20 publicaciones de empleo destacadas en open service (¡Están contratando!)

VIP users support
BIGO TECHNOLOGY PTE. LTD. —Del Valle Norte, CDMX
- $22,000 a $25,000 por mes
- Tiempo completo
- Trabajo híbrido
- Servicio al cliente
- Inglés
- Licenciatura
Postulación rápida
Premium customers service associate
BIGO TECHNOLOGY PTE. LTD. —Del Valle Norte, CDMX
- $22,000 a $25,000 por mes
- Tiempo completo
- Trabajo híbrido
- Servicio al cliente
- Inglés
- Licenciatura
Postulación rápida
Auxiliar de Recursos Humanos
Maria Fernanda Torres Vazquez —Balcones Coloniales, Qro.
- $14,000 a $16,000 por mes
- Tiempo completo
- Bilingüe
- Servicio al cliente
- Sin necesidad de experiencia
Postulación rápida
Overseas Business Development Specialist – Mexico (Local Market)
HK WANZHONG TECHNOLOGY LIMITED —Desde casa
- $40,000 a $55,000 por mes
- Medio tiempo
- Home Office (Desde casa)
- Experiencia en ventas
- Inglés
- Apertura de nuevos negocios
Postulación rápida
Email & SMS Marketing Specialist
3types —Desde casa
- Tiempo completo
- Home Office (Desde casa)
- Inglés
Postulación rápida
Community & Content Manager
Detail Cleaning Services —Desde casa
- $21,000 a $24,000 por mes
- Tiempo completo
- Home Office (Desde casa)
- Bilingüe
- Administración de personal
- Inglés
- Días por enfermedad
Postulación rápida
6d
Bilingual Customer Support (Troubleshooting)
Odoo, Inc. —Miguel Hidalgo, CDMX
- $22,000 a $25,000 por mes
- Tiempo completo
- Bilingüe
- ERP systems
- Inglés
- Programa de bienestar
- Seguro dental
Postulación rápida
Remote Bilingual Patient Support Agent
Resolv.Global —Desde casa
- Tiempo completo
- Home Office (Desde casa)
- Bilingüe
- Servicio al cliente
- Inglés
Postulación rápida
Customer Service Representative (Import/Export Operations)
Buckland —Veracruz, Ver.
- Bilingüe
- Microsoft Word
- Microsoft Excel
Postulación rápida
Customer Service Supervisor
Cosentino —Toluca, Méx.
- $350,000 a $400,000 por año
- Microsoft Excel
- Microsoft Outlook
- Administración de personal
Postulación rápida
12d
Mexican Customs Service Representative
Buckland —Querétaro, Qro.
- Bilingüe
- Microsoft Word
- Microsoft Excel
Postulación rápida
Sales Account executive (Fully Remote)
Only A Click —Desde casa
- $17,860.38 a $35,720.76 por mes
- Tiempo completo
- Home Office (Desde casa)
- Experiencia en ventas
- Inglés
Postulación rápida
Customer Success Rep - Remote Latin America
The Savings Group —Desde casa
- Incluye fines de semana
- Home Office (Desde casa)
- Microsoft Excel
- Experiencia en ventas
- Servicio al cliente
Postulación rápida
Customer Service Agent
Sonora Nearshore —Villa California, Son.
- $15,000 a $16,000 por mes
- Tiempo completo
- Bilingüe
- Experiencia en ventas
- Servicio al cliente
Postulación rápida
AI Short-form Movie Creator & Editor
Foxelli Group —City, Hgo.
- Tiempo completo
- Home Office (Desde casa)
- Vacaciones adicionales o permisos con goce de sueldo
- Permiso de maternidad y paternidad
AI Filmmaker | 100% Remote
Foxelli Group —City, Hgo.
- Tiempo completo
- Home Office (Desde casa)
- Vacaciones adicionales o permisos con goce de sueldo
- Permiso de maternidad y paternidad
Customer Service Representative
Mold-Masters —Querétaro, Qro.
- Tiempo completo
- Experiencia en ventas
- Servicio al cliente
- ERP systems
Customer Success Specialist – Spanish Bilingual – San Ignacio, Belize
Fusion CX —San Ignacio, Sin.
- Bilingüe
- Administración de personal
- Servicio al cliente
Appointment Setter
MetaWatt —Desde casa
- $20,000 a $40,683 por mes
- Turno de 8 horas
- Home Office (Desde casa)
- Experiencia en ventas
- Servicio al cliente
- Sin necesidad de experiencia
Postulación rápida
12d
Customer Experience Associate
NABIS —Desde casa
- Home Office (Desde casa)
- Bilingüe
- Administración de personal
- Servicio al cliente

Quiero recibir la alerta de empleo más reciente para open service

Al ingresar a tu cuenta, aceptas las Condiciones del servicio de SimplyHired y das tu consentimiento a nuestra Política de privacidad y Cookies.

VIP users support

BIGO TECHNOLOGY PTE. LTD. -
Del Valle Norte, CDMX

Postulación rápida

Información del empleo

Tiempo completo
$22,000 a $25,000 por mes

Cualificaciones

Plurilingüe
Servicio al cliente
Inglés
Licenciatura
Atención al cliente
Mecanografía

Descripción completa del empleo

As a User Management Support Specialist, you will deliver a personalized support experience to high- value users. This role requires strong ownership, sound judgment, and the ability to manage complex and sensitive cases while maintaining a high standard of service. This is not call center job.

Not negotiable (candidates that not full fill these 4 requirements, will not be taken into consideration):

Fluent or Native English written and spoken (80% minimum)
Living in CDMX
Open to come to the office at least 4 days per week
Open to work on different shifts/schedules per month as assigned
Bachelor Degree

Qualifications:

Flexibility with night and over night shifts;
Proven ability to work well in fast paced environment to meet deadlines within short time constraints;
Enthusiasm, flexibility and proactive nature;
Fast typing ability;
Proven customer service experience;
Excellent command of written and spoken English and Spanish
Preferably have a background and knowledge about internet industry.
Fluent in English and Spanish (written and spoken)
Strong communication skills with a focus on clarity, tone, and professionalism
High level of empathy and a customer-centric mindset
Strong analytical thinking and problem-solving abilities
Ability to make sound decisions under pressure and in ambiguous situations
Proven experience in customer support; experience with high-value users is preferred
Familiarity with digital platforms, livestreaming, or online communities is a plus
High level of integrity and discretion when handling sensitive information, with the ability to escalate high-risk cases appropriately

Responsabilities:

Handling work in the form of text and video voices, communicating with overseas use, and solving problems arising from the use of products by overseas users
Provide personalized support via chat, ensuring a seamless and professional user experience
Own and manage user cases end-to-end, including complex, high-impact, or sensitive scenarios
Monitor and manage user feedback, ensuring timely resolution and protecting user trust and satisfaction
Identify, document, and escalate issues with clear context and impact assessment
Analyze user behavior and feedback to proactively identify trends and opportunities, driving actionable improvements in user engagement and spending experience
Collaborate cross-functionally to enhance service quality and operational efficiency
Handle user feedback such as google play, product feedback background, etc, and improve the star rating of the product on the GP, as well as the resolution and satisfaction of the feedback background;
Follow up the bugs that user feedback in a timely manner, and be good at using the table to organize summary;
Analyze user feedback, regularly output reports in data form, and propose targeted solutions.

Job Type: Full-time

Pay: $22,000.00 - $25,000.00 per month

Work Location: Hybrid remote in 03103, Del Valle Norte, CDMX

Postulación rápida

Refina tu búsqueda

open service empleos

VIP users support

Premium customers service associate

Auxiliar de Recursos Humanos

Overseas Business Development Specialist – Mexico (Local Market)

Email & SMS Marketing Specialist

Community & Content Manager

Bilingual Customer Support (Troubleshooting)

Remote Bilingual Patient Support Agent

Customer Service Representative (Import/Export Operations)

Customer Service Supervisor

Mexican Customs Service Representative

Sales Account executive (Fully Remote)

Customer Success Rep - Remote Latin America

Customer Service Agent

AI Short-form Movie Creator & Editor

AI Filmmaker | 100% Remote

Customer Service Representative

Customer Success Specialist – Spanish Bilingual – San Ignacio, Belize

Appointment Setter

Customer Experience Associate

Quiero recibir la alerta de empleo más reciente para open service

Related Searches

Herramientas para candidatos

Herramientas para empresas

Explorar

Mantente conectado