10 publicaciones de empleo destacadas de support specialist en hermosillo, son (¡Están contratando!)

CUSTOMER SERVICE SPECIALIST II
TE Connectivity —Hermosillo, Son.
- Microsoft Excel
- Administración de personal
- Servicio al cliente
Systems Support Specialist
ResultsCX —Hermosillo, Son.
- Informática
- Salesforce
- SQL
TALENT ACQUISITION SPECIALIST III
TE Connectivity —Hermosillo, Son.
- Inglés
- Licenciatura
- Disponible para viajar
Specialist Procurement Management Hermosillo (m/f/d)
Leoni —Hermosillo, Son.
- Microsoft Excel
- Administración de personal
- Análisis de datos
TALENT ACQUISITION SPECIALIST I
TE Connectivity —Hermosillo, Son.
- Inglés
- Licenciatura
- Disponible para viajar
7d
IT Support Specialist
TCA Software Solutions —Hermosillo, Son.
- Azure
- Informática
- SQL
Accounting Specialist
Evolve Exploration Mexico —Hermosillo, Son.
- Tiempo completo
- Inglés
- Microsoft Office
- Licenciatura
Postulación rápida
Specialist Production Planning (m/f/d)
Leoni —Hermosillo, Son.
- ERP systems
Experto de Consultoria de Procesos de IT / SAP FI/CO (m/f/d)
LEONI —Hermosillo, Son.
- Tiempo completo
- Trabajo híbrido
- Inglés
- Microsoft Office
- Licenciatura
Postulación rápida
Accounting Analyst –SAP FI/CO (m/f/d)
Leoni —Hermosillo, Son.
- Inglés
- Microsoft Office
- Licenciatura

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CUSTOMER SERVICE SPECIALIST II

TE Connectivity -
Hermosillo, Son.

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Información del empleo

Cualificaciones

Microsoft Excel
Administración de personal
Servicio al cliente
SAP
Salesforce
Microsoft Office
Licenciatura
Requisitos comerciales
Negociación

Descripción completa del empleo

Ensures that customer issues and concerns are answered efficiently and effectively.

What your background should look like

Bachelor’s degree

Strong analytical skills
Knowledge in management and functions of customer portals
Optimal management of interpersonal relationships
Computer systems (SAP, Microsoft Office and Salesforce)
Excel (high efficiency desired)
Decision making and negotiation skills
Effective communication (Verbal and written)
Problem solving
Sense of urgency and time management
Able to provide solutions to medium complexity
Team player and ability to train others
Flexibility to adapt to changing priorities and business conditions
Ability to work independently

Tasks and Responsibilities:

Liaison between customer and TE.
Responds to customer inquiries in timely manner (RMA, delivery status, tracking information, billings, credit status), resolves shipping or invoicing problems, supports liability determination, with the support of cross functional teams.
Maintains close communication with sales, planning and supply chain teams.
Daily external and internal communication with your counterparts, on the ongoing inquiries.
Managing order portfolio and coordinating with internal stakeholders.
Support the execution of improvement actions based on customer feedback and business requirements.
Demonstrates proactiveness and TE values (Accountability, Teamwork, Innovation, Inclusion and Integrity).
Follows standard work and company’s objectives to assure ECE.
Assists in relevant management roles, to demonstrate leadership as it applies to their responsibilities within the integrated supply chain.
Ensures timely follow up for customers.
Reviews and tracks past due orders.
Follow up on actions to achieve KPIs
Review, follow up and manages customers portals (daily)
Channels customers complaints, requests and claims.
Receives and process transactions by phone, SAP and email from customers.
Investigates and solves customers complaints.
Follow up and ensures shipments on requested dates.
Attend critical meeting with customer and update meeting files.
Works with Engineering and launching team for new products for customers.
Works with Finance to go over A/R and aligns information for disputes or write offs.
Works with Sales and Finance to go over freight chargebacks for disputes or write offs.

Competencies

Values: Integrity, Accountability, Inclusion, Innovation, Teamwork

Job Locations:

BLVD INDUSTRIAL NORTE #23 Y BLVD SOLIDARIDAD
HERMOSILLO SONORA, Sonora 83118
Mexico

Posting City: #

Job Country: Mexico

Travel Required: Less than 10%

Requisition ID: 152114

Workplace Type: Remote

External Careers Page: Customer Service

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support specialist empleos en hermosillo, son

CUSTOMER SERVICE SPECIALIST II

Systems Support Specialist

TALENT ACQUISITION SPECIALIST III

Specialist Procurement Management Hermosillo (m/f/d)

TALENT ACQUISITION SPECIALIST I

IT Support Specialist

Accounting Specialist

Specialist Production Planning (m/f/d)

Experto de Consultoria de Procesos de IT / SAP FI/CO (m/f/d)

Accounting Analyst –SAP FI/CO (m/f/d)

Quiero recibir la alerta de empleo más reciente para support specialist en hermosillo, son

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