20 publicaciones de empleo destacadas de human site en ciudad de méxico (¡Están contratando!)

Manager, Human Capital Services
TTEC —Ciudad de México, CDMX
- Microsoft Excel
- Administración de personal
- Microsoft Office
Postulación rápida
Manager, Human Resources, LATAM
Axis Communications —Ciudad de México, CDMX
- Tiempo completo
- Inglés
- Licenciatura
- Disponible para viajar
Freelance Senior Consultant / SME (Operational Risk & Human Factors – Manufacturing Assessments)
dss+ —Ciudad de México, CDMX
- Inglés
- Licenciatura
- Contratos
Postulación rápida
Site Reliability Engineer (SRE)
Kyndryl —Ciudad de México, CDMX
- Tiempo completo
- Administración de personal
- DevOps
- Inglés
People & Culture Lead
Mirai Advisory SL —Nápoles, CDMX
- Administración de personal
- Inglés
- Licenciatura
Postulación rápida
Talent Acquisition Recruiter, Senior
Qualcomm —Ciudad de México, CDMX
- Tiempo completo
- Doctorado
- Maestría
- Bachillerato
HR Business Partner
International Flavors & Fragrances —Colonia Polanco, CDMX
- Tiempo completo
- Administración de personal
- Licenciatura
- Recursos humanos
Finance and Human Resources Manager for International Humanitarian Missions
Médicos Sin Fronteras en México A.C [Proyectos internacionales] —Ciudad de México, CDMX
- $1,500 por mes
- Tiempo completo
- Microsoft Excel
- Hospital
- Inglés
- Seguro de vida
Sr. Manager, Associate Relations
Capital One —Ciudad de México, CDMX
- Correo electrónico
- Administración de personal
- Inglés
- Licenciatura
4d
Payroll Analyst
Sonepar México —Ciudad de México, CDMX
- $30,000 a $40,000 por mes
- Tiempo completo
- Microsoft Excel
- Servicio al cliente
- Análisis de datos
- Seguro de vida
- Programa de referidos
Postulación rápida
7d
Legal Manager
Renovare13 —Colonia Polanco, CDMX
- $50,000 a $55,000 por mes
- Inglés
- Maestría
- Licenciatura
Postulación rápida
Security Officer Gas Station Flex
Allied Universal —Colonia Santa Fe, CDMX
- $22.55 por hora
- Bachillerato
- Descuento de empleados
High Volume (TOFU) Recruiter
HumanSignal —Ciudad de México, CDMX
- $55,000 a $100,000 por año
- Home Office (Desde casa)
- Reclutamiento
AML QA Analyst
Nubank —Ciudad de México, CDMX
- Tiempo completo
- Microsoft Excel
- Inglés
- SQL
- Seguro dental
- Seguro de la vista
Postulación rápida
4h
Asistente Dental bilingüe
Clinica Dental Colonia Roma Norte —Ciudad de México, CDMX
- Hasta $15,000 por mes
- Turno de 8 horas
- Bilingüe
- Inglés
Postulación rápida
Delivery Manager
Kyndryl —Ciudad de México, CDMX
- Tiempo completo
- Administración de personal
- Informática
- PMP
Mexico Major AE
Samsara —Ciudad de México, CDMX
- Home Office (Desde casa)
- Inglés
- Permiso de maternidad y paternidad
Supervisor, Document Management
TechnipFMC —Ciudad de México, CDMX
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Scheduler
International SOS —Ciudad de México, CDMX
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Total Rewards Analyst
Sonepar México —Ciudad de México, CDMX
- $30,000 a $40,000 por mes
- Tiempo completo
- Microsoft Excel
- Análisis de datos
- Inglés
- Seguro de vida
- Programa de referidos
Postulación rápida
7d

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Manager, Human Capital Services

TTEC -
Ciudad de México, CDMX

Postulación rápida

Información del empleo

Cualificaciones

Microsoft Excel
Administración de personal
Microsoft Office
Licenciatura
Mejora continua
Recursos humanos
Liderazgo

Descripción completa del empleo

Manager, Human Capital Services

Manager, Human Capital Services

Your potential has a place here with TTEC’s award-winning employment experience. As a Manager, Human Capital Services working on site in Mexico City, you’ll be a part of bringing humanity to business. #experienceTTEC

What You’ll Do
We are seeking an experienced and results-driven Manager, Human Capital Global Services, to lead multiple shared services teams supporting the Global Employee Data Administration (EDA), LATAM and EMEA People and Culture Global Services (P&C GS). This leader will be responsible for driving operational excellence, ensuring service delivery effectiveness, maintaining compliance with regional requirements, and providing strategic leadership across employee lifecycle administration, payroll support, data management, and employee support services.

The ideal candidate is a proactive leader who can anticipate risks, establish strong operational controls, and drive continuous improvement while partnering closely with People & Culture, Payroll, Benefits, Finance, Legal, Operations, and other business stakeholders. Success in this role requires a strong focus on quality, accountability, process optimization, and stakeholder collaboration to deliver an exceptional employee experience and ensure accurate, compliant, and efficient HR operations across multiple regions.

During a Typical Day, You’ll

Lead, develop, and manage teams supporting Employee Data Administration (EDA), LATAM, and EMEA P&C Global Services, ensuring achievement of service level agreements, quality standards, operational goals, while providing coaching, performance management, and career development
Oversee employee lifecycle administration and payroll support activities, establishing operational controls, quality assurance mechanisms, audits, and review processes to ensure accuracy, compliance, consistency, and timely execution across employee data and payroll-related processes
Monitor operational performance through metrics, dashboards, trend analysis, and quality reviews, proactively identifying operational risks, process gaps, compliance concerns, and implementing corrective actions, preventive controls, and continuous improvement initiatives
Drive operational excellence by leading process optimization, automation, standardization, and business transformation initiatives that improve efficiency, scalability, employee experience, and service delivery across multiple regions
Partner with People & Culture, Payroll, Benefits, Talent Acquisition, Finance, Legal, Operations, and other business stakeholders to resolve complex employee and operational matters while building strong collaborative relationships and serving as the primary escalation point for critical issues
Drive accountability and organizational effectiveness by setting clear expectations, monitoring deliverables, conducting business reviews, supporting workforce planning and succession planning, and fostering employee engagement through regular coaching, skip-level meetings, and development initiatives
Promote a culture of ownership, operational discipline, proactive problem-solving, continuous improvement, and customer-centric service delivery, ensuring adherence to company policies, regulatory requirements, and governance standards

What You Bring to the Role

Bachelor's degree or equivalent work experience in Human Resources, Business Administration, Psychology, or a related field, along with 5+ years of progressive leadership experience managing Human Resources, Shared Services, Payroll Support, Human Capital Operations, or related teams
Experience supporting global or multi-country operations, preferably across LATAM and EMEA regions, with a strong understanding of employee lifecycle administration, HR operations, compliance requirements, payroll processes, employee data management, and shared services delivery models
Demonstrated ability to lead multiple teams and priorities simultaneously in a fast-paced environment, while establishing operational controls, quality assurance practices, audit processes, and risk management frameworks that improve service delivery and reduce operational errors
Strong analytical and problem-solving skills with the ability to interpret data, identify trends, anticipate risks, and proactively implement preventive actions and sustainable process improvements
Excellent stakeholder management and communication skills, with the ability to influence and collaborate across all levels of the organization, manage escalations, and handle complex employee matters and cross-functional initiatives
Advanced proficiency in Microsoft Office applications (particularly Excel and reporting tools)
Self-starter with a proactive leadership style, strong sense of ownership, high attention to detail, and the ability to anticipate operational needs and business risks while balancing strategic thinking with hands-on execution
Demonstrated commitment to developing high-performing teams, fostering employee engagement, conducting regular team touchpoints, and creating a culture of accountability, with a results-oriented mindset and a track record of exceeding operational, quality, compliance, and customer experience expectations

What You Can Expect

Supportive of your career and professional development
An inclusive culture and community minded organization where giving back is encouraged
A global team of curious lifelong learners guided by our company values
And yes... a competitive compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you

Actual compensation offers to a candidate may vary based upon geographic location, work experience, education and/or skill levels

About TTEC
Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.
TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.

Primary Location: MX-DF-Mexico DF

Postulación rápida

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Manager, Human Capital Services

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