20 publicaciones de empleo destacadas de e learning en guadalajara, jal (¡Están contratando!)

Learning and Development Officer
Helpware —Guadalajara, Jal.
- $22,000 por mes
- Tiempo completo
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Postulación rápida
Associate Global Quality Documentation
Ingredion Incorporated —Guadalajara, Jal.
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Descuento de empleados
Postulación rápida
Coordinador de Capacitación
BradesCard México —Tlaquepaque, Jal.
- Trabajo híbrido
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Office
- Seguro dental
- Oportunidades de crecimiento
Postulación rápida
Coordinador de Capacitación
Carlos Nafarrate SA de CV —Ladrón de Guevara, Jal.
- $9,823.29 a $22,946.45 por mes
- Tiempo completo
- Educación
- Licenciatura
- Psicología
- Descuentos y precios preferenciales
Postulación rápida
5d
International Customer Support Specialist
Ingredion Incorporated (Corporate) —Guadalajara, Jal.
- Administración de personal
- Salesforce
- Licenciatura
- Descuento de empleados
Postulación rápida
Specialist, Learning Services
Ingredion Global Business Services, S.A. de C.V. —Guadalajara, Jal.
- Servicio al cliente
- Inglés
- Licenciatura
Postulación rápida
Learning Manager, MXCF Learning
Servicios Comerciales Amazon Mexico S. de R.L. de C.V. —Guadalajara, Jal.
- Tiempo completo
- Microsoft Excel
- Administración de personal
- Inglés
Key Leader | MIDTOWN
Lululemon —Guadalajara, Jal.
- Incluye fines de semana
- Administración de personal
- Experiencia en ventas
- Bachillerato
Sr. Lean Coach
Jabil Circuit —Guadalajara, Jal.
- Tiempo completo
- Experiencia en manufactura
- Liderazgo
- Habilidades de comunicación
Jr. Customer Support Specialist (Level 1) - Guadalajara, MX
TeamViewer Germany GmbH —Guadalajara, Jal.
- Inglés
- Microsoft Office
- Bachillerato
- Seguro de vida
Postulación rápida
Ground Domestic Specialist II
CEVALogistics —Guadalajara, Jal.
- Tiempo completo
- Ingeniería
- Inglés
- Licenciatura
Analista de Recursos Humanos
Misioneros de Guadalupe —Tlaquepaque, Jal.
- $12,500 por mes
- Tiempo completo
- Microsoft Excel
- Microsoft Office
- Licenciatura
- Seguro de vida
Postulación rápida
Trade Show Specialist
Sims Limited —Guadalajara, Jal.
- $25,000 a $30,000 por mes
- Microsoft Powerpoint
- Bilingüe
- Microsoft Word
- Seguro de vida
Postulación rápida
Accounts Payable Analyst - Brazil
Ingredion Incorporated —Guadalajara, Jal.
- Microsoft Excel
- ERP systems
- Inglés
- Descuento de empleados
Postulación rápida
Senior Graphic Designer (Creative Services)
Jabil Circuit —Guadalajara, Jal.
- Tiempo completo
- Microsoft Powerpoint
- Administración de personal
- Inglés
4d
Procurement Execution Analyst - LATAM
Ingredion Incorporated —Guadalajara, Jal.
- Microsoft Excel
- Servicio al cliente
- ERP systems
- Descuento de empleados
Postulación rápida
Ingeniero/a de Inteligencia Artificial y Machine Learning
Capital Empresarial Horizonte —Guadalajara, Jal.
- $60,000 a $85,000 por mes
- Tiempo completo
- Inglés
- Recursos humanos
- Experiencia en manufactura
Postulación rápida
Programa de practicantes en contabilidad y finanzas
Genpact India Private Limited —Zapopan, Jal.
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Office
Postulación rápida
Ejecutivo De Ventas
Luca Learning —Zapopan, Jal.
- $25,000 a $30,000 por mes
- Experiencia en ventas
- Trabajo al aire libre
- Negociación
Postulación rápida
14d
Associate-Material Handler
Sims Limited —Zapopan, Jal.
- $13,700 a $14,250 por mes
- Experiencia en control de inventarios
- Inglés
- Matemáticas
- Seguro de vida
Postulación rápida
1d

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Learning and Development Officer

Helpware -
Guadalajara, Jal.

Postulación rápida

Información del empleo

Tiempo completo
$22,000 por mes

Cualificaciones

Microsoft Powerpoint
Microsoft Word
Microsoft Excel
Administración de personal
Adobe Captivate
Microsoft Office
Educación
Licenciatura
Capacitación
Atención al cliente
Recursos humanos
Requisitos comerciales
Negocios

Descripción completa del empleo

About Us

Helpware is a technology-driven company with offices in the USA, Ukraine, Mexico, and the Philippines that provides Customer Experience and Operational Support for modern companies. Our team of professionals is driven by the purpose of delivering best-in-class, value-adding services to our partners through empowered teams, innovative solutions, and advanced technologies.

Position Overview

The Learning & Development (L&D) Officer is responsible for designing, delivering, and continuously improving learning solutions that prepare employees for success and support operational excellence. This role partners closely with Operations, Quality, and other business stakeholders to ensure training programs are aligned with business objectives, client requirements, and performance metrics.

The L&D Officer facilitates engaging learning experiences, evaluates learner performance, identifies development opportunities, and recommends training solutions that improve employee capability and overall business results.

Primary Responsibilities

Training Delivery

Facilitate instructor-led, virtual, and blended learning programs for new hires, cross-training, upskilling, and refresher sessions.
Deliver engaging, learner-centered training that promotes knowledge retention and job readiness.
Foster a positive, inclusive, and compliant learning environment while maintaining classroom standards and attendance expectations.
Conduct learner assessments, knowledge checks, and certification activities to validate learning outcomes.

Learning Design & Development

Develop, update, and maintain lesson plans, facilitator guides, participant materials, job aids, and other learning resources.
Ensure all training content reflects current client processes, policies, systems, and business requirements.
Recommend improvements to curriculum and instructional materials based on learner feedback, operational changes, and performance trends.
Stay current on adult learning principles, instructional methodologies, and emerging learning technologies.

Performance & Coaching

Monitor trainee progress and provide timely coaching, feedback, and developmental support throughout the learning journey.
Evaluate learner performance using assessments, observations, and performance metrics to determine readiness for production.
Complete required training documentation, reports, certifications, and transition sign-offs.
Collaborate with Operations and Quality teams to identify performance gaps and implement targeted learning interventions.

Business Partnership

Partner with Operations, Quality Assurance, and client stakeholders to ensure training initiatives support operational goals and KPI achievement.
Participate in process updates, launch readiness activities, and change management initiatives affecting training delivery.
Analyze training effectiveness and recommend continuous improvement initiatives to enhance learner performance and business outcomes.
Support departmental projects and organizational initiatives as assigned.

Qualifications

Minimum of 2 years of experience in Learning & Development, Training, Facilitation, or Customer Service within a BPO or customer support environment.
Experience facilitating instructor-led and virtual training programs.
Knowledge of adult learning principles, instructional design, and learning evaluation methodologies.
Experience using Learning Management Systems (LMS).
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
Excellent presentation, facilitation, verbal, and written communication skills.
Strong coaching, interpersonal, and stakeholder management abilities.
Excellent analytical, organizational, and problem-solving skills.
Ability to manage multiple priorities while working independently in a fast-paced environment.
Flexible and adaptable to changing business needs and schedules.
INTERNAL APPLICANTS: Must have 6 months of tenure with Helpware

Preferred Qualifications

Bachelor's degree in Education, Human Resources, Business, Psychology, or a related field.
Certifications in Learning & Development, Training, Instructional Design, Facilitation, or Adult Learning.
Experience developing e-learning content using authoring tools such as Articulate 360, Captivate, or similar platforms.
Experience supporting multiple client accounts or programs in a BPO environment.

This version reflects a dedicated L&D Officer role rather than a hybrid QA/L&D position, while emphasizing facilitation, curriculum management, coaching, performance improvement, stakeholder partnership, and continuous learning—all responsibilities typically expected of an L&D professional.

Postulación rápida

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e learning empleos en guadalajara, jal

Learning and Development Officer

Associate Global Quality Documentation

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Jr. Customer Support Specialist (Level 1) - Guadalajara, MX

Ground Domestic Specialist II

Analista de Recursos Humanos

Trade Show Specialist

Accounts Payable Analyst - Brazil

Senior Graphic Designer (Creative Services)

Procurement Execution Analyst - LATAM

Ingeniero/a de Inteligencia Artificial y Machine Learning

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Ejecutivo De Ventas

Associate-Material Handler

Quiero recibir la alerta de empleo más reciente para e learning en guadalajara, jal

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Position Overview

Primary Responsibilities

Training Delivery

Learning Design & Development

Performance & Coaching

Business Partnership

Qualifications

Preferred Qualifications

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