Modernest Realty is a residential and commercial real estate brokerage serving the Dallas-Fort Worth Area. We are a client experience centric organization that works to help every client achieve their home and business goals. We love serving the amazing Dallas-Fort Worth community with its diversity and dynamism and we believe in building a company and culture that reflects that same diversity and upbeat spirit.
Inside Sales Associate (Virtual)
The Inside Sales Associate is a brand experience champion whose primary mission is to make sure we attract and recruit client prospects by delivering a positive and engaging brand experience over the phone. You’ll work with our Company’s leader and sales support team to be a pioneer for the brand, helping to usher it into the future as the company scales and grows, from a small team to a brokerage. We are developing a high-performance sales culture and are looking for leaders who want to start on the ground level with the ability to grow and lead within an organization. You’ll be instrumental in contributing to that evolution. Essential skills of this function for a highly successful candidate include, but are not limited to:
· Great phone demeanor and ability to that leads a prospect to choose to consider partnering with us
· Be driven to succeed while possessing to build rapport and relationships quickly
· to find the window of opportunity and be able to adeptly lead a prospect to a decision to keep in touch or meet
· Be hard-working to make sure that our team is
· Be able to to all workstreams for continuous improvement
· and grow within the organization
· Possess a with a process orientation and be able to for continuous process improvement
Principal Inside Sales Associate duties and responsibilities:
- We will provide the leads. You will call with your friendly, warm demeanor and make the connection with the prospect with the goal to create a relationship turning leads into hot prospects to ultimately set an appointment
- Put up-to-date information on clients into the database CRM system so agents have the most accurate and current data
- Follow up with prospects via text message, email, phone calls, and other forms of communication to add them to the sales pipeline and generate qualified real estate leads and prospects. Be able to nurture these prospects to keep them engaged and moving toward a decision to choose us as their partner
- Qualify the leads you generate for appointments to provide quick response times and meet their needs
- Follow a set daily schedule to maximize the time devoted to initial outreach and follow-up with leads. Own the relationship from first contact to setting the appointment. Establish a process to facilitate efficiency in calling
- Maintain and grow existing business opportunities within the geographical area to expand our sales reach. Maintain and grow existing business opportunities by prospecting the organization’s database to re-engage with previously contacted prospects
- Consistently follow up with prospective sellers and buyers on a defined cadence, establishing a follow-up system that maximizes the lead to closing lifecycle
- Maintain customer data integrity for lead input and management using systems like Google Forms, Follow Up Boss, Ylopo, RedX, etc.
· Implement and accurately manage all database systems for sellers, buyers, lead generation, information management and back-office support (Follow Up Boss, RedX, direct customer inquiries, and other lead management systems)
- Call past clients and our database to ask for referrals
Additional Team Sales Support Tasks:
· Maintain customer, lead, prospect, and client data integrity
· Call, text, and/or email leads and prospects on a daily basis as a sales support resource to assist with team production and contribute to annualized revenue goals
· Assist with lead sourcing, skip-tracing and routing. Serve as a data-provider to the rest of the team for leads across the team’s lead banks
Additional Team Support Tasks:
- Marketing and Seller Service: Assist the team in delivering and collecting signs, keys, lockboxes, marketing materials, and other brand and sales collateral at client properties listed by the team
· Additional sales and/or marketing projects as needed
The skills needed to succeed in the role include, but are not limited to:
- Absolutely must love working with people, even demanding clients or stressed-out vendors. If people generally annoy you or you get flustered easily, this is not the job for you. Be great at quickly building rapport
- We are looking for someone that wants to be part of something great and grow with us, if you change jobs frequently... this isn't for you
- A can-do, jump-in, get-it-done, no-complaints attitude
- You must be a team player with strong phone, verbal, written, and organizational skills
· Proven written and verbal communication skills
- Stay well-organized at all times
- Be a team player. Loves working toward group goals - and celebrating accomplishments
- Able to work in a fast-paced, high-volume environment
- Highly detail-oriented
- Enjoy working with different kinds of people because you value diverse perspectives and cultural backgrounds
- Persistent and optimistic at all times
- Must be able to manage leads and follow up with prospects using CRM software
- Teachable and willing to adapt to our streamlined processes/systems
- Have working knowledge of Microsoft Excel/Google Sheets, Microsoft Word, writing emails, timekeeping software
- Maintain working knowledge of real estate terms and the local market in order to be conversant about it
- Prior expert level experience prospecting for new business. Lead types can include expireds, geographic and/or demographic farms converting at a high rate is most preferred
- Strong computer skills, willing to learn new systems
- Follow instructions well and always represent the Modernest Realty brand voice
- Be willing to learn and rapidly apply learning
- We have an expectation that our staff and agents will always conduct themselves in an appropriate manner, including on all social media platforms. If you are in the habit of posting inappropriate photos, inflammatory or rude content or comments on social media, please do not apply
Other Requirements:
- Remote work. Must be available for part-time work between the business hours of 1p and 5p Central Time US daily M-F for a total of 21 hours worked per week
- Requires availability for standing weekly status meeting Monday at 12p Central Time US for up to 1 hour
- Must have at least 20 mbps of internet speed
- Must have a noise cancelling headset
- At least 2 years of experience in the same or related field
Additional Compensation:
· In addition to base pay, uncapped commission will be awarded for all appointments set that result in a closing at the rate of 3% of net company revenue. This could be an additional $300 - $500/sale at our average transaction value.
· Additional sales bonuses eligible for exceeding sales targets
Selected Candidate Onboarding Process:
· Must sign an independent contractor agreement (ICA)
· Will be provided training videos, 1 on 1 coaching and training, access to software, and direct access to lead/mentor
· 60-day mutual evaluation period for role and team fit
Job Type: Part-time
Pay: $9,560.29 - $22,928.39 per month
Expected hours: 21 per week
Work Location: Remote
