3 publicaciones de empleo destacadas de bilingual call center representative en guadalajara, jal (¡Están contratando!)

Branch Customer Service Coordinator I
TTI Latin America —Guadalajara, Jal.
- Trabajo híbrido
- Bilingüe
- Microsoft Excel
- Servicio al cliente
- Seguro de vida
11d
Customer Care Representative III
Insulet Corporation —Guadalajara, Jal.
- Tiempo completo
- Bilingüe
- Administración de personal
- Servicio al cliente
5d
Sales Representative
Molina Insurance Group —Americana, Jal.
- Desde $17,000 por mes
- Tiempo completo
- Bilingüe
- Experiencia en ventas
- Inglés
Postulación rápida

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Customer Care Representative III
Insulet Corporation —Guadalajara, Jal.
Minimum 1-3 years of call center, reimbursement, healthcare related customer service experience and pharmacy technician license/experience is required.
5d

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Branch Customer Service Coordinator I

TTI Latin America
Guadalajara, Jal.

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Información del empleo

Hace 11 días

Beneficios

Seguro de vida

Cualificaciones

Bilingüe
Microsoft Excel
Plurilingüe
Servicio al cliente
Inglés
Microsoft Office
Bachillerato
Atención al cliente

Descripción completa del empleo

TTI, Inc., is in search of a Customer Service Coordinator I for our Global Resource Center located in Guadalajara, Mexico. This role provides support to various internal stakeholders based on established activities. This role will directly support our Misc branch team. Bilingual in Spanish & English is required.

What our Customer Service Coordinator do:

Verify and expedite customer orders to ensure accuracy and secure on-time delivery by coordinating the special request with the Branch Coordination group.
Provide information to the customer regarding order status by answering inquiries by phone and email by looking up the inquiries in the sales database.
Coordinate issue resolution by working with the Sales Representative and the Customer to ensure a smooth sale to shipping process.
Collaborates and develop an effective and efficient remote work communication with the Branch.
Participate in all required Branch meetings or discussions through live chat, team’s weekly video, or phone calls in case of an emergency.
Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every caller.
Assist with the processing of customer quotes by performing stock checks and obtaining delivery information by utilizing the computer supplier access.
Process order confirmation files by reviewing data.
Provide support to the Sales Representatives by returning phone calls to customers, sending samples and sales literature to customers and researching and preparing customer return authorizations and replacement orders.

What we look for:

High school diploma with 2 years experience in customer support or similar role; experience in Electronic industry is ideal.
Bilingual English/Spanish proficiency is required with excellent verbal and written communication skills in English & Spanish.
Ability to use the computer system proficiently.
Knowledge of, or the ability to learn company product lines, services, policies, and procedures.
Must have good telephone etiquette and ability to write routine business correspondence.
Ability to type 40 words per minute.
Knowledge of all Microsoft Office applications at the beginning level, including Excel.
Ability to add, subtract, multiply, and divide units of measure.
Able to compute rate, ratios, and percentages.

What we offer our team members:

13% Savings Fund.
30 days Christmas bonus.
Food Vouchers $2,500 MXN monthly.
12 vacation days after the first year.
40% of vacation prime.
Major Medical Insurance coverage for employee and dependents.
Life Insurance coverage for employee.
Hybrid work model.
Ongoing training throughout your employment with opportunities to participate in professional and personal development programs.
Great culture and opportunities for growth and advancement.

Want to learn more? Visit us at Working at TTI, Inc. (https://youtu.be/i1H4FJB1YIg)

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bilingual call center representative empleos en guadalajara, jal

Branch Customer Service Coordinator I

Customer Care Representative III

Sales Representative

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