20 publicaciones de empleo destacadas en csr for us (¡Están contratando!)

HVAC Customer Service Representative
Windy City HVAC Repair —Desde casa
- $174.50 a $244.29 por hora
- Tiempo completo
- Home Office (Desde casa)
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- Servicio al cliente
- Mantenimiento
- Vacaciones adicionales o permisos con goce de sueldo
- Trabajo desde casa
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- Incluye fines de semana
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- Experiencia en ventas
- Servicio al cliente
- Inglés
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Customer Service Representative
ONE CALL MX —Monterrey, N. L.
- $16,000 a $17,500 por mes
- Tiempo completo
- Bilingüe
- Administración de personal
- Servicio al cliente
- Programa de referidos
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8d
Freelance In-Person Event Specialist - Mexico City, Mexico
Visit.org —Ciudad de México, CDMX
- Incluye fines de semana
- Servicio al cliente
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Customer Service Contact
Valeo —San Luis Potosí, S. L. P.
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Toppan Packaging Americas —Tijuana, B.C.
- Microsoft Powerpoint
- Administración de personal
- Servicio al cliente
- Seguro dental
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EPREMIUM INSURANCE COMPANY LLC —Hermosillo, Son.
- Tiempo completo
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- Bachillerato
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Salvo Software —Guadalajara, Jal.
- Servicio al cliente
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Applied Customer Service Team Lead
Johnson Controls —San Pedro Garza García, N. L.
- Tiempo completo
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- Liderazgo
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- Incluye fines de semana
- Servicio al cliente
- Inglés
- Microsoft Office
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- Administración de personal
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Practicante de Soporte a Clientes y Socios
Alliance Virtual Offices —San Pedro Garza García, N. L.
- $8,000 a $10,000 por mes
- Tiempo completo
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
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Guadalajara | After Hours Transcon CSR - Ejecutivo de Servicio al Cliente 3er Turno para Transportación Terrestre
Expeditors —Guadalajara, Jal.
- Incluye fines de semana
- Microsoft Excel
- Microsoft Outlook
- Administración de personal
- Plan de adquisición de acciones empresariales
- Seguro de vida
Postulación rápida
1d
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Qnity —Ciudad de México, CDMX
- Microsoft Powerpoint
- Microsoft Word
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- Inglés
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ATEME —Naucalpan, Méx.
- Trabajo híbrido
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ZF —El Salto, Jal.
- ERP systems
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- Ingeniería eléctrica
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Hutchinson —Reynosa, Tamps.
- Tiempo completo
- AutoCAD
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Quality Engineer
Motus Integrated Technologies —Arteaga, Coah.
- Licenciatura
- Mejora continua
- Disponible para viajar
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7d
Customer Success Coordinator - English and Spanish Speaker (1 Year Contract)
EcoVadis —Ciudad de México, CDMX
- Tiempo completo
- Trabajo híbrido
- Microsoft Powerpoint
- Microsoft Excel
- Administración de personal
- Seguro de vida
- Programa de referidos
Postulación rápida

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HVAC Customer Service Representative

Windy City HVAC Repair
Desde casa

Postulación rápida

Información del empleo

Tiempo completo
$174.50 a $244.29 por hora
Hace 7 días

Beneficios

Vacaciones adicionales o permisos con goce de sueldo
Trabajo desde casa
Días por enfermedad

Cualificaciones

Experiencia en ventas
Servicio al cliente
Mantenimiento
Inglés
HVAC

Descripción completa del empleo

Customer Service Representative (CSR) – HVAC | Remote (Mexico)

Company: Windy City HVAC Repair

Position Type: Full-Time, Remote (based in Mexico)

Hours: 7:30 AM – 4:30 PM CST, Monday–Friday (additional hours available)

Compensation: $14-16USD/hr+ (between bases hourly + bonuses)

***This job requires 3 or more years as a CSR in the HVAC industry. If you have no been a CSR in the HVAC industry, please do not apply.***

About Us

Windy City HVAC Repair is a growing HVAC company serving U.S. customers. We're a small, fast-moving startup where your work has a direct, visible impact on the business. We're building a tight team of high performers, and we're looking for someone who wants to grow with us — not just clock in.

About the Role

As our Customer Service Representative, you are the first voice customers hear when they call. Your job is to turn inbound calls into booked appointments, keep our schedule full, and offer our Comfort Club maintenance membership to the right customers. You'll handle calls with warmth and urgency, keep accurate records in our system, and help us deliver a great experience on every interaction.

This is a phone-forward, sales-minded role for someone who is confident, organized, and motivated by hitting targets. Because we're a small team, you'll also help with light dispatch — coordinating the day's schedule for our technician (and, as we grow, our comfort advisor) — but booking calls is the heart of the job.

What You'll Do

Answer inbound customer calls promptly and professionally
Convert inquiries into booked HVAC service appointments
Schedule jobs based on technician availability and customer needs
Offer the Comfort Club membership to eligible customers
Handle objections calmly and keep the customer experience positive
Log every call, booking, and follow-up accurately in our CRM
Follow our call scripts and workflows while keeping conversations natural
Flag urgent issues and escalate when needed
Share feedback to help us improve scripts and processes
Provide light dispatch support — coordinating the daily schedule for our technician (secondary to your booking work)

Compensation & Bonuses

Base: $8–$10/hr USD (depending on experience)
+ $2 USD for every job you book for service & maintenance
+ $10 USD for every job you book for install (quote)
+ $10 USD for every Comfort Club membership you sell
+ $10 USD for every 5 star review

High performers can meaningfully increase their pay through bonuses. The more you book and sell, the more you earn.

What We're Looking For

3+ years of experience in customer service, sales, appointment setting, or a call center in the HVAC industry
Excellent spoken English and a clear, friendly phone presence
Comfortable selling and handling objections without being pushy
Highly organized and accurate with notes and data entry
Reliable, self-disciplined, and able to work independently from home
A reliable computer, headset, and stable high-speed internet
Quick to learn new tools and software

Nice to have:

Experience as an HVAC CSR
Experienced in HVAC operations/office admin
Experience with Housecall Pro or similar field-service software
Experience selling maintenance plans or service memberships
Experience supporting U.S.-based customers

Targets (What Success Looks Like)

We're a metrics-driven team, but we set goals that are realistic and reward strong work:

Answer live (95%+)
Book the majority of qualified service calls that come in (75%+)
Sell Comfort Club memberships consistently to eligible customers (10%+)
Keep CRM records accurate and up to date
Maintain strong attendance and call quality

Hiring Process

Apply through Indeed
Screening call with our team
Interview with the owner
Offer & onboarding

If you're a confident communicator who loves turning calls into booked jobs — and you want to earn more by performing well — we'd love to hear from you.

Please apply in English.

Sueldo: $174.50 - $244.29 la hora

Beneficios:

Apoyo al desarrollo profesional
Días por enfermedad
Trabajo desde casa
Vacaciones adicionales o permisos con goce de sueldo

Experiencia:

HVAC: 3 años (Obligatorio)

Lugar de trabajo: Empleo remoto

Postulación rápida

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