20 publicaciones de empleo destacadas de support advisor en mexico (¡Están contratando!)

New Patient Care Specialist
Elevate and Delegate —Desde casa
- $27,000 a $30,000 por mes
- Tiempo completo
- Home Office (Desde casa)
- Experiencia en ventas
- Inglés
- Habilidades de comunicación
Postulación rápida
Client Sucess Manager
ITCM —Desde casa
- $40,000 a $50,000 por mes
- Tiempo completo
- Home Office (Desde casa)
- Inglés
- Licenciatura
- Negocios
- Seguro dental
- Seguro de la vista
Postulación rápida
Senior Technical Consultant, Global TFA Laboratory Capacity Strategy
Resolve To Save Lives —Desde casa
- Home Office (Desde casa)
- Inglés
- Disponible para viajar
10d
Customer Service
Valtech Group —Desde casa
- Home Office (Desde casa)
- Microsoft Excel
- Administración de personal
- Gestión de redes sociales
7d
Regional HR Advisor, Latin America
Rippling —Desde casa
- Tiempo completo
- Home Office (Desde casa)
- Administración de personal
- Inglés
- Recursos humanos
Program and National Test Center Coordinator, Camp Hansen
University of Maryland Global Campus —Campeche
- Incluye fines de semana
- Administración de personal
- Servicio al cliente
- Salesforce
- Seguro dental
- Vacaciones adicionales o permisos con goce de sueldo
Materials Management Professional Sr.
Siemens —Querétaro, Qro.
- Tiempo completo
- Microsoft Powerpoint
- Microsoft Excel
- Administración de personal
Legal Affairs Manager - Private Investment & Real Estate Group
matteria —Ciudad de México, CDMX
- Bilingüe
- Administración de personal
- Inglés
Postulación rápida
Warehouse Implementation Expert (Remote)
Sporticulture —Desde casa
- Medio tiempo
- Administración de personal
- ERP systems
- Inglés
Postulación rápida
IT Internal Audit Sr Manager (Not SOX)
Orbia —Desde casa
- $100,000 a $110,000 por mes
- Tiempo completo
- Home Office (Desde casa)
- Administración de personal
- Inglés
- Licenciatura
- Seguro de vida
Postulación rápida
Global Account Manager - America Móvil
Salesforce —Desde casa
- Tiempo completo
- Home Office (Desde casa)
- Bilingüe
- Administración de personal
- Experiencia en ventas
8d
Agente de ventas y atención al cliente (CONOCIMIENTO DENTAL REQUERIDO)
Dental Care Mexico —Tijuana, B.C.
- $14,000 a $50,000 por mes
- Tiempo completo
- Trabajo híbrido
- Bilingüe
- Experiencia en ventas
- Servicio al cliente
- Horarios flexibles
Postulación rápida
2d
Sr. LogScale/NG SIEM Customer Success Manager - Bilingual (Spanish/English) (Remote)
CrowdStrike —Desde casa
- Tiempo completo
- Home Office (Desde casa)
- Bilingüe
- Administración de personal
- Servicio al cliente
Senior Specialist, Knowledge Management (M&A - Merger Integration)
Bain & Company Inc —City, Hgo.
- Tiempo completo
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
2d
Controller / Senior Accountant Contractor
Fusion Growth Partners —Álvaro Obregón, CDMX
- Tiempo completo
- Home Office (Desde casa)
- Microsoft Excel
- Administración de personal
- Inglés
Postulación rápida
Customer Service (Supply Chain)
IMI Plc - Legacy Precision —Parque Industrial Querétaro, Qro.
- Tiempo completo
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Talent Acquisition Team Lead
PPG —Miguel Hidalgo, CDMX
- Trabajo híbrido
- Administración de personal
- Inglés
- Licenciatura
- Seguro de vida
Postulación rápida
Senior Business Controller, International Business (flexible location)
ABB Inc. —Desde casa
- Correo electrónico
- Microsoft Excel
- Inglés
- Maestría
- Permiso de maternidad y paternidad
- Descuento de empleados
Postulación rápida
4d
Materials Management Professional
Siemens —Querétaro, Qro.
- Tiempo completo
- Microsoft Powerpoint
- Microsoft Excel
- Administración de personal
Customer Service Representative I
AIT Worldwide Logistics, Inc. —Colonia Lomas de Chapultepec, CDMX
- Tiempo completo
- Administración de personal
- Experiencia en ventas
- Servicio al cliente
- Vacaciones adicionales o permisos con goce de sueldo
- Permiso de maternidad y paternidad

Quiero recibir la alerta de empleo más reciente para support advisor en mexico

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New Patient Care Specialist

Elevate and Delegate -
Desde casa

Postulación rápida

Información del empleo

Tiempo completo
$27,000 a $30,000 por mes

Cualificaciones

Plurilingüe
Experiencia en ventas
Inglés
Registros médicos
Habilidades de comunicación

Descripción completa del empleo

Status: Full-time

Location: Remote

Position Summary

The New Patient Specialist is responsible for converting inbound leads into scheduled evaluations by delivering an exceptional patient experience from first contact through onboarding. This individual responds quickly to inquiries, conducts discovery conversations, verifies insurance benefits, coordinates documentation, and ensures seamless handoffs to the care team.

Success in this role requires empathy, strong communication skills, attention to detail, and the ability to balance a high-volume pipeline with personalized patient care.

Key Responsibilities

Lead Management & Conversion

Respond to all inbound leads within 5 minutes of receipt
Manage inquiries from phone, web forms, referrals, email, and fax channels
Conduct discovery calls to understand patient needs and motivations
Build rapport quickly and guide patients toward scheduling an evaluation
Strong consultative selling skills with the ability to uncover needs, build trust quickly, and guide prospects toward a decision.
Address common concerns related to cost, timing, insurance, and treatment options
Ensure every interaction ends with a clear next step

Insurance Verification & Financial Guidance

Verify insurance eligibility, benefits, and authorization requirements
Provide accurate financial estimates before the first visit
Explain payment options and financial agreements clearly and professionally
Assist cash-pay patients in understanding the value of care and available programs

Patient Onboarding & Coordination

Schedule evaluations and send onboarding materials
Ensure intake forms and required documentation are completed prior to appointments
Provide appointment reminders and proactive follow-up
Coordinate seamless handoffs to Patient Care Advisors and clinical teams
Maintain clear communication regarding patient goals, insurance status, and special circumstances

CRM & Documentation Management

Create and maintain accurate patient records in CRM and EMR systems
Document patient goals, referral sources, insurance information, and relevant notes
Ensure consistency and accuracy across all systems
Maintain high standards of data integrity and compliance

Personal Injury & Workers’ Compensation Support

Collect and document case information accurately
Coordinate lien agreements and supporting documentation
Work closely with billing and administrative teams on complex cases
Escalate legal or authorization concerns appropriately

Required

Fluent English and Spanish communication skills
2+ years of experience in patient coordination, healthcare intake, customer service, call center, admissions, or sales-focused healthcare roles
Strong phone presence and relationship-building skills
Experience handling sensitive information with professionalism and confidentiality
Excellent organizational and multitasking abilities
Ability to work independently in a remote environment
Strong attention to detail and follow-through

Preferred

Experience with CRM(Second Door or similar) and EMR systems(Prompt)
Insurance verification and healthcare benefits experience
Physical therapy, medical practice, healthcare services, or wellness industry experience
Sales, appointment-setting, or lead conversion experience

What Makes You Successful

You build trust quickly and naturally.
You are highly responsive and action-oriented.
You communicate with empathy, confidence, and professionalism.
You enjoy helping people navigate complex situations.
You are comfortable discussing insurance, finances, and treatment options.
You combine strong sales instincts with a genuine desire to help others.
You thrive in a fast-paced, mission-driven environment.

Language Requirements

Fluent English (required)
Fluent Spanish (required)

Compliance & Professional Standards

Maintain HIPAA compliance and patient confidentiality at all times
Follow company policies, procedures, and documentation standards
Demonstrate professionalism, accountability, and integrity in all patient interactions
Maintain accurate records and ensure compliance with healthcare regulations

Job Type: Full-time

Pay: $27,000.00 - $30,000.00 per month

Experience:

Patient Care Specialist: 3 years (Required)

Work Location: Remote

Postulación rápida

Refina tu búsqueda

support advisor empleos en mexico

New Patient Care Specialist

Client Sucess Manager

Senior Technical Consultant, Global TFA Laboratory Capacity Strategy

Customer Service

Regional HR Advisor, Latin America

Program and National Test Center Coordinator, Camp Hansen

Materials Management Professional Sr.

Legal Affairs Manager - Private Investment & Real Estate Group

Warehouse Implementation Expert (Remote)

IT Internal Audit Sr Manager (Not SOX)

Global Account Manager - America Móvil

Agente de ventas y atención al cliente (CONOCIMIENTO DENTAL REQUERIDO)

Sr. LogScale/NG SIEM Customer Success Manager - Bilingual (Spanish/English) (Remote)

Senior Specialist, Knowledge Management (M&A - Merger Integration)

Controller / Senior Accountant Contractor

Customer Service (Supply Chain)

Talent Acquisition Team Lead

Senior Business Controller, International Business (flexible location)

Materials Management Professional

Customer Service Representative I

Quiero recibir la alerta de empleo más reciente para support advisor en mexico

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