Outbound SDR (Virtual Assistant) – LATAM (Full-Time)
Cold & Warm Calling | Appointment Setting | GoHighLevel CRM
Mon–Fri | 8:00 AM–5:00 PM CST $8–$12 USD/hour (based on experience) + performance bonus
Remote | LATAM Only (Outside USA)
About Us
DNC Facility Services is a proven, 2nd generation, family-owned commercial janitorial company serving Texas & Louisiana. We’re growing fast and building a real sales system — and we’re hiring a high-performing outbound SDR VA to help generate qualified sales opportunities.
For over 40 years, DNC has built a reputation as a trusted provider of janitorial and specialty cleaning services. With over 150 team members, deep community roots, and a commitment to excellence, we’re ready to scale—and we need the right person to help us get there.
The Opportunity You’re Taking On
This role is a major opportunity because you’re not stepping into a “small task job” — you’re stepping into a growth engine position inside a company that is actively scaling. This is a long-term role for someone who enjoys outbound activity, strong communication, and measurable performance.
What You’ll Be Doing (Day-to-Day)
✅ Make outbound cold and warm calls to commercial prospects
✅ Follow a script + objection handling framework (we provide it)
✅ Qualify leads and book appointments for our sales team
✅ Update all call outcomes + notes inside GoHighLevel (GHL)
✅ Follow up consistently through calls, SMS, and email when needed
✅ Help keep the pipeline organized and moving forward
Who This Role Is Perfect For
You’re a confident, fluent-English professional in LATAM with 2+ years of outbound calling or SDR experience. You’re comfortable hearing “no,” staying consistent, and pushing conversations forward. You’re organized, coachable, and know how to work inside a CRM while supporting the full sales + customer service journey from first call to booked appointment.
✅ Must-Haves (Non-Negotiables)
To apply, you must have:
Fluent English (spoken + written)
Live in North or South America (outside the U.S.)
2+ years of outbound SDR / cold calling / appointment setting experience
Comfortable making 75–100+ calls/day
Experience using a CRM daily (GoHighLevel preferred)
Available Mon–Fri, 8am–5pm CST
Reliable internet, headset, and quiet workspace
- Bonus Points (Highly Preferred)
Stand out fast if you also have:
GoHighLevel pipeline + workflow experience
Commercial B2B calling experience (schools, offices, property managers, healthcare)
ZoomInfo or Apollo experience (or similar lead list tools)
Strong objection handling skills (not script-reading)
Experience setting appointments that actually show up
KPI mindset (you like tracking results)
Performance Expectations (KPIs)You will be measured on activity + outcomes:
75–100 dials/day,
8–15 conversations/day,
3–5 qualified appointments/week,
100% accurate CRM updates
Pay & Growth Opportunity
Hourly Pay: $8–$12 USD/hour (based on experience)
Performance Bonus: Available for hitting appointment and quality targets
Long-Term Opportunity: This role can grow into:
Senior SDR
SDR Team Lead
Sales Support Manager (future)
If you want to be part of a company building something real — this is it.
How To Apply (Important)
To be considered for the Virtual Outbound Sales Development Representative position, you must complete the full application process on our Careers page. This includes:
Filling out the online application form on our Careers page here: dncfacilityservices.com/careers/ (copy & paste into your browser)
[Select the position Outbound SDR and fill out the application to be considered for this role]
The following assessments are required and must be completed within 24 hours of receiving. These will be sent separately.
Completing the AcuMax Index assessment (within 24 hours of receiving)
Completing the Acumen assessment (within 24 hours of receiving)
Optional but preferred
A 60-90 second Loom video introducing yourself and explaining why you are the right candidate for this position. Send to [email protected]
✅ Only Applicants who follow instructions will be considered.
Start Date
We are hiring immediately. Top candidates will be contacted within 48 hours.
We look forward to reviewing your application and connecting soon!
