Loan Processor US Operations
SmartHire —Ciudad de México, CDMX
- Administración de personal
- Inglés
- Microsoft Office
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Loan Processor US Operations
SmartHire —Ciudad de México, CDMX
Comfortable handling multiple loans simultaneously. Minimum of 3 years of experience as a Mortgage Loan Processor within the U.S. mortgage industry.
Postulación rápida

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Loan Processor US Operations

SmartHire
Ciudad de México, CDMX

Postulación rápida

Información del empleo

Cualificaciones

Administración de personal
Riesgos de préstamos
Inglés
Microsoft Office
Administración del tiempo

Descripción completa del empleo

Loan Processor – U.S. Operations

Location: Remote (Mexico)
Salary: $35,000 – $40,000 MXN gross per month
Benefits: Above Mexican statutory requirements

About the Role

We are seeking an experienced Loan Processor with a strong background in U.S. mortgage operations to join our growing team.

This role plays a critical part in ensuring mortgage loans close smoothly and on time. You will work closely with U.S.-based Sales, Underwriting, Legal, Capital Markets, and Post-Closing teams.

The ideal candidate is highly organized, detail-oriented, financially analytical, and comfortable working in a fully remote environment while handling strict deadlines.

Key Responsibilities

Borrower Onboarding & Communication

Serve as the primary point of contact for borrowers throughout the loan process.
Request, collect, and review borrower documentation for accuracy and completeness.
Provide timely status updates and respond to borrower inquiries.
Maintain professional written and verbal communication via email, phone, and Microsoft Teams.

Loan File Management

Create and manage accurate loan files from initial submission through closing.
Review credit reports, income documentation, and asset documentation.
Validate initial calculations (DTI, income, assets, etc.).
Assist in sending required disclosures.
Order updated payoffs.
Process Employment Verifications.
Coordinate signing appointments with borrowers and co-borrowers.
Process FHA, VA, and Conventional loans.
Support refinance (Re-fi) transactions.

Required Qualifications

Minimum of 3 years of experience as a Mortgage Loan Processor within the U.S. mortgage industry.
Strong experience with:
- FHA loans
- VA loans
- Conventional loans
- Refinance transactions
Hands-on experience with Encompass 360.
Advanced English proficiency (minimum C1 level).
Strong understanding of mortgage applications and financial documentation.
Ability to analyze complex financial data.
Experience using Microsoft Office and Loan Application software.
Excellent time management and multitasking skills.
Strong attention to detail and accountability.
Ability to work independently in a fully remote environment.

Ideal Candidate Profile

Direct experience managing loan files (not an assistant role).
Comfortable handling multiple loans simultaneously.
Strong understanding of the full mortgage lifecycle.
Used to working under strict U.S. mortgage deadlines.
Proactive and solution-oriented mindset.

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