13 publicaciones de empleo destacadas de customer experience specialist en guanajuato (¡Están contratando!)

Air Logistics Customer Care Specialist- Leon Guanajuato
Kuehne+Nagel —León, Gto.
- Servicio al cliente
- Inglés
- Licenciatura
Advanced Quality Planning Specialist
Marquardt —Irapuato, Gto.
Technical Proposal Specialist
Siemens Energy —Guanajuato, Gto.
- Tiempo completo
- CRM software
- Experiencia en ventas
- Salesforce
Documentation Specialist
HARTING México S.A. de C.V. —Silao, Gto.
- Inglés
- Experiencia en manufactura
Postulación rápida
Integrated Management Systems Specialist
SKE1707269C5 —Castro del Río (Parque Tecnoindustrial), Gto.
- $38,000 a $43,000 por mes
- Tiempo completo
- Oracle
- ERP systems
- Inglés
- Estacionamiento gratuito
- Seguro de gastos médicos
Postulación rápida
5d
Specialist IT Infrastructure
Röchling SE & Co. KG —Silao, Gto.
- Tiempo completo
- Administración de personal
- Ingeniería
- Inglés
Sr Technical Product Manager Specialist
HERE Technologies —León, Gto.
- Tiempo completo
- Administración de personal
- Inglés
- Licenciatura
HR Location Specialist
Aumovio —Silao, Gto.
- Tiempo completo
- Administración de personal
- Licenciatura
Postulación rápida
6d
Quality Data Science and Optimization Specialist
Bayer —Villagrán, Gto.
- Tiempo completo
- Administración de personal
- Doctorado
- Informática
9d
Project Engineer
Mubea —Celaya, Gto.
- Inglés
- Licenciatura
- Habilidades de organización
13d
PRODUCTION SUPERVISOR II (M/W/D)
Hella —Irapuato, Gto.
Key Leader VM Specialist | ALTACIA
Lululemon —León, Gto.
- Incluye fines de semana
- Administración de personal
- Experiencia en ventas
- Bachillerato
Community Specialist | ALTACIA
Lululemon —León, Gto.
- Incluye fines de semana
- Servicio al cliente
- Bachillerato
- Disponible para viajar
8d

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Air Logistics Customer Care Specialist- Leon Guanajuato
Kuehne+Nagel —León, Gto.
Contribute to process improvements that enhance customer experience and operational efficiency. A customer‑facing role with real impact on service quality and…

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Air Logistics Customer Care Specialist- Leon Guanajuato

Kuehne+Nagel -
León, Gto.

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Información del empleo

Cualificaciones

Servicio al cliente
Experiencia en logística
Inglés
Licenciatura
Negocios
Cadena de suministro

Descripción completa del empleo

It's more than a job

When you work in Freight Logistics and Operations at Kuehne+Nagel, you play a key role in optimising processes and ensuring that inventory and shipments move efficiently. But that is not all. Your work also helps ensure that vital medicines reach patients on time and supports other essential deliveries, from wind turbines to semiconductors. At Kuehne+Nagel, our contribution counts in more ways than we imagine.

‎

In this role, you will be the main point of contact for customers within Air Logistics, ensuring a seamless, proactive, and high‑quality experience across every shipment. You will take ownership of customer relationships, coordinate closely with operational and finance teams, and play a key role in retaining customers while supporting sustainable growth and profitability.

This position combines customer engagement, shipment coordination, problem‑solving, and commercial awareness to deliver service excellence in a fast‑paced global logistics environment.

How you create impact

Act as the primary contact for customers, building strong, trust‑based relationships.Take ownership of customer shipments from booking through delivery, ensuring smooth execution.
Provide proactive and clear communication on shipment progress, changes, or potential disruptions.
Support the onboarding of new customers and shipments, ensuring clear alignment on processes and service expectations.
Coordinate closely with operational, finance, and sales teams to resolve issues and deliver customer commitments.
Handle spot pricing requests and support competitive, timely responses aligned with customer needs.
Identify opportunities to offer additional logistics solutions that add value to customers.
Manage customer feedback, service issues, and claims professionally and efficiently.
Analyze shipment activity and customer behavior to support retention, profitability, and continuous improvement.
Contribute to process improvements that enhance customer experience and operational efficiency.

What we would like you to bring

Bachelor’s degree in Logistics, International Business, Supply Chain, Business Administration, or a related field.
2–5 years of experience in Customer Care, Customer Service, Operations, or Air Logistics.
Strong customer‑centric mindset with excellent communication skills.
Ability to manage multiple shipments and priorities in a fast‑paced environment.
Strong problem‑solving skills and a proactive, solution‑oriented attitude.
Good commercial awareness and understanding of logistics services.
Ability to collaborate cross‑functionally with multiple internal teams.
Strong attention to detail and organizational skills.
Languages: Local language (fluent) and English (intermediate or higher).

What's in it for you

A customer‑facing role with real impact on service quality and customer loyalty.
Exposure to global air logistics operations and international customers.
Collaboration with cross‑functional teams in a dynamic environment.
Opportunities for professional growth and continuous learning.

Who we are

Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.

As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.

We kindly advise that placement agencies refrain from submitting unsolicited profiles. Any submissions of candidates without prior signed agreement will be considered our property and no fees will be paid.

Contact

Kuehne+Nagel Recruitment Team

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customer experience specialist empleos en guanajuato

Air Logistics Customer Care Specialist- Leon Guanajuato

Advanced Quality Planning Specialist

Technical Proposal Specialist

Documentation Specialist

Integrated Management Systems Specialist

Specialist IT Infrastructure

Sr Technical Product Manager Specialist

HR Location Specialist

Quality Data Science and Optimization Specialist

Project Engineer

PRODUCTION SUPERVISOR II (M/W/D)

Key Leader VM Specialist | ALTACIA

Community Specialist | ALTACIA

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