés
Microsoft Office
Licenciatura
Portugués
Servicios financieros

Descripción completa del empleo

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits.

We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.

Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description:

This role leads the KYC/AML client onboarding process for GCIB LatAm, serving as the primary point of contact between clients, Bankers, Operations, Risk, and other internal stakeholders. It manages the end-to-end onboarding lifecycle, ensuring timely collection of CDD and ECDD documentation, resolving onboarding obstacles, and meeting critical signing deadlines.

The role applies pragmatic, client-focused approaches while ensuring compliance with all applicable policies and regulations. It represents the voice of the client internally, works across Lines of Business to address coverage gaps, mitigates KYC-related risks and business impacts, and drives process improvements, performance metrics, and enhancements to client engagement and onboarding practices.

Responsibilities:

Work with Bankers, Ops and relevant parties to determine requirements for a given client’s onboarding
Assign Onboarding Outreach contacts and serve as the key point of contact for relevant Clients as well as Bankers, Operations, Risk and other internal functions
For urgent Onboards help to swiftly remove road blocks and guide cases until their completion to ensure we meet signing deadlines
Be a promoter and advocate for pragmatic approaches towards KYC Onboarding requirements
Drive ownership of client engagement and work across Lines of Business to close relationship coverage gaps, if any
Drives the organization and recording of client contacts in appropriate systems of record
Own any requirements as it relates to client-related discussions in internal governance routines within the FLU and those governed by support partners
Oversees and resolves the risks and impacts of non compliance with KYC processes, including restrictions, closures and associated business growth impacts
Consolidate client feedback on policy, requirements and/or jurisdictional nuances where given to help improve the Bank’s processes across lines of business and regions
Raise process issues and improvements that collectively help our clients
Partner with colleagues in Banking, Sales, FLU COOs, FLU Change, FLU Business Controls, Operations, and other groups as needed
Review clients for appropriate activity and liaise with Bankers on whether relationships with specific entities should continue
Own the Outreach of KYC Onboarding and review the appropriateness of any re-onboarding where appropriate
Own timely collection of client required documentation, including follow up where needed
Ensure voice of the client is heard while adhering to policies, laws, rules and regulations
Consider, propose or feedback on potential client portals or improved methods of interaction
Own performance metrics, and ensure any exceptions are resolved within required timeframes
Master customer due diligence (CDD) requirements and guide clients as needed to comply
Drives the collection of enhanced customer due diligence (ECDD) requirements and guide clients as needed to comply

Required Skills:

Bachelor's degree or equivalent experience
4+ years experience in a client facing role within the financial services or a related industry
Preferred: Certified Anti-Money Laundering Specialist (“CAMS”)
Knowledge of AML CDD policy and standards, industry practices in AML CDD, including legal entities in global jurisdictions
Must demonstrate a strong client focus
Demonstrable ability to work across lines of business, regions and global client groups
Understands how the client book fits into the overall business growth strategy
Understand big picture and ability to work well independently
Ability to initiate and build strong relationships with all levels of the organization
Excellent interpersonal skills for motivation, collaboration and encouragement
Professional Demeanor: Demonstrating patience, composure, and positive attitude.
Problem Solving and Decision Making Skills: Thinking analytically, using diverse research skills, applying past experiences to problem resolution, developing multiple resolutions, knowing how to and where to go to resolve problems.
Flexibility and Adeptness: Handling multiple projects and daily tasks adjust to a changing environment adept to new approaches that improve overall work efficiency and effectiveness.
Initiative: Identify process improvements, demonstrate a "self-starter" behavior and a willingness to help others, and show potential to require minimal supervision.
Strong organizational skills and ability to prioritize and manage competing priorities with excellent attention to detail
Excellent proficiency using Microsoft office products, particularly Microsoft PowerPoint, Excel, Word
Proficiency in English and Spanish
Additional languages desirable: Portuguese

Skills:

Attention to Detail
Customer and Client Focus
Monitoring, Surveillance, and Testing
Process Performance Management
Research
Adaptability
Business Analytics
Critical Thinking
Reporting
Written Communications
Data Management
Policies, Procedures, and Guidelines Management
Process Design
Process Effectiveness
Strategic Thinking

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thinking group empleos

Client Outreach Onboarding Specialist

Logistics & Trade Compliance Specialist

Brand Account Assoc Manager

Talent Acquisition Specialist | Manufacturing & Executive Recruitment (Maternity leave)

Customer Operations Manager

Homeroom and Team Teacher Opportunities

Sales Representative

Controls & Automation Engineering Coordinator

Analista de Materiales

Country General Manager Mexico

Materials Management Professional

MMA Coordinator

Director Human Resources LATAM

HR & Recruiting Administrator

BANAMEX Asesor de servicios a clientes AFORE

Banamex Asesor Previsional Afore

Director of Legal Operations & Performance

Legal Counsel, Mexico Lead

Industrial Training Specialist (Recent Graduate)

Director, LATAM SC Customer Operations and Logistics

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