20 publicaciones de empleo destacadas de senior customer support representative en ciudad de méxico (¡Están contratando!)

Bilingual Senior Supply Chain & Customer Care Manager, Americas Region
Mozarc Medical —Ciudad de México, CDMX
- Bilingüe
- Microsoft Word
- Microsoft Excel
- Seguro de la vista
Postulación rápida
Customer Care Representative III / Customer Service Representative III | CDMX
Boston Scientific —Ciudad de México, CDMX
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
People Shared Services Representative, II
Zebra Technologies —Ciudad de México, CDMX
- Tiempo completo
- Oracle
- SharePoint
Senior Associate, Digital Renewal Sales Representative
Autodesk —Ciudad de México, CDMX
- Tiempo completo
- Administración de personal
- Experiencia en ventas
- Licenciatura
Senior Talent Acquisition Consultant
SiteMinder —Ciudad de México, CDMX
- Tiempo completo
- Trabajo híbrido
- Inglés
Senior HR Generalist, Geo: Mexico
Microsoft —Ciudad de México
- Tiempo completo
- Administración de personal
- Inglés
- Licenciatura
4d
Manager Assistant
Bain & Co. —Ciudad de México, CDMX
- Tiempo completo
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Postulación rápida
9d
Business Development Representative
Genesys —Ciudad de México, CDMX
- Tiempo completo
- Experiencia en ventas
- Salesforce
- Inglés
Senior Manager, Customer Engagement and Sales Strategy
EVO Payments Mexico, S. de R.L. de C.V. —Cuajimalpa, CDMX
- Experiencia en ventas
- Salesforce
- Liderazgo
Postulación rápida
Finance Manager México
Clariant —Ciudad de México, CDMX
- $1,612,500 a $2,150,000 por año
- Administración de personal
- Inglés
- Maestría
- Descuento de gimnasio
- Seguro de vida
Senior Real Estate Manager, Head of MEX, Global Realty
Servicios Comerciales Amazon Mexico S. de R.L. de C.V. —Ciudad de México, CDMX
- Tiempo completo
- Bilingüe
- Administración de personal
- Inglés
- Seguro dental
- Vacaciones adicionales o permisos con goce de sueldo
Director Human Resources LATAM
CHEP —Ciudad de México, CDMX
- Tiempo completo
- Trabajo híbrido
- Inglés
- Recursos humanos
- Capacitación
11d
Senior Credit, Collections and Cash Applications (CCCA) Analyst
Brown-Forman —Ciudad de México, CDMX
- Microsoft Excel
- Administración de personal
- ERP systems
5d
Customs Compliance Specialist, Senior
Buckland —Ciudad de México, CDMX
- Microsoft Word
- Microsoft Excel
- Microsoft Access
Postulación rápida
Senior Manager / Practice Lead Adobe Experience Cloud or Salesforce
Accenture —Ciudad de México, CDMX
- Tiempo completo
- Administración de personal
- Salesforce
- Apertura de nuevos negocios
4d
Manager, Accounts Receivable & Collections
Infoblox —Ciudad de México, CDMX
- Tiempo completo
- Microsoft Excel
- Oracle
- Administración de personal
- Vacaciones adicionales o permisos con goce de sueldo
HR Director Manufacturing LAM, NAM and Country HR Lead
BIC —Ciudad de México, CDMX
- Administración de personal
- Mejora continua
- Recursos humanos
6d
Service Delivery Manager
DXC Technology —Ciudad de México, CDMX
- Bilingüe
- Azure
- Administración de personal
3d
Sales Development Representative (Outbound)
Hire Overseas —Ciudad de México, CDMX
- Home Office (Desde casa)
- Experiencia en ventas
- Salesforce
- Inglés
- Vacaciones adicionales o permisos con goce de sueldo
Postulación rápida
Sales Development Representative (Outbound SDR)
Adaptive Teams —Ciudad de México, CDMX
- Home Office (Desde casa)
- Experiencia en ventas
- Salesforce
- Inglés

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Bilingual Senior Supply Chain & Customer Care Manager, Americas Region

Mozarc Medical -
Ciudad de México, CDMX

Postulación rápida

Información del empleo

Beneficios

Seguro de la vista

Cualificaciones

Bilingüe
Microsoft Word
Six Sigma Black Belt
Microsoft Excel
Microsoft Access
Administración de personal
Plurilingüe
Servicio al cliente
Cadena de suministro
ERP systems
Inglés
Microsoft Office
Maestría
Licenciatura
Planeación de producción
SAP ERP
Liderazgo
Habilidades de comunicación

Descripción completa del empleo

About Mozarc Medical

At Mozarc Medical, our vision is to reimagine the future of holistic kidney health technology. Established in 2023 out of equal investments from DaVita, a leading provider of kidney care services, and Medtronic, one of the world’s largest medical device companies, Mozarc Medical offers an exciting and unique start-up experience backed by the support of two long-time industry and market leaders.

Driven by our mission and values, we put our patients at the center of all we do. Our employees play a key role in developing technology solutions that enrich patients’ lives and create meaningful progress in the treatment of kidney disease. Find your purpose and passion at Mozarc Medical.

Position Title:
Senior Supply Chain & Customer Care Manager, Americas Region

Bilingual (English/Spanish) required
Hybrid role with ability to be in office 2-3 times per week.
Location: Cuautitlán Izcalli, part of Mexico city metro
This role is ideal for a leader with strong customer care and order management experience within a supply chain organization, who enjoys balancing team leadership with hands-on operational execution. Reports to the Senior Director of Global Supply Chain with dotted line reporting to the Americas VP of Sales.

A Day in the Life

The Sr. Supply Chain & Customer Care Manager will be responsible for supply chain and logistics functions including:

Customer Care
Material procurement
Production planning
Inventory control
Logistics and distribution

They must ensure the best customer experience to external and internal customers while operating within company guidelines and ensuring that the needs of all customers are met in a timely, comprehensive manner. These duties include:

Managing and optimizing the end-to-end order-to-cash process, including order entry, order status communication, issue resolution, and invoicing, ensuring a seamless customer experience
Leading the transactional customer care and order management operations, including order entry, order status communication issue resolution, and invoicing.
Creating integrated processes across internal functions (e.g., operations, purchasing and logistics) and outside customers and suppliers
Planning and analyzing activities related to inventory, production planning, and logistics to support service and cost objectives
Developing, implementing, and maintaining policies, procedures, and material control systems to improve service levels, responsiveness, and operational efficiency
Leading and developing a team, with a focus on performance, accountability and engagement

Must Have

Proven experience leading customer care, order management, or order-to-cash functions in a hands-on, customer-facing supply chain environment
Strong ownership of service delivery and customer service experience
Experience with several aspects of supply chain (logistics, planning, material management) with Customer Care Experience a MUST
Excellent communication skills and ability to interact with executive leadership
English and Spanish fluency
Ability to travel to and from the US and Latin Americas Countries
Extensive ERP Experience (SAP preferred)
A bachelor’s degree with 7+ years of relevant experience, including 5+ years of managerial experience

Nice to Have

Master's or an advanced degree
Experience in Medical Device Industry
Experience with EDI and SAP S4
Lean, Six Sigma green or black belt certification
Able to prioritize in a constantly changing environment
Demonstrated ability to work effectively with cross-functional partners.
Strong analytical and organizational skills
Proficient in Microsoft Office applications (Excel, Access, Word).

Why Work with Us?

Working here is highly rewarding – we have the privilege of helping kidney patients experience greater freedom, improved outcomes and a renewed passion for life.

It’s essential our team members feel valued, supported and empowered too. That’s why we provide a comprehensive total rewards package and opportunities to grow, develop and give back to the communities where we live and work – helping you reach your potential and enjoy a career full of life-changing possibilities.

Physical Job Requirements
The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role. (ADA-United States of America).

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Is this is the position you were waiting for? Apply here!

Postulación rápida

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Quiero recibir la alerta de empleo más reciente para senior customer support representative en ciudad de méxico

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