15 publicaciones de empleo destacadas en guest service agent (¡Están contratando!)

Travel Experience Agent
HelloLanding —Colonia Lomas de Chapultepec, CDMX
- $16,500 a $18,000 por mes
- Tiempo completo
- Servicio al cliente
- Inglés
- Estacionamiento gratuito
- Descuentos y precios preferenciales
Postulación rápida
Front Desk Manager
Luxury Hospitality —Benito Juárez, QRoo.
- Tiempo completo
- Inglés
- Servicios a huéspedes
- Liderazgo
Postulación rápida
2d
Travel Experience Agent
Landing —Ciudad de México, CDMX
- Tiempo completo
- Administración de personal
- Servicio al cliente
- Inglés
- Vacaciones adicionales o permisos con goce de sueldo
- Seguro de la vista
Postulación rápida
Officer, Security & Loss Prevention
One&Only Mandarina —Monteón, Nay.
- Inglés
- Bachillerato
- Primeros auxilios
11d
Portico Security Agent
One&Only Palmilla —San José del Cabo, B.C.S.
- Microsoft Outlook
- Inglés
- Bachillerato
Receptionist-Concierge
One&Only Palmilla —San José del Cabo, B.C.S.
- Servicio al cliente
- Inglés
- Microsoft Office
4d
Agent, Reservations
One&Only Mandarina —Monteón, Nay.
- Experiencia en ventas
Manager - Front of the House
Marriott International, Inc —Compostela, Nay.
- Tiempo completo
- Bachillerato
- Manejo de caja
- Recepción
Front desk supervisor
FAIRMONT —Playa del Carmen, QRoo.
- Incluye fines de semana
- Administración de personal
- Servicio al cliente
- Inglés
Postulación rápida
Reservations Clerk
Marriott International, Inc —Ciudad de México, CDMX
- Tiempo completo
- Bachillerato
- Descuento de empleados
Specialist Operational Workforce Management
InterContinental Hotels Group —Benito Juárez, CDMX
- Incluye días feriados
- Home Office (Desde casa)
- Administración de personal
- Servicio al cliente
- Bachillerato
4d
Manager - Reservations
Marriott International, Inc —Compostela, Nay.
- Tiempo completo
- Administración de personal
- Experiencia en ventas
- Bachillerato
3d
GTM Engineer
Peek —Cancún, QRoo.
- Tiempo completo
- Home Office (Desde casa)
- Salesforce
- SQL
- JavaScript
Customer Support Representative (Mexico) - August 4th Start Date
Owner.com —México
- Incluye fines de semana
- Home Office (Desde casa)
- Servicio al cliente
- Salesforce
- Inglés
- Vacaciones adicionales o permisos con goce de sueldo
Postulación rápida
Senior Full Stack Engineer
Peek —México
- Tiempo completo
- Home Office (Desde casa)
- Java
- SQL
- JavaScript

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Travel Experience Agent

HelloLanding
Colonia Lomas de Chapultepec, CDMX

Postulación rápida

Información del empleo

Por tiempo indeterminado | Tiempo completo
$16,500 a $18,000 por mes

Beneficios

Estacionamiento gratuito
Descuentos y precios preferenciales
Opción a contrato indefinido
Seguro de gastos médicos mayores
Vales de despensa
Estacionamiento para empleados
Seguro de gastos médicos
Seguro dental
Vacaciones adicionales o permisos con goce de sueldo
Servicio de comedor
Seguro de la vista
Aumentos salariales
Seguro de vida
Programa de referidos
Bebidas gratis
Estacionamiento de la empresa

Cualificaciones

Servicio al cliente
Inglés

Descripción completa del empleo

Important Notes
This position is based on-site in Mexico City, CDMX. Remote work is not available for this role. Submitted resumes must be in English to be considered.

About Us
Since 2019, Landing has redefined apartment renting with the industry's first flexible living model. Our membership program provides consumers access to a network of apartments in 60+ top markets with no deposits, hassles, or stress.

About the Role
You'll play a key role in supporting reservations across third-party booking platforms including Airbnb, Vrbo, Expedia, Marriott, and others. This role is ideal for someone who is highly organized, thrives in a fast-paced environment, and takes ownership of new challenges.

What You'll Do

Create, manage, and monitor reservations across OTA platforms (Airbnb, Vrbo, Marriott, etc.).
Respond promptly and professionally to guest inquiries across multiple platforms.
Oversee guest check-ins, follow-ups, and last-minute reservation needs.
Track and reconcile payments, refunds, appeasements, and special requests for OTA guests.
Provide inbound and outbound support to ensure a seamless guest experience.
Identify and escalate OTA platform issues or policy changes, offering feedback to internal teams.
Collaborate on cross-functional projects to improve OTA operations and guest satisfaction.

What You'll Need

English proficiency: Fluent (B2-C1)
Ability to work from our Polanco office — a collaborative, fast-moving environment.
Experience working with OTA platforms (Airbnb, Vrbo, Expedia, Marriott, etc.) is a plus.
Excellent verbal and written communication skills.
Strong organizational and time-management abilities.
Exceptional interpersonal and customer service skills.
Ability to problem-solve, think critically, and adapt quickly to new challenges.
High attention to detail and a goal-oriented mindset.
Proficiency in multitasking across different platforms and tools.
Team-oriented with a willingness to support cross-department collaboration.

Compensation & Benefits

Salary: $16,500 MXN gross per month + performance incentive
Grocery vouchers: $1,500 MXN net per month
Vacation: 12 days per year (available after 90 days of employment)
Paid time off (PTO): 40 hours per year (available after 30 days of employment)
Health insurance: Major medical (MetLife), minor medical (AXA Keralty), dental, and vision coverage
Parking: On-site parking for bikes, motorcycles, and cars
Travel benefit: $750 USD annually in Landing Stays

Tipo de puesto: Tiempo completo, Por tiempo indeterminado

Sueldo: $16,500.00 - $18,000.00 al mes

Beneficios:

Aumentos salariales
Bebidas gratis
Descuentos y precios preferenciales
Estacionamiento de la empresa
Estacionamiento gratuito
Opción a contrato indefinido
Programa de referidos
Seguro de gastos médicos
Seguro de gastos médicos mayores
Seguro de la vista
Seguro dental
Seguro de vida
Servicio de comedor
Vacaciones adicionales o permisos con goce de sueldo
Vales de despensa

Pregunta(s) de postulación:

Salary Expectations
In 150 characters or fewer, tell us what makes you unique. Try to be creative and say something that will catch our eye
LinkedIn Profile URL
Can you work weekends?

Lugar de trabajo: Empleo presencial

Postulación rápida

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