20 publicaciones de empleo destacadas en customer service analyst (¡Están contratando!)

Customer Service Analyst
TransUnion —Miguel Hidalgo, CDMX
- Tiempo completo
- Servicio al cliente
- Salesforce
- Inglés
9h
Customer Service Analyst
JUSDA Supply Chain México —El Salto, Jal.
- $25,000 por mes
- Tiempo completo
- Español
- Microsoft Excel
- Administración de personal
Postulación rápida
TEMPORARY - General Services & Travel Analyst Mexico (174711)
Colgate-Palmolive —Miguel Hidalgo, CDMX
- Administración de personal
- Inglés
- Experiencia en bases de datos
8d
Customer Service Analyst Jr.
TD Synnex —Ex-Hacienda de Guadalupe Chimalistac, CDMX
- Tiempo completo
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
Customer Service Analyst
Wella Company —Edo. de México
- Microsoft Excel
- Servicio al cliente
- Inglés
8d
Customer Service Analyst
ITT Inc.-English —Nogales, Son.
- Home Office (Desde casa)
- Bilingüe
- Microsoft Word
- Español
2d
Claims Analyst
Assurant —Ciudad de México, CDMX
- Tiempo completo
- Trabajo híbrido
- Microsoft Excel
- Capacidad analítica
- Licenciatura
Fleet Analyst
Mondelēz International —Puebla, Pue.
- Tiempo completo
- Microsoft Excel
- Experiencia en ventas
- Servicio al cliente
- Permiso de maternidad y paternidad
9d
Compliance Analyst
CBRE Inmobiliaria SA de CV —Miguel Hidalgo, CDMX
- $25,000 a $30,000 por mes
- Tiempo completo
- Trabajo híbrido
- Inglés
- Microsoft Office
- Licenciatura
- Seguro de vida
Postulación rápida
ServiceNow Business Analyst
Lenovo —Federal, CDMX
- Licenciatura
- Habilidades de comunicación
Customer Excellence Analyst (US Operations)
DEOLEO GLOBAL S.A.U. —Ciudad de México, CDMX
- Trabajo híbrido
- Microsoft Excel
- Oracle
- Administración de personal
Application Support Analyst 2
BlackLine —Ciudad de México, CDMX
- Microsoft Office
- SQL
- Licenciatura
Service Asset & Configuration Analyst
Kyndryl —Ciudad de México, CDMX
- Tiempo completo
- Administración de personal
- Inglés
- Licenciatura
Retail Client Service Sr. Analyst - Mexico City - Hybrid
Circana Tech Mexico —Granada, CDMX
- Incluye fines de semana
- Trabajo híbrido
- Microsoft Excel
- Administración de personal
- Inglés
Postulación rápida
BANAMEX Analista de Soluciones IA
Citi —Ciudad de México, CDMX
- Tiempo completo
- Microsoft Outlook
- Administración de personal
- Ingeniería
Software Support Analyst
People Trust —Desde casa
- $20,000 a $40,000 por mes
- Tiempo completo
- Home Office (Desde casa)
- Azure
- Administración de personal
- Informática
Postulación rápida
8d
Junior Analyst - FP&A
Marsh —Ciudad de México, CDMX
- Tiempo completo
- Microsoft Excel
- Oracle
- Servicio al cliente
Business Analyst
Cognizant —Ciudad de México, CDMX
- Tiempo completo
- Trabajo híbrido
- Bilingüe
- Administración de personal
- Servicio al cliente
Analyst, GBS - Supply Planning
Kraft Heinz Company —Ciudad de México, CDMX
- Tiempo completo
- ERP systems
- Licenciatura
- Mejora continua
14d
Sales Support Assoc Analyst
PepsiCo —Miguel Hidalgo, CDMX
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
7d

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Customer Service Analyst

TransUnion -
Miguel Hidalgo, CDMX

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Información del empleo

Tiempo completo
Hace 9 horas

Cualificaciones

Power BI
Servicio al cliente
Centro de llamadas
Salesforce
Inglés
Mejora continua
B2B

Descripción completa del empleo

TransUnion's Job Applicant Privacy Notice

Team Overview

At TransUnion, we strive to build an environment where our associates are in the driver’s seat of their professional development, while having access to help along the way. We encourage everyone to pursue passions and take ownership of their careers. With the support of colleagues and mentors, our associates are given the tools needed to get where they want to go. Regardless of job titles, our associates have the opportunity to learn new things and be a leader every day.

This role is responsible for providing operational customer support to TransUnion’s corporate clients (B2B). This role ensures continuous and uninterrupted access to contracted products through efficient user management, inbound and outbound call handling, and first‑level incident resolution, while maintaining a strong service mindset and focus on operational excellence.

Come be a part of our team – you’ll work with great people, pioneering products and cutting-edge technology.

This job is assigned as On-Site Essential and requires in- person work at an assigned TU office location as a condition of employment.

Role Overview And Core Responsibilities

2–3 years of experience in customer service or call center environments
Experience managing user access, password resets, and basic operational incidents
Strong communication skills, patience, and customer‑oriented mindset
Ability to work under pressure in high‑volume, time‑sensitive environments
Experience using CRM or ticketing tools (Salesforce preferred, others acceptable)

Whether you’re already proficient or continue developing, we’re happy to support growth in:

Service KPIs and performance indicators analysis
Power BI or reporting tools for service metrics
Prior experience supporting corporate clients (B2B)

Required Knowledge And Experiences

This role focuses on day‑to‑day customer service activities such as user creation, modification, and deactivation, handling inbound and outbound calls, resolving first‑level incidents, and escalating technical issues when needed.
Supports service reporting, dashboard creation, and continuous improvement initiatives to enhance customer experience.
Ensure uninterrupted access to TransUnion products for corporate clients
Deliver timely, empathetic, and effective customer support
Support service performance tracking through KPIs and reporting
Contribute to continuous improvement and operational stability

#LI-Hybrid

TransUnion Overview:

At TransUnion, we encourage and are committed to creating a real, positive impact and shared sense of purpose within our Workforce for Good , which empowers our people to grow, innovate and contribute to a better future for our communities and customers. We strive to build an environment where our associates are in the driver’s seat of their professional development— while having access to help along the way. We recognize that success comes when our associates thrive both professionally and personally; that’s why we prioritize work/life flexibility and offer resources for our teams across the globe to collaborate and drive excellence.

Be a part of our Workforce for Good – you’ll work with great people, pioneering products and cutting-edge technology.

TransUnion Job Title

Rep II, Customer Support Operations

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Refina tu búsqueda

customer service analyst empleos

Customer Service Analyst

Customer Service Analyst

TEMPORARY - General Services & Travel Analyst Mexico (174711)

Customer Service Analyst Jr.

Customer Service Analyst

Customer Service Analyst

Claims Analyst

Fleet Analyst

Compliance Analyst

ServiceNow Business Analyst

Customer Excellence Analyst (US Operations)

Application Support Analyst 2

Service Asset & Configuration Analyst

Retail Client Service Sr. Analyst - Mexico City - Hybrid

BANAMEX Analista de Soluciones IA

Software Support Analyst

Junior Analyst - FP&A

Business Analyst

Analyst, GBS - Supply Planning

Sales Support Assoc Analyst

Quiero recibir la alerta de empleo más reciente para customer service analyst

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