4 publicaciones de empleo destacadas de bilingual customer service associate en guadalajara, jal (¡Están contratando!)

Bilingual Administrative & Customer Service Assistant — Operations Support (English & Spanish)
Jet Rescue Air Ambulance —Guadalajara, Jal.
- Desde $20,000 por mes
- Incluye fines de semana
- Bilingüe
- Servicio al cliente
- Inglés
Postulación rápida
Customer Care Representative III
Insulet Corporation —Guadalajara, Jal.
- Tiempo completo
- Bilingüe
- Administración de personal
- Servicio al cliente
3d
Order Management Specialist Mexico
RealTruck —Guadalajara, Jal.
- Microsoft Powerpoint
- Bilingüe
- Microsoft Word
- Seguro dental
- Permiso de maternidad y paternidad
Postulación rápida
Technical Support Agent
NTT Ltd —Guadalajara, Jal.
- Incluye fines de semana
- Bilingüe
- Servicio al cliente
- Inglés
4d

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Bilingual Administrative & Customer Service Assistant — Operations Support (English & Spanish)

Jet Rescue Air Ambulance -
Guadalajara, Jal.

Postulación rápida

Información del empleo

Tiempo completo
Desde $20,000 por mes

Cualificaciones

Bilingüe
Plurilingüe
Servicio al cliente
Inglés

Descripción completa del empleo

Jet Rescue Air Ambulance is hiring Bilingual Administrative & Customer Service Assistants to support our Operations team. This is a fully remote, desk-based role for professionals who live in the Guadalajara metropolitan area. You'll provide the administrative and customer-service support that keeps our time-sensitive air ambulance missions running — the paperwork, documentation, records, and day-to-day communication behind each case. Detail-driven, communication-heavy, and genuinely meaningful work.

Please read this posting carefully before applying. This role has firm, non-negotiable requirements, and we only move forward with applicants who meet all of them:

This will be your only job — no other job, side business, freelance work, or school/coursework of any kind.
You live in the Guadalajara metropolitan area and can work from there long-term.
You're available, flexible, and responsive — you have a shift, but this is a 24/7/365 operation, and you respond promptly whenever the team needs you (see below).
You supply your own equipment (see "What You Need").
You apply in English and attach your résumé/CV in English — we review English résumés only.
You check and reply promptly to messages here on Indeed — we move quickly, and applicants who don't respond will not be considered.

What You'll Do

This is an office/administrative role — not field, logistics, or production work. Day to day, you'll:

Handle the paperwork and documentation behind every mission — accurately, completely, and on time.
Communicate professionally in English and Spanish across WhatsApp, email, and phone calls with patients, families, hospitals, and partners.
Prepare, review, and maintain records, forms, and trip documentation.
Provide attentive customer service and administrative support throughout each case.
Follow instructions precisely and respond quickly to urgent requests — small details matter, and accuracy is everything.

What You Need

Fully bilingual in English and Spanish — spoken and written, at a professional level.
A résumé/CV submitted in English — applications without one will not be reviewed.
Live in the Guadalajara metropolitan area.
Associate's degree or higher.
Professional experience in secretarial, clerical, administrative, or customer-service work.
Strong computer skills, excellent listening and reading comprehension, and a professional, detail-focused approach.
Your own setup: a reliable computer, high-speed internet, a cell phone with a mobile-data backup, and a quiet home workspace with a working camera and microphone.

The Commitment

This is your only job — no other job, side business, freelance work, or school of any kind.
You're given a shift — but this industry runs 24/7/365, and it takes availability, flexibility, and prompt response to support the team whenever you're called upon, including days, nights, weekends, and holidays. When a mission is in motion, you see it through to the end.

Apply in English — attach your résumé in English. We review English résumés only.

Job Types: Full-time, Permanent

Pay: From $20,000.00 per month

Application Question(s):

Are you currently enrolled in, or actively taking, any school, degree, diploma, or other course?
Will this be your only job, with no other job, business, or freelance work of any kind?
This role requires complete availability — you are given a shift, but you must be flexible and ready to respond whenever the team needs you, including nights, weekends, and holidays. Can you fully commit to this?
Are there any days, times, or recurring commitments that would limit your availability?

Education:

Associate (Required)

Experience:

secretarial, administrative, customer service: 3 years (Required)

Language:

read, write English at a C2 or higher level (Required)

Location:

Guadalajara, Jal. (Required)

Work Location: Remote

Postulación rápida

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bilingual customer service associate empleos en guadalajara, jal

Bilingual Administrative & Customer Service Assistant — Operations Support (English & Spanish)

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