2 publicaciones de empleo destacadas de customer service coordinator en tecate, bcn (¡Están contratando!)

Customer Service Operations Coordinator
BAJA FULFILLMENT SERVICES INTERNATIONAL S. DE R.L. DE C.V. —Tecate, B.C.
- $1,300 a $1,600 por día
- Tiempo completo
- Bilingüe
- Servicio al cliente
- Inglés
Postulación rápida
Human Resources Manager (Tecate)
Taylor-Listug, Inc. —Tecate, B.C.
- Tiempo completo
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Seguro de vida

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Servicio de atención al cliente y compras
Production Automation Corporation de Latinoamerica —Tecate, B.C.
Captura de órdenes de venta y órdenes de compra en sistema SAP. Responsable de elaborar RMA cuando se requiera. Capacidad de persuasión y negociación.
Desde $800 por día
Postulación rápida
1d
Customer Service
Quasar Medical Tecate S.A. de C.V. —Tecate, B.C.
5.- Meets the pstablished procedures and the policies of the organization. 3.- May coordinate product returns for exchange or rework.

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Customer Service Operations Coordinator

BAJA FULFILLMENT SERVICES INTERNATIONAL S. DE R.L. DE C.V.
Tecate, B.C.

Postulación rápida

Información del empleo

Tiempo completo
$1,300 a $1,600 por día

Beneficios

Opción a contrato indefinido
Vales de despensa
Estacionamiento para empleados
Aumentos salariales
Estacionamiento de la empresa

Cualificaciones

Bilingüe
Plurilingüe
Servicio al cliente
Inglés
Microsoft Office
Mejora continua

Descripción completa del empleo

ABOUT THE ROLE

The Client Success Operations Coordinator provides direct support to the Director of Client Success, ensuring smooth execution of departmental operations. This role acts as the bridge between leadership and frontline teams, managing processes, reporting, and cross-functional coordination so the Director can focus on strategy and growth.

KEY RESPONSIBILITIES

Operational Support

Assist the Director in executing departmental initiatives, projects, and SOP rollouts.
Monitor daily workflows, identifying gaps or inefficiencies for escalation.
Coordinate between supervisors, functional leads (QA, WFM, IT, Training), and the Director to ensure alignment.

Reporting & Analytics

Prepare performance dashboards and reports (SLA, response times, client satisfaction).
Track KPIs for supervisors and reps; surface trends for leadership review.
Maintain documentation for processes, SOPs, and improvement projects.

Communication & Coordination

Act as a first point of contact for escalations needing Director visibility.
Schedule, prepare, and follow up on team meetings and leadership check-ins.
Ensure consistent communication between regional teams (Mexico, USA, Canada).

Project Support

Support system rollouts, onboarding initiatives, and cross-departmental projects.
Coordinate timelines and deliverables with other functions (IT, Client Success, Training).
Document project outcomes and lessons learned for continuous improvement.

SKILLS & QUALIFICATIONS

Strong organizational and multitasking skills.
Experience in customer service operations or fulfillment environment preferred.
Experience and familiarity with Retailer vendor guides
Proficient in CRM/ticketing systems, reporting tools, and MS Office/Google Suite.
Excellent communication skills: verbal and written (bilingual Spanish/English required).
Analytical mindset; comfortable with data and reporting.

Success in This Role Looks Like

Director has more bandwidth to focus on strategic initiatives.
Reports and data are delivered accurately and on time.
Communication between teams and leadership is seamless.
Department initiatives roll out smoothly and consistently across regions

Sueldo: $1,300.00 - $1,600.00 al día

Beneficios:

Aumentos salariales
Estacionamiento de la empresa
Opción a contrato indefinido
Vales de despensa

Idioma:

Inglés (Obligatorio)

Lugar de trabajo: Empleo presencial

Postulación rápida

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customer service coordinator empleos en tecate, bcn

Customer Service Operations Coordinator

Human Resources Manager (Tecate)

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