20 publicaciones de empleo destacadas de customer experience en león, gua (¡Están contratando!)

Air Logistics Customer Care Specialist- Leon Guanajuato
Kuehne+Nagel —León, Gto.
- Servicio al cliente
- Inglés
- Licenciatura
OTR Manager Jr., Last Mile Operations
Servicios Comerciales Amazon Mexico S. de R.L. de C.V. —León, Gto.
- Incluye fines de semana
- Inglés
- Bachillerato
- Gestión de venta al por menor
REGIONAL FINNACES ACCOUNTING PROFESSIONAL - OTC ACCOUNTANT TECHNICIAN
OPmobility —León, Gto.
- Microsoft Office
- Licenciatura
Dispatch Representative | Weekends
Rapido Solutions Group —León, Gto.
- Incluye fines de semana
- Bilingüe
- Administración de personal
- Servicio al cliente
- Seguro dental
- Seguro de la vista
9d
OTR Area Manager , Amazon Logistics
Servicios Comerciales Amazon Mexico S. de R.L. de C.V. —León, Gto.
- Incluye fines de semana
- Administración de personal
- Inglés
- Licenciatura
Regional Purchasing Manager
PANGEA —Ciudad Industrial, Gto.
- Hasta $77,777.77 por mes
- Tiempo completo
- Microsoft Excel
- Oracle
- Administración de personal
- Seguro de vida
Postulación rápida
1d
REGIONAL SUPPLY CHAIN EXTERNAL FLOWS PROFESSIONAL - PLANNING TRANSPORT
OPmobility —León, Gto.
- Incluye fines de semana
- Microsoft Excel
- Microsoft Outlook
- Administración de personal
2d
Local Team Lead Digital Services
Siemens Energy —León, Gto.
- Tiempo completo
- Informática
- Inglés
- Licenciatura
9h
Educator | ALTACIA
Lululemon —León, Gto.
- Incluye fines de semana
- Servicio al cliente
- Bachillerato
- Disponible para viajar
Community Specialist | ALTACIA
Lululemon —León, Gto.
- Incluye fines de semana
- Servicio al cliente
- Bachillerato
- Disponible para viajar
9d
REGIONAL IS OPERATIONS MANAGER - AMERICAS
OPmobility —León, Gto.
- Administración de personal
- Informática
- PMP
Key Leader | LEÓN ALTACIA
Lululemon —León, Gto.
- Incluye fines de semana
- Administración de personal
- Experiencia en ventas
- Bachillerato
Sr Technical Product Manager Specialist
HERE Technologies —León, Gto.
- Tiempo completo
- Administración de personal
- Inglés
- Licenciatura
MX Store Manager | ALTACIA
Lululemon —León, Gto.
- Incluye fines de semana
- Administración de personal
- Experiencia en ventas
- Bachillerato
Key Leader VM Specialist | ALTACIA
Lululemon —León, Gto.
- Incluye fines de semana
- Administración de personal
- Experiencia en ventas
- Bachillerato
PLANEADOR DE MATERIALES
HC Proyectos e Ingenieria —León, Gto.
- Tiempo completo
- Administración de personal
- Servicio al cliente
- ERP systems
Postulación rápida
9d
Quality Engineer
PANGEA —Ciudad Industrial, Gto.
- Hasta $22,222.22 por mes
- Tiempo completo
- Inglés
- Capacidad analítica
- Licenciatura
- Seguro de vida
Postulación rápida
6d
Process Quality Engineer
HC Proyectos e Ingenieria —León, Gto.
- Tiempo completo
- Administración de personal
- Inglés
- Ensamblaje
- Seguro de vida
Postulación rápida
Local Digital Solutions Team Lead
Siemens Energy —León, Gto.
- Tiempo completo
- Administración de personal
- Informática
- Inglés
- Vacaciones adicionales o permisos con goce de sueldo
- Permiso de maternidad y paternidad
ACCOUNT MANAGER TRAINEE
QIMA —León, Gto.
- $12,000 a $12,500 por mes
- Tiempo completo
- Trabajo híbrido
- Microsoft Powerpoint
- Microsoft Excel
- Servicio al cliente
Postulación rápida

Quiero recibir la alerta de empleo más reciente para customer experience en león, gua

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Air Logistics Customer Care Specialist- Leon Guanajuato

Kuehne+Nagel -
León, Gto.

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Información del empleo

Cualificaciones

Servicio al cliente
Experiencia en logística
Inglés
Licenciatura
Negocios
Cadena de suministro

Descripción completa del empleo

It's more than a job

When you work in Freight Logistics and Operations at Kuehne+Nagel, you play a key role in optimising processes and ensuring that inventory and shipments move efficiently. But that is not all. Your work also helps ensure that vital medicines reach patients on time and supports other essential deliveries, from wind turbines to semiconductors. At Kuehne+Nagel, our contribution counts in more ways than we imagine.

‎

In this role, you will be the main point of contact for customers within Air Logistics, ensuring a seamless, proactive, and high‑quality experience across every shipment. You will take ownership of customer relationships, coordinate closely with operational and finance teams, and play a key role in retaining customers while supporting sustainable growth and profitability.

This position combines customer engagement, shipment coordination, problem‑solving, and commercial awareness to deliver service excellence in a fast‑paced global logistics environment.

How you create impact

Act as the primary contact for customers, building strong, trust‑based relationships.Take ownership of customer shipments from booking through delivery, ensuring smooth execution.
Provide proactive and clear communication on shipment progress, changes, or potential disruptions.
Support the onboarding of new customers and shipments, ensuring clear alignment on processes and service expectations.
Coordinate closely with operational, finance, and sales teams to resolve issues and deliver customer commitments.
Handle spot pricing requests and support competitive, timely responses aligned with customer needs.
Identify opportunities to offer additional logistics solutions that add value to customers.
Manage customer feedback, service issues, and claims professionally and efficiently.
Analyze shipment activity and customer behavior to support retention, profitability, and continuous improvement.
Contribute to process improvements that enhance customer experience and operational efficiency.

What we would like you to bring

Bachelor’s degree in Logistics, International Business, Supply Chain, Business Administration, or a related field.
2–5 years of experience in Customer Care, Customer Service, Operations, or Air Logistics.
Strong customer‑centric mindset with excellent communication skills.
Ability to manage multiple shipments and priorities in a fast‑paced environment.
Strong problem‑solving skills and a proactive, solution‑oriented attitude.
Good commercial awareness and understanding of logistics services.
Ability to collaborate cross‑functionally with multiple internal teams.
Strong attention to detail and organizational skills.
Languages: Local language (fluent) and English (intermediate or higher).

What's in it for you

A customer‑facing role with real impact on service quality and customer loyalty.
Exposure to global air logistics operations and international customers.
Collaboration with cross‑functional teams in a dynamic environment.
Opportunities for professional growth and continuous learning.

Who we are

Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.

As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.

We kindly advise that placement agencies refrain from submitting unsolicited profiles. Any submissions of candidates without prior signed agreement will be considered our property and no fees will be paid.

Contact

Kuehne+Nagel Recruitment Team

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