Location: Remote (Mexico)
Salary: $35,000 – $40,000 MXN gross per month
Benefits: Above Mexican statutory requirements
We are seeking an experienced Loan Processor with a strong background in U.S. mortgage operations to join our growing team.
This role plays a critical part in ensuring mortgage loans close smoothly and on time. You will work closely with U.S.-based Sales, Underwriting, Legal, Capital Markets, and Post-Closing teams.
The ideal candidate is highly organized, detail-oriented, financially analytical, and comfortable working in a fully remote environment while handling strict deadlines.
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Serve as the primary point of contact for borrowers throughout the loan process.
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Request, collect, and review borrower documentation for accuracy and completeness.
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Provide timely status updates and respond to borrower inquiries.
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Maintain professional written and verbal communication via email, phone, and Microsoft Teams.
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Create and manage accurate loan files from initial submission through closing.
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Review credit reports, income documentation, and asset documentation.
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Validate initial calculations (DTI, income, assets, etc.).
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Assist in sending required disclosures.
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Order updated payoffs.
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Process Employment Verifications.
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Coordinate signing appointments with borrowers and co-borrowers.
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Process FHA, VA, and Conventional loans.
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Support refinance (Re-fi) transactions.
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Minimum of 3 years of experience as a Mortgage Loan Processor within the U.S. mortgage industry.
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Strong experience with:
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FHA loans
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VA loans
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Conventional loans
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Refinance transactions
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Hands-on experience with Encompass 360.
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Advanced English proficiency (minimum C1 level).
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Strong understanding of mortgage applications and financial documentation.
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Ability to analyze complex financial data.
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Experience using Microsoft Office and Loan Application software.
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Excellent time management and multitasking skills.
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Strong attention to detail and accountability.
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Ability to work independently in a fully remote environment.
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Direct experience managing loan files (not an assistant role).
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Comfortable handling multiple loans simultaneously.
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Strong understanding of the full mortgage lifecycle.
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Used to working under strict U.S. mortgage deadlines.
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Proactive and solution-oriented mindset.
