6 publicaciones de empleo destacadas de detective en ciudad de méxico (¡Están contratando!)

Program Manager, Talent Acquisition
Servicios Comerciales Amazon México S. de R.L. de C.V. —Ciudad de México, CDMX
- Tiempo completo
- Microsoft Access
- Administración de personal
- Mantenimiento
GRC Security Consultant
Accenture —Ciudad de México, CDMX
- Tiempo completo
- Mejora continua
Community Manager - Temporal
VML —Ciudad de México, CDMX
- Por temporada
- Mercadotecnia
- Inglés
- Licenciatura
Postulación rápida
Social Media Analyst Sr
VML —Ciudad de México, CDMX
- Inglés
Postulación rápida
Data especialist ecommerce. / Especialista ecommerce
El Puerto de Liverpool —Cuajimalpa, CDMX
- Tiempo completo
- Trabajo híbrido
- Mercadotecnia
- Inglés
- Licenciatura
Postulación rápida
Encargado de almacén
RASH, S.A. de C.V. —Gustavo A. Madero, CDMX
- Desde $9,582.47 por mes
- Microsoft Excel
- Gestión de inventario
- ERP systems
Postulación rápida

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Program Manager, Talent Acquisition

Servicios Comerciales Amazon México S. de R.L. de C.V. -
Ciudad de México, CDMX

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Información del empleo

Tiempo completo

Cualificaciones

Microsoft Access
Administración de personal
Mantenimiento
Inglés
SQL
Licenciatura
Mejora continua
Microsoft Project

Descripción completa del empleo

DESCRIPTION

Have you ever ordered a product on Amazon and had it delivered to a pick up Locker and wondered how we know the box will fit, the slot will be available and exactly when it will arrive? Are you curious about what kinds of systems and processes must be running behind the scenes to power the whole operation? Then this role is for you. Access Points is seeking an exceptional, scale up focused analyst who will be responsible for quality improvement in last mile delivery operations for our fast growing business in Amazon Lockers and Counter Pickup across Mexico.

Amazon Access Points is a fast grown entrepreneurial business that uses technology to provide safe, secure and convenient pickup and return options. Our business channels include, delivery lockers and phone based apps to complete deliveries. We are developing exciting new partnerships for store locations and new ideas like package-less returns to reduce costs, manage our environmental impact and make the process easier for our customers.

The ideal candidate will be a strong advocate for customers, have a natural passion to learn and be curious and have a bias for action to drive continuous improvement in package delivery quality. This role requires strong cross-functional communication skills to effectively partner with Product, Technology, Marketing and Operations teams to pioneer new processes, improve delivery technology and delight customers. The successful candidate will have the attitude of a data detective combined with strong analysis skills and a problem solving mindset.

We care about your career growth, too. As part of a global team you will have the opportunity to influence and drive global strategies. You'll work across multiple functions and teams giving you a wide variety of career growth opportunities. Whether your goals are to explore new technologies, take on bigger problems, or get to the next level, we’ll help you get there. Our business is growing fast, and our people will grow with it.
#AmazonMexico

Key job responsibilities

Become an expert in Access Points operations and identify the biggest opportunities to optimize customer shipments (delivery accuracy, speed & cost.)
Own the day-to-day performance with transportation carriers – drive for constant improvement of key performance metrics.
Manage escalations from business units, individual programs, SDS agents, ORQ agents and carrier POC’s with minimal oversight. Prioritize appropriately, route to appropriate teams, and drive for fast resolution.
Structure and manage weekly meetings with carriers. Drive for quality for Amazon customers while preserving carrier relationships and continuously improving the program for both.
Dive Deep on issues. Define problems, identify and obtain the necessary data, synthesize solutions, and communicate them clearly to the right audience
Investigate quality related escalations from internal and external customers, find the root cause and develop sustainable solutions so the defect can’t happen again.
Identify opportunities to deliver step-changes in the quality of last mile delivery performance through configuration, parameter adjustment, and product improvements, track the realized savings and impacts, and communicate results with senior leaders.
Develop materials, reporting and tools for customer service, delivery drivers, internal/external partners

BASIC QUALIFICATIONS

2+ years of program or project management experience
Bachelor's degree or equivalent
Speak, write, and read fluently in English

PREFERRED QUALIFICATIONS

Knowledge of Lean principles and DMAIC methodology
Experience in MS Access and SQL
Experience in requirement gathering and ability to write clear and detailed requirement document
Experience using Microsoft Projects software
Experience with material handling systems (MHS) installation, operation and maintenance
Experience working in an analytical environment with cross-functional teams

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

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Program Manager, Talent Acquisition

GRC Security Consultant

Community Manager - Temporal

Social Media Analyst Sr

Data especialist ecommerce. / Especialista ecommerce

Encargado de almacén

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