20 publicaciones de empleo destacadas de customer service contact en san luis potosí (¡Están contratando!)

Customer Service Contact
Valeo —San Luis Potosí, S. L. P.
- Tiempo completo
- Servicio al cliente
8d
Customer Service Representative
ABB —San Luis Potosí, S. L. P.
- Tiempo completo
- Servicio al cliente
- Salesforce
- Inglés
- Seguro dental
- Permiso de maternidad y paternidad
Customer Service Representative
ABB Mexico S.A. de C.V. —San Luis Potosí, S. L. P.
- Servicio al cliente
- Salesforce
- Inglés
- Seguro dental
- Permiso de maternidad y paternidad
Postulación rápida
2d
Customer Order & Fulfillment Specialist
GE Vernova —Samara, S. L. P.
- Tiempo completo
- Oracle
- Servicio al cliente
- ERP systems
5d
Senior Customer Experience Specialist-1574
PIP Global Safety —San Luis Potosí, S. L. P.
- Administración de personal
- Mercadotecnia
- Servicio al cliente
1d
BANAMEX // Cajero(a) Leon, Gto, San Luis Potosi Y Zacatecas
Citi —San Luis Potosí, S. L. P.
- Tiempo completo
- Experiencia en ventas
- Servicio al cliente
- Bachillerato
Inbound Delivery Specialist
Hitachi —San Luis Potosí, S. L. P.
- Tiempo completo
- Inglés
- Licenciatura
- Mejora continua
14d
Supply Chain Scheduler
Valeo —San Luis Potosí, S. L. P.
- Tiempo completo
- ERP systems
13d
Sr Cust Exp Specialist
Honeywell —San Luis Potosí, S. L. P.
- Tiempo completo
- Servicio al cliente
- Inglés
- Licenciatura
Lead Services Specialist - Customer Contract Management Tuxpan / Braskem
GE Vernova —Samara, S. L. P.
- Tiempo completo
- Administración de personal
- Disponibilidad para viajar hasta un 50 %
- Servicio al cliente
Credit Analyst I
ADI Global Distribution —San Luis Potosí, S. L. P.
- Tiempo completo
- Microsoft Excel
- Administración de personal
- Servicio al cliente
15h
Production Coordinator
BorgWarner —San Luis Potosí, S. L. P.
- Tiempo completo
- Inglés
- Microsoft Office
- Disponible para viajar
- Seguro de vida
Client Engagement API Specialist
kraken —Argentina, S. L. P.
- Tiempo completo
- Inglés
- SQL
- C++
19h
Production Supervisor
BorgWarner —San Luis Potosí, S. L. P.
- Tiempo completo
- Administración de personal
- Microsoft Office
- Licenciatura
- Seguro de vida
Product Technician
BorgWarner —San Luis Potosí, S. L. P.
- Tiempo completo
- Microsoft Office
- Seguro de vida
CT NPM Purchasing AMERICAS Operation Center Buyer - MRO
Continental —San Luis Potosí, S. L. P.
- Microsoft Excel
- Administración de personal
- ERP systems
Production Supervisor Senior
BorgWarner —San Luis Potosí, S. L. P.
- Tiempo completo
- Administración de personal
- Microsoft Office
- Seguro de vida
Project Engineer – Building & Utility Projects (Facilities Mexico)
Continental —San Luis Potosí, S. L. P.
- Administración de personal
- Inglés
- Licenciatura
Regional Sales Representative (Mexico)
Groupe DBM inc. —México, S. L. P.
- Tiempo completo
- Bilingüe
- Administración de personal
- Experiencia en ventas
Postulación rápida
Associate / Senior Business Process Consultant EDI Operations
Continental —San Luis Potosí, S. L. P.
- Informática
- ERP systems
- Inglés

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Customer Service Contact

Valeo -
San Luis Potosí, S. L. P.

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Información del empleo

Tiempo completo
Hace 8 días

Cualificaciones

Servicio al cliente

Descripción completa del empleo

Valeo is a tech global company, designing breakthrough solutions to reinvent the mobility. We are an automotive supplier partner to automakers and new mobility actors worldwide. Our vision? Invent a greener and more secured mobility, thanks to solutions focusing on intuitive driving and reducing CO2 emissions. We are leader on our businesses, and recognized as one of the largest global innovative companies.

Recognize and manage all demands for products from customers by driving Sales and operation plan and Master production Schedules:

Upon receiving of the customer schedules (via EDI, webEDI or paper), ensure that the Customer requirements are integrated into the system and any integration errors are dealt with and resolved. Loading closed orders onto the system.
Identify & highlight large order variations between the schedules that were forecasted by the Customer & those that are firmed up by the Customer, ensuring that the data has been accurately supplied from the Customer.
If necessary, release picking lists for the Customers’ deliveries.
Follow the complete Supply Chain (procurement, production, and shipping) and chase if necessary, ensure that targeted service levels to the Customer are reached. Monitor the safety stock levels and alert when the min / max levels are reached.
Manage co-operation and logistics issues with logistics external platforms
Ensure that the correct parameters are applied to each reference (MOQ, lead-time, transportation schedule), and if necessary, initiate corrective action plans.
Be aware of/integrated in P1 and P0 projects (new references, new packaging, transfers, new Customers…). Ensure that the returnable packaging loops are adhered to, preventing any packaging shortages.
Prepare the Customs documentation required for exporting if need be.
On a regular basis, communicate complete, precise & reliable information to the Customer contacts. Adapt the chosen method of communication to the level of the Customer contact. Adapt the frequency to the situation (preventative, curative, crisis).
Meet the Customer contacts on a regular basis (once a year for major Customers).

Make sure from the complete customer demand (date & quantity), that this demand will be met: Ensure the feasibility of the Customers’ programs internally (MPS Manager (weekly), Procurement and Scheduler (daily)) and if necessary, negotiate the planned delivery dates upstream with the Customer.

Ensure that the internal scheduling has been launched, taking into account the Customers’ priorities. Make or Ensure the production sequencing based on real customer demand
Measure the daily service rate for each Customer (using the Customers’ calculation and also the internal Customer Service Rate (CSR) calculation). Propose action plans to improve the service level.

Identify the blocking points and plan appropriate quick actions to solve them:

Alert sales in the event of a crisis (Customer or internal), to define priorities with the Customer & internally (management, VS for the aftermarket), follow the evolution of any associated action plans. If necessary, escalate through the Logistics Red Alert application.
Make sure that there is a backup for each Customer & train the backup on the way to manage the Customers’ account; ensure that during holidays the position is covered & that both internal & external Customers are notified in advance of the absence and informed of the person that will be temporarily managing the Customers’ account.

Job:

Customer Service Contact

Organization:

Logistics

Schedule:

Full time

Employee Status:

Regular

Job Type:

Permanent contract

Job Posting Date:

2026-06-02

Join Us !
Being part of our team, you will join:

one of the largest global innovative companies, with more than 20,000 engineers working in Research & Development
a multi-cultural environment that values diversity and international collaboration
more than 100,000 colleagues in 31 countries... which make a lot of opportunity for career growth
a business highly committed to limiting the environmental impact if its activities and ranked by Corporate Knights as the number one company in the automotive sector in terms of sustainable development

More information on Valeo: https://www.valeo.com

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customer service contact empleos en san luis potosí

Customer Service Contact

Customer Service Representative

Customer Service Representative

Customer Order & Fulfillment Specialist

Senior Customer Experience Specialist-1574

BANAMEX // Cajero(a) Leon, Gto, San Luis Potosi Y Zacatecas

Inbound Delivery Specialist

Supply Chain Scheduler

Sr Cust Exp Specialist

Lead Services Specialist - Customer Contract Management Tuxpan / Braskem

Credit Analyst I

Production Coordinator

Client Engagement API Specialist

Production Supervisor

Product Technician

CT NPM Purchasing AMERICAS Operation Center Buyer - MRO

Production Supervisor Senior

Project Engineer – Building & Utility Projects (Facilities Mexico)

Regional Sales Representative (Mexico)

Associate / Senior Business Process Consultant EDI Operations

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