20 publicaciones de empleo destacadas de technical training en ciudad de méxico, dif (¡Están contratando!)

Entry Level Technical Support Engineer
Microsoft —Ciudad de México
- Tiempo completo
- Informática
- Experiencia en ventas
- Servicio al cliente
Technical Training Manager - Construction Equipment
HD CONSTRUCTION EQUIPMENT MEXICO —Juárez, CDMX
- $50,000 a $70,000 por mes
- Tiempo completo
- Experiencia en ventas
- Inglés
- Licenciatura
Postulación rápida
Senior Technical Program Manager
Scribd, Inc. —Ciudad de México, CDMX
- Tiempo completo
- Home Office (Desde casa)
- Administración de personal
- CAD
- Desarrollo de software
- Seguro dental
- Vacaciones adicionales o permisos con goce de sueldo
11d
CAD Detailer - T268M
Hyre —Ciudad de México, CDMX
- Tiempo completo
- Microsoft Word
- AutoCAD
- Microsoft Excel
Operation Specialist Academia Technical Support & Adoption – Graduate Associate – CDMX
Siemens —Ciudad de México, CDMX
- Tiempo completo
- Trabajo híbrido
- Administración de personal
- CAD
- Desarrollo de software
7d
Support Engineer, Technical
QAD, Inc. —Ciudad de México, CDMX
- Incluye fines de semana
- Home Office (Desde casa)
- Informática
- ERP systems
- Experiencia en bases de datos
Postulación rápida
Technical Support Engineer
Fortinet —Ciudad de México, CDMX
- Tiempo completo
- Experiencia en ventas
Senior Manager, Technical Program Management
Scribd, Inc. —Ciudad de México, CDMX
- Tiempo completo
- Administración de personal
- CAD
- Capacitación
- Seguro dental
- Vacaciones adicionales o permisos con goce de sueldo
Technical Support Representative
Peek —Ciudad de México, CDMX
- Incluye fines de semana
- Home Office (Desde casa)
- Servicio al cliente
- Salesforce
- Inglés
7d
Support Engineer, Technical
QAD —Ciudad de México, CDMX
- Incluye fines de semana
- Informática
- ERP systems
- Experiencia en bases de datos
IT Technical Support Representative (Mexico)
Compass Experience Labs —Álvaro Obregón, CDMX
- Tiempo completo
- Home Office (Desde casa)
- Servicio al cliente
- Inglés
- C++
Postulación rápida
Technical Partner Support & QA Specialist
Workana —Ciudad de México, CDMX
- Tiempo completo
- Home Office (Desde casa)
- Inglés
- Microsoft Office
- JavaScript
Postulación rápida
Technical Support Expert I | P3 & 6
SpotOn —Ciudad de México, CDMX
- Tiempo completo
- Administración de personal
- Servicio al cliente
- Salesforce
- Seguro dental
Postulación rápida
7d
Technical Support Engineer Jr.| Pre-Sales / Post-Sales | Telemetry and Tracking Solutions
Meride SA de CV —Coyoacán, CDMX
- $14,000 a $16,000 por mes
- Tiempo completo
- Experiencia en ventas
- Inglés
- Microsoft Office
Postulación rápida
Copy of AI Code Reviewer & Systems Evaluation Engineer 2
Lifted, an Upwork Company™ —Ciudad de México, CDMX
- Home Office (Desde casa)
- Java
- Experiencia en bases de datos
- SQL
Postulación rápida
Web Development Quality Assurance (QA) Specialist
Growmodo GmbH —Ciudad de México, CDMX
- Tiempo completo
- Home Office (Desde casa)
- Microsoft Excel
- Administración de personal
- JavaScript
Postulación rápida
Technical Support Specialist – Entry Level
Sovos Compliance —Ciudad de México, CDMX
- Administración de personal
- Inglés
- Disponible para viajar
Postulación rápida
Control de documentos
AECOM —Ciudad de México, CDMX
- Tiempo completo
- Español
- Ingeniería
- Inglés
- Plan de adquisición de acciones empresariales
- Seguro dental
Process Engineer / Ingeniero(a) de procesos
Light & Wonder —Ciudad de México, CDMX
- Tiempo completo
- Administración de personal
- Diagramas
- Inglés
Technical Back Office Specialist – Wind Services
Grupo EOSOL —Ciudad de México, CDMX
- Microsoft Excel
- Administración de personal
- ERP systems

Quiero recibir la alerta de empleo más reciente para technical training en ciudad de méxico, dif

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Entry Level Technical Support Engineer

Microsoft -
Ciudad de México

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Información del empleo

Tiempo completo

Cualificaciones

Informática
CSS
Experiencia en ventas
Servicio al cliente
Inglés
SQL
Licenciatura
Gestión de venta al por menor
Tecnologías de la información

Descripción completa del empleo

Overview

With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world.

Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment.

In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Technical Support Engineer, you will own, troubleshoot, and solve customers’ technical issues. This opportunity will allow you to accelerate your career growth, hone your problem-solving, collaboration and research skills, and develop your technical proficiency.

This role is Microsoft onsite only.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

Product/Process Improvement:

Uses available tools to deliver solutions for customer issues of limited scope.
Identifies potential defects and escalates to more senior engineers to resolve.
Follows processes provided by the business.
Provides feedback to improve products to more senior engineers or technical advisors.
Attends case triage meetings and/or case discussions to collaborate and share ideas to resolve problems.

Readiness:

Attends readiness trainings and non-technical trainings to ensure that they become proficient in support topics.

Response and Resolution:

Reviews issues and contacts customers to understand issue. Ensures customers stay informed as to the status/solution of their issue. Utilizes troubleshooting tools (e.g., event logs, performance traces) to help resolve customer issues.
Handles customer issues through collaboration, resolution, or escalation. Documents technical work and research.
Collaborates on cross-team and cross-product technical issues by working with resources from other groups as needed to resolve moderately complex customer issues.
Analyzes problems and develops solutions to meet customer needs using log analysis and other proprietary tools.

Qualifications

Required Qualifications:

- Bachelor's degree in Computer Science, Information Technology (IT), or related field
o OR 1+ years of technical support, technical consulting experience, or information technology experience
o OR Certifications in SQL, coding, development, or other related certifications
o OR equivalent experience
- Experience working in a multicultural or global team environment
- Ability to read, write and speak fluent English

Preferred Qualifications:

Experience working in a customer service environment, retail, sales, etc
Experience in using innovative technologies such as AI in every day life.
Experience working in a dynamic team environment.
Experience with problem solving and providing solutions to customers

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process.

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Refina tu búsqueda

technical training empleos en ciudad de méxico, dif

Entry Level Technical Support Engineer

Technical Training Manager - Construction Equipment

Senior Technical Program Manager

CAD Detailer - T268M

Operation Specialist Academia Technical Support & Adoption – Graduate Associate – CDMX

Support Engineer, Technical

Technical Support Engineer

Senior Manager, Technical Program Management

Technical Support Representative

Support Engineer, Technical

IT Technical Support Representative (Mexico)

Technical Partner Support & QA Specialist

Technical Support Expert I | P3 & 6

Technical Support Engineer Jr.| Pre-Sales / Post-Sales | Telemetry and Tracking Solutions

Copy of AI Code Reviewer & Systems Evaluation Engineer 2

Web Development Quality Assurance (QA) Specialist

Technical Support Specialist – Entry Level

Control de documentos

Process Engineer / Ingeniero(a) de procesos

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Quiero recibir la alerta de empleo más reciente para technical training en ciudad de méxico, dif

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