POSITION SUMMARY
Omron is looking for an energetic and focused Pricing Specialist in Guadalajara, Mexico, to execute tasks associated with maintaining and optimizing data necessary to support sales and distribution special pricing programs. The responsibilities and tasks will support Omron's sales initiatives across the Americas while directly reporting to the Special Pricing Supervisor.
RESPONSIBILITIES:
- Responsible for administering the Special Price Request program offered to Omron customers and distributors. Some approval levels are within Pricing Specialist authority level; others require management review.
- Support Omron sales personnel and other stakeholders in matters related to pricing generally
- Perform sales data and integrity analysis using such tools as Salesforce, JDE, Excel, and Power BI.
- Conform to Special Pricing Approval Policies – focus on accuracy and timeliness.
- Provide analysis and operational support for complex national pricing agreements (NPAs).
- Provide a commitment to excellent internal & external customer service.
- Represent Omron in a professional, ethical, and socially responsible manner.
- Represents the Omron Guiding Principles through personal and business interactions with employees, customers, distributors, and colleagues.
- Provide training to external or internal customers, as needed
- Recommend policy or process improvements that support excellent customer service and impact quality and performance standards.
- Data entry in various platforms.
- Maintain performance and quality standards based on established department metrics including turn-around times.
- Work on or lead special projects as assigned
EDUCATION, EXPERIENCE AND CERTIFCATIONS:
- Education: Associate's degree or equivalent, Bachelor's degree preferred
- Experience: Minimum of two (2) years of experience in supporting sales, distributor and accounting functions.
Direct customer interaction (B2B preferred).
KNOWLEDGE, SKILLS AND ABILITIES -
- Technical Abilities: Advanced knowledge of and experience with Office (Outlook, Teams, Word and Excel (VLOOKUP, pivot tables, advanced filtering) required. Experience with JD Edwards, Salesforce and Power BI preferred. Working knowledge of case management platforms preferred (ie. Freshdesk, Oracle Cloud).
- Skills and Abilities: Excellent verbal and written English and Spanish required (min B2 written and spoken, higher preferred) French is an asset). Strong interpersonal, listening, questioning and communication skills (written and spoken). Ability to multi-task and effectively work cross-functionally in a fast paced environment. Demonstrate self-discipline, ownership, complex problem solving, time management and collaborate virtually. Energetic, analytical, methodical, focused and a highly motivated self-starter. Strong relationship builder and a personal desire to win. Team player, but able to work independently as required.
- Knowledge: Basic Omron product knowledge a plus. knowledge of Omron upstream and downstream processes
Success Profile:
- Customer Orientation – Placing a high priority on the internal or external customer's perspective when making decisions and taking action; implementing service practices that meet the customers' and own organization's needs.
- Work Standards – Setting high standards of performance for self and others; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence rather than having standards imposed.
- Innovation – Creating novel solutions with measurable value for existing and potential customers (internal or external); experimenting with new ways to solve work problems and seize opportunities that result in unique and differentiated solutions.
- Valuing Differences – Working effectively with individuals of diverse cultures, interpersonal styles, abilities, motivations, or backgrounds; seeks out and uses unique abilities, insights, and ideas from diverse individuals.
- Continuous Learning – Actively identifying new areas for learning; regularly creating and taking advantage of learning opportunities; using newly gained knowledge and skill on the job and learning through their application.
- Adaptability – Maintaining effectiveness when experiencing major changes in work responsibilities or environment (e.g., people, processes, structure, or culture); adjusting effectively to change by exploring the benefits, trying new approaches, and collaborating with others to make the change successful.
- Decision Making - Identifying and understanding problems and opportunities by gathering, analyzing, and interpreting quantitative and qualitative information; choosing the best course of action by establishing clear decision criteria, generating and evaluating alternatives, and making timely decisions; taking action that is consistent with available facts and constraints and optimizing probable consequences.
- Business Acumen - Using one's knowledge of economic, financial, market, and industry trends to understand and improve individual, work group, and/or organizational results, using one's understanding of major business functions, industry trends, and own organization's position to contribute to effective business strategies and/or tactics.
- Influencing - Using effective involvement and persuasion strategies to gain acceptance of ideas and commitment to actions that support specific work outcomes.
- Earning Trust - Gaining others' confidence by acting with integrity and following through on commitments while disclosing own positions; treating others and their ideas with respect and supporting them in the face of challenges.
- Communication - Conveying information and ideas clearly and concisely to individuals or groups in an engaging manner that helps them understand and retain the message, listening actively to others
QUALIFICATION REQUIREMENTS - The requirements listed below are representative of the physical and environmental factors the jobholder will encounter. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.
Physical Requirements: Constant sitting and/or standing (desks have height adjustment feature) and use of computer
Environmental Factors: Normal office environment
Travel Requirements: Minimal
Conclusion – This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. But, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position.
Live the OMRON experience and shape the future with US!
"Omron is an Equal Opportunity Employer. We provide equal employment opportunities to all employees and job applicants regardless of their race, religion, gender, age, disability, social status, ethnic origin, immigration status, opinions, sexual preferences, marital status, pregnancy, or any other factor that goes against human dignity, in accordance with the Mexican Federal Labor Law.
In addition to complying with the requirements of the Mexican Federal Labor Law, we adhere to applicable state and local laws governing non-discrimination. Omron is committed to not discriminating against any individual, whether within its facilities or in any other location where employees perform their duties, including remote work and other employment-related situations. This policy applies to all terms and conditions of employment, including recruitment, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training."
