6 publicaciones de empleo destacadas de regional coordinator en querétaro de arteaga (¡Están contratando!)

Customer Care Coordinator
Kerry —San Juan del Río, Qro.
- Microsoft Excel
- Administración de personal
- Servicio al cliente
Portfolio Coordinator Monogastrics (Swine & Poultry) Latam
Nutreco —Querétaro, Qro.
- Tiempo completo
- Español
- Disponibilidad para viajar hasta un 50 %
- Inglés
- Oportunidades de crecimiento
Security Coordinator - Queretaro
Schneider Electric —Querétaro, Qro.
- Tiempo completo
- Administración de personal
- Inglés
- Microsoft Office
14d
Supply Planning Intercompany and Trading Coordinator
Guardian Glass —El Marqués, Qro.
- Microsoft Excel
- Administración de personal
- ERP systems
9d
Marketing & Regulatory Coordinator
Olmix —San José el Alto, Qro.
- Mercadotecnia
- Inglés
- Licenciatura
Postulación rápida
Aftermarket Coordinator
Bosch Group —Querétaro, Qro.
- Tiempo completo
- Administración de personal
- Licenciatura
Postulación rápida
5d

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Customer Care Coordinator

Kerry -
San Juan del Río, Qro.

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Información del empleo

Cualificaciones

Microsoft Excel
Administración de personal
Servicio al cliente
SAP
Licenciatura
Mejora continua
Experiencia en manufactura
Gestión de cuentas

Descripción completa del empleo

About Kerry

Kerry is the world's leading taste and nutrition company for the food, beverage and pharmaceutical industries. Every day we partner with customers to create healthier, tastier and more sustainable products that are consumed by billions of people across the world. Our vision is to be our customers' most valued partner, creating a world of sustainable nutrition. A career with Kerry offers you an opportunity to shape the future of food while providing you opportunities to explore and grow in a truly global environment.

About the role

We are seeking a Customer Care Team Lead to oversee a team of Customer Analysts and ensure the delivery of an outstanding customer experience across the order-to-delivery process. This role serves as a key link between customers and internal stakeholders, driving service excellence, operational efficiency, and continuous improvement. The successful candidate will lead daily customer care operations, manage escalations, monitor service performance, and collaborate closely with Supply Chain, Planning, Logistics, Sales, Finance, and Operations teams to ensure customer commitments are met. This position plays a critical role in strengthening customer relationships, improving service metrics, and supporting business growth through proactive problem-solving and process optimization.

Key responsibilities

Lead and coordinate the Customer Analysts team to ensure high service levels and customer satisfaction.
Oversee customer orders from entry through delivery, mitigating supply chain and logistics risks.
Manage backorders, urgent customer requirements, and service escalations.
Partner with Supply Chain, Planning, Logistics, Sales, Finance, and Operations to ensure seamless service execution.
Monitor Customer Care KPIs and drive actions to improve service performance.
Lead customer business reviews and identify opportunities to enhance customer experience.
Drive continuous improvement initiatives, root cause analysis, and process optimization projects.
Lead regional and cross-functional projects related to customer service excellence.

Qualifications and skills

Bachelor's degree or equivalent professional experience.
Experience in customer service, account management, sales support, customer care operations, or other customer-facing roles.
Previous experience leading or coordinating customer service teams.
Experience within food, beverage, pharmaceutical, manufacturing, or similar industries preferred.
Knowledge of Order-to-Cash (O2C) and Order-to-Invoice processes.
SAP experience, particularly in order management and customer service environments.
Advanced proficiency in Microsoft Excel and reporting tools.
Ability to manage multiple systems, priorities, and stakeholders simultaneously.
Strong experience handling customer relationships, service recovery, and complex order management scenarios.

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regional coordinator empleos en querétaro de arteaga

Customer Care Coordinator

Portfolio Coordinator Monogastrics (Swine & Poultry) Latam

Security Coordinator - Queretaro

Supply Planning Intercompany and Trading Coordinator

Marketing & Regulatory Coordinator

Aftermarket Coordinator

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About Kerry

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