1 publicación de empleo destacada de client relations specialist en tijuana, bcn (¡Están contratando!)

Bilingual Customer Service Representative
Amigo Scale —Rosarito Centro, B.C.
- $4,000 a $4,500 por semana
- Tiempo completo
- Bilingüe
- Servicio al cliente
- Inglés
Postulación rápida
1d

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Bilingual Customer Service Representative

Amigo Scale
Rosarito Centro, B.C.

Postulación rápida

Información del empleo

Tiempo completo
$4,000 a $4,500 por semana
Hace 1 día

Cualificaciones

Bilingüe
Plurilingüe
Servicio al cliente
Centro de llamadas
Inglés

Descripción completa del empleo

About the Role

AmigoScale is seeking friendly, professional, and motivated bilingual customer service agents to join our growing financial services team. This role is ideal for individuals who enjoy helping people, communicating with clients, and developing new professional skills.

Our training program is designed to help you succeed. New hires begin with foundational customer service and operator training before advancing into specialized responsibilities based on performance and proficiency.

What You’ll Do

Handle inbound and outbound calls with professionalism and empathy.
Serve as a liaison between clients and tax preparation specialists throughout the tax preparation process.
Guide clients through document collection and explain what information is needed.
Follow up with clients to obtain required documentation and ensure files remain on schedule.
Learn common tax forms and supporting financial documents through our structured training program.
Update client information and maintain accurate records in company systems.
Answer client questions and provide outstanding customer service.
Work closely with internal teams to ensure an excellent client experience from start to finish.

Training & Growth

We believe in promoting from within. Every new team member completes a structured training program that includes:

Customer service and call handling fundamentals
Financial services industry basics
Common tax forms and supporting documentation
Client communication best practices
Career advancement opportunities into specialized roles

Qualifications

Fluent in both English and Spanish (spoken and written)
Excellent communication and interpersonal skills
Strong customer service mindset
Comfortable speaking on the phone throughout the day
Basic computer skills and ability to learn new software
Detail-oriented with strong organizational skills
Ability to work independently and as part of a team
Previous call center or customer service experience is preferred but not required

Why Join AmigoScale?

Paid training
Career growth opportunities
Supportive team environment
Professional development in the financial services industry
Opportunity to build valuable customer service and client relations experience

If you’re passionate about helping people, enjoy working in a fast-paced environment, and are looking for a long-term career opportunity, we’d love to hear from you.

Job Type: Full-time

Pay: $4,000.00 - $4,500.00 per week

Ability to commute/relocate:

22700, Rosarito Centro, B.C.: Reliably commute or planning to relocate before starting work (Required)

Language:

English (Required)

Work Location: In person

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Bilingual Customer Service Representative

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