20 publicaciones de empleo destacadas de customer experience specialist en jalisco (¡Están contratando!)

Customer Experience Specialist
Global Fleet Management —Guadalajara, Jal.
- Desde $30,000 por mes
- Tiempo completo
Postulación rápida
12d
Email Operations & Communications Specialist
Arrow Electronics, Inc. —Tlaquepaque, Jal.
- $53,350 a $80,000 por mes
- Tiempo completo
- Administración de personal
- HTML
- Seguro dental
- Seguro de la vista
9d
International Customer Support Specialist
Ingredion Incorporated (Corporate) —Guadalajara, Jal.
- Administración de personal
- Salesforce
- Licenciatura
- Descuento de empleados
Postulación rápida
Customer Account Coord. (On site - Midtown Jalisco, GDL)
INNTECI - QUID - BGWI —Guadalajara, Jal.
- Tiempo completo
- Administración de personal
- Servicio al cliente
- Inglés
- Estacionamiento gratuito
- Vacaciones adicionales o permisos con goce de sueldo
Postulación rápida
Customer Care Specialist (Retention)
Nextiva —Guadalajara, Jal.
- Incluye fines de semana
- Microsoft Powerpoint
- Microsoft Excel
- Experiencia en ventas
- Seguro dental
- Vacaciones adicionales o permisos con goce de sueldo
US Employee Onboarding Specialist - Hybrid Guadalajara MX
MezTal —Guadalajara, Jal.
- $25,000 a $30,000 por mes
- Tiempo completo
- Trabajo híbrido
- Servicio al cliente
- Inglés
- Recursos humanos
- Seguro dental
- Seguro de vida
Postulación rápida
8d
Sr. Customer Support Specialist - (Mexico/Remote)
Neumo Holdings LLC —Guadalajara, Jal.
- Tiempo completo
- Home Office (Desde casa)
- Salesforce
- Inglés
- SQL
Postulación rápida
Jr. Customer Support Specialist - Guadalajara, MX - (Portuguese Required)
TeamViewer Germany GmbH —Guadalajara, Jal.
- Inglés
- Microsoft Office
- Bachillerato
- Seguro de vida
Postulación rápida
Customer Service Specialist
Intugo —Guadalajara, Jal.
- Desde $19,500 por mes
- Tiempo completo
- Bilingüe
- Servicio al cliente
- Inglés
Postulación rápida
1d
Customer Care Billing Specialist
Nextiva —Guadalajara, Jal.
- Tiempo completo
- Microsoft Excel
- Servicio al cliente
- Inglés
- Seguro dental
- Vacaciones adicionales o permisos con goce de sueldo
Postulación rápida
4d
Utility Data Entry Specialist (Remote - Mexico or Central Time-based)
Utility Profit —Guadalajara, Jal.
- $800 por mes
- Incluye fines de semana
- Home Office (Desde casa)
- Microsoft Word
- CRM software
- Microsoft Excel
Postulación rápida
4d
Customer Service - Program Compliance & Data Entry Coordinator
Tech Solutions —Los Altos, Jal.
- $11,873.09 a $18,961.56 por mes
- Tiempo completo
- Microsoft Word
- Google Suite
- Microsoft Excel
Postulación rápida
3d
Customer Solutions Specialist
Avnet —Tlaquepaque, Jal.
- Tiempo completo
- Licenciatura
- Sin título de educación superior
- Liderazgo
- Seguro dental
- Vacaciones adicionales o permisos con goce de sueldo
5d
Billing Specialist Jr
Intugo —Ciudad Del Sol, Jal.
- $25,000 por mes
- Tiempo completo
- Experiencia en ventas
- Servicio al cliente
- Inglés
Postulación rápida
12d
Customer Service Representative
Wipro Limited —Guadalajara, Jal.
- Experiencia en ventas
- Servicio al cliente
- Inglés
- Seguro dental
- Vacaciones adicionales o permisos con goce de sueldo
Order Management Specialist Mexico
RealTruck —Guadalajara, Jal.
- Microsoft Powerpoint
- Bilingüe
- Microsoft Word
- Seguro dental
- Permiso de maternidad y paternidad
Postulación rápida
Customer Care Representative III
Insulet Corporation —Guadalajara, Jal.
- Tiempo completo
- Bilingüe
- Administración de personal
- Servicio al cliente
2d
Customer Planning Specialist Entry
Aumovio —La Tijera, Jal.
- Tiempo completo
- Microsoft Excel
- Experiencia en ventas
- Servicio al cliente
Postulación rápida
3d
Senior Content Governance Specialist
Arrow Electronics, Inc. —Tlaquepaque, Jal.
- $90,158.33 a $100,000.00 por mes
- Tiempo completo
- Administración de personal
- Inglés
- Habilidades de comunicación
- Seguro dental
- Seguro de la vista
Order and Delivery Specialist
Flex LTD —Guadalajara, Jal.
- Tiempo completo
- Administración de personal
- Experiencia en ventas
- Servicio al cliente
- Seguro de vida

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Customer Experience Specialist

Global Fleet Management -
Guadalajara, Jal.

Postulación rápida

Información del empleo

Tiempo completo
Desde $30,000 por mes
Hace 12 días

Cualificaciones

Gestión de cuentas

Descripción completa del empleo

Positrace is a profitable, founder-led SaaS company specializing in GPS fleet tracking, AI-powered dash cameras, and asset management solutions. As we continue to grow internationally, we're looking for a Customer Experience professional who is passionate about building strong customer relationships.

As a Customer Experience Specialist at PosiTrace you will work in a fast-paced, high-volume environment where customers are a priority and issues need to move quickly. You will manage a portfolio of customers with different needs, levels of engagement, and expectations.

Different teams may naturally approach customer needs from different operational perspectives and priorities. As a CES, part of your role is to bring the customer perspective into those conversations, align the right stakeholders, and help drive issues toward timely and effective resolution. Part of your responsibility is to recognize that gap, advocate for the customer, and bring the right people together to move things forward.

Your primary focus is the health and success of the customer relationship. You will work to ensure customers are satisfied, receiving value from our solutions, and positioned for a strong long-term partnership with us.

While the CES does not own the sales process, you play an important role in retention and growth. When a healthy account presents an opportunity for expansion, you will partner closely with the Account Management team to ensure the relationship, timing, and customer experience support a successful commercial conversation.

This is a role for someone who takes ownership. You will not always have a perfect process, a complete handoff, or every answer available. Our organization is continuously evolving, and priorities can change quickly. Training will happen largely on the job, so we are looking for someone experienced enough to assess a situation, determine what needs to happen, and take action without waiting for step-by-step instructions.

We also expect you to bring structure to the work. With a high volume of customers and competing priorities, organization, follow-up, documentation, and attention to detail are essential. A customer cannot become an afterthought simply because the team is busy.

What makes this role rewarding is the opportunity to build meaningful, long-term relationships with customers and see the impact of your work throughout their journey with us. You will become a trusted point of contact for the customers you support, helping them navigate challenges, achieve their goals, and get lasting value from their partnership with PosiTrace.

You will also be part of a collaborative and multicultural team that genuinely enjoys working together. We support one another, share ideas and experiences across markets, and celebrate our wins as a team. If you enjoy connecting with people, solving real problems, learning from different perspectives, and seeing the relationships you build turn into long-term customer partnerships, there is a lot of fulfillment in this role.

This environment may not be the right fit if:

You need fully established processes and detailed instructions before taking ownership.
You prefer a predictable workload with clearly defined priorities at all times.
You are uncomfortable challenging internal teams when a customer issue requires greater urgency.
You see customer service as simply responding to requests rather than proactively preventing problems.
You prefer to wait for another team to solve an issue rather than coordinate the people needed to resolve it.
You are primarily motivated by sales ownership or closing commercial opportunities.
You become frustrated when processes change or when you need to help build the process yourself.
You need extensive formal training before becoming comfortable managing customers independently.
You struggle to stay organized when managing multiple accounts, issues, renewals, and priorities simultaneously.

This role is a strong fit if:

You naturally take ownership when something is unclear or falling through the cracks.
You can manage a demanding customer portfolio without losing sight of the details.
You are comfortable saying, “This isn't working for the customer; here's what we need to do.”
You know how to distinguish between a customer who is simply asking for help and a customer who is genuinely at risk of leaving.
You can work across teams and influence people who do not report to you.
You are proactive rather than reactive.
You enjoy improving processes while simultaneously managing the day-to-day workload.
You understand that retention is everyone's responsibility, but you are willing to be the person who makes sure it actually happens.

Why Join PosiTrace?

Work with a collaborative international team across Canada and Mexico
Opportunity to make a meaningful impact on company and customer relationship
Be part of a growing technology company where your ideas and initiatives matter

At PosiTrace, the customer experience function sits at the intersection of relationship management, operational execution, problem solving, and revenue protection.

If you are looking for a role where you can take ownership, make an immediate impact, and help build a stronger customer experience function while the organization continues to evolve, we'd like to hear from you.

Postulación rápida

Refina tu búsqueda

customer experience specialist empleos en jalisco

Customer Experience Specialist

Email Operations & Communications Specialist

International Customer Support Specialist

Customer Account Coord. (On site - Midtown Jalisco, GDL)

Customer Care Specialist (Retention)

US Employee Onboarding Specialist - Hybrid Guadalajara MX

Sr. Customer Support Specialist - (Mexico/Remote)

Jr. Customer Support Specialist - Guadalajara, MX - (Portuguese Required)

Customer Service Specialist

Customer Care Billing Specialist

Utility Data Entry Specialist (Remote - Mexico or Central Time-based)

Customer Service - Program Compliance & Data Entry Coordinator

Customer Solutions Specialist

Billing Specialist Jr

Customer Service Representative

Order Management Specialist Mexico

Customer Care Representative III

Customer Planning Specialist Entry

Senior Content Governance Specialist

Order and Delivery Specialist

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