6 publicaciones de empleo destacadas de bilingual call center representative en jalisco (¡Están contratando!)

Customer Service Representative - Personal lines
Molina Insurance Group —Guadalajara, Jal.
- Desde $20,000 por hora
- Tiempo completo
- Bilingüe
- Administración de personal
- Servicio al cliente
Postulación rápida
8d
Call Center Agent
Mannatech, Inc. —Ladrón de Guevara, Jal.
- $13,000 a $15,000 por mes
- Incluye fines de semana
- Trabajo híbrido
- Bilingüe
- Servicio al cliente
- Inglés
- Descuento de empleados
Postulación rápida
8d
Bilingual Customer Service Representative
Valce Talent Solutions —Guadalajara, Jal.
- $16,000 a $18,500 por mes
- Tiempo completo
- Bilingüe
- Servicio al cliente
- Mantenimiento
- Seguro dental
- Seguro de la vista
Postulación rápida
Customer Support Representative (Hybrid Position)
Helpware —Villa Universitaria, Jal.
- $16,500 por mes
- Tiempo completo
- Bilingüe
- Servicio al cliente
- Inglés
Postulación rápida
Branch Customer Service Coordinator I
TTI Latin America —Guadalajara, Jal.
- Trabajo híbrido
- Bilingüe
- Microsoft Excel
- Servicio al cliente
- Seguro de vida
14h
Customer Service Representative
Tres R —Tlaquepaque, Jal.
- Tiempo completo
- Bilingüe
- Servicio al cliente
- Inglés
Postulación rápida

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Bilingual Collections & Customer Service Agent
F5 BPO Services —Americana, Jal.
*Flexible 30 hours availability to work 5-hour shifts within the 7:00 am – 6:00 pm time frame, Monday to Saturday (essential).*.
$9,452 por mes
Postulación rápida
Call Center Agent
Mannatech, Inc. —Ladrón de Guevara, Jal.
Bilingual Customer Service Representative (English/Spanish) – Call Center*. Fluent in both *English and Spanish* (spoken and written).
$13,000 a $15,000 por mes
Postulación rápida
8d

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Customer Service Representative - Personal lines

Molina Insurance Group -
Guadalajara, Jal.

Postulación rápida

Información del empleo

Tiempo completo
Desde $20,000 por hora
Hace 8 días

Cualificaciones

Bilingüe
Administración de personal
Plurilingüe
Servicio al cliente
Centro de llamadas
Inglés
Habilidades de comunicación

Descripción completa del empleo

This position is currently remote. However, the person who enters should be prepared to transition to a hybrid or in-office work arrangement within the coming months, based on business needs.

Job Summary

Provides customer service and administrative support for personal insurance clients while maintaining accurate policy records, preparing insurance quotes, and assisting clients throughout the entire policy lifecycle. Supports daily insurance operations by managing client communications, processing applications, coordinating renewals, and ensuring a professional and efficient customer experience.

Job Responsibilities

Prepares accurate personal insurance quotes based on client needs and company guidelines.
Follows up with prospective and existing clients through phone calls, email, text messages, and other communication channels to provide timely assistance and maintain strong customer relationships.
Completes insurance applications accurately while ensuring all required documentation is collected.
Verifies customer information, including coverage details and other policy-related information.
Guides clients throughout the insurance process, from initial inquiries to policy issuance and ongoing service.
Assists clients with policy servicing requests, including payment method updates, billing inquiries, policy changes, and other account maintenance requests.
Provides proactive support during policy renewal periods by contacting clients, reviewing coverage needs, and ensuring policies remain active.
Maintains detailed, accurate, and organized notes regarding customer interactions, policy updates, and follow-up activities within the CRM system.
Responds professionally to customer questions and concerns while delivering exceptional service across all communication channels.
Collaborates with insurance agents and internal team members to ensure timely processing of customer requests.
Demonstrates the highest level of professionalism, confidentiality, and attention to detail when handling sensitive customer information.
Participates in ongoing training, team meetings, and professional development opportunities to continuously improve product knowledge and customer service skills.

Qualifications

One year of experience in Customer Service, Call Center, Insurance, Banking, Financial Services, or a related customer-facing role preferred.
Previous experience handling customer payments, billing inquiries, or account servicing is preferred.
Experience working with CRM systems or insurance management software is considered an asset.
Strong computer skills and the ability to quickly learn new technology platforms.
Bilingual English and Spanish proficiency required.

Job Skills and Abilities

Excellent written communication skills with the ability to create clear, organized, and detailed customer notes.
Strong verbal communication and interpersonal skills with a customer-first mindset.
Highly organized with exceptional attention to detail and accuracy.
Ability to prioritize multiple tasks while maintaining quality and meeting deadlines.
Proactive approach to problem-solving and willingness to go above and beyond to assist customers and teammates.
Comfortable working with multiple software platforms and technology-based systems.
Professional demeanor with strong customer service, confidentiality, and relationship-building skills.
Ability to work independently while collaborating effectively within a team environment.

Job Type

Full-time

Job Type: Full-time

Pay: From $20,000.00 per hour

Work Location: Remote

Postulación rápida

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bilingual call center representative empleos en jalisco

Customer Service Representative - Personal lines

Call Center Agent

Bilingual Customer Service Representative

Customer Support Representative (Hybrid Position)

Branch Customer Service Coordinator I

Customer Service Representative

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