20 publicaciones de empleo destacadas de sr. customer support representative, bilingual en ciudad de méxico, dif (¡Están contratando!)

Sr. Customer Support Representative, Bilingual
DoorDash —Ciudad de México, CDMX
- Incluye fines de semana
- Bilingüe
- Microsoft Excel
- Experiencia en ventas
- Permiso de maternidad y paternidad
Bilingual Customer Service Representative (CDMX, en sitio)
Speed FC/ Cart.com —Colonia Polanco, CDMX
- Hasta $15,000 por mes
- Tiempo completo
- Bilingüe
- Servicio al cliente
- Inglés
- Seguro de vida
Postulación rápida
Bilingual Customer Support Representative (Polanco Office)
Landing —Lomas de Chapultepec III Sección, CDMX
- $16,500 a $18,000 por mes
- Tiempo completo
- Bilingüe
- Microsoft Excel
- Servicio al cliente
- Vacaciones adicionales o permisos con goce de sueldo
- Seguro de la vista
Postulación rápida
Bilingual Remote Sales Representative - R215
Hyre —Ciudad de México, CDMX
- $88 a $159 por hora
- Turno de 8 horas
- Home Office (Desde casa)
- Bilingüe
- Experiencia en ventas
- Servicio al cliente
Postulación rápida
Ejecutivo de Atención al Cliente Bilingüe
Upfluence —Ciudad de México, CDMX
- $24,000 por mes
- Tiempo completo
- Bilingüe
- Inglés
- Habilidades de comunicación
Postulación rápida
Customer Service Bilingüe
Brains Hunter México —Colonia Condesa, CDMX
- $21,000 por mes
- Tiempo completo
- Trabajo híbrido
- Bilingüe
- Servicio al cliente
- Inglés
- Estacionamiento gratuito
- Seguro de gastos médicos
Postulación rápida
Bilingual Customer Support Jr
Beyserin Consulting —Juárez, CDMX
- $12,000 a $16,000 por mes
- Aplicaciones en linea
- Bilingüe
- Inglés
- Capacidad analítica
Postulación rápida
14d
Customer Service Representative
Community Sports Partners —Ciudad de México, CDMX
- Bilingüe
- Experiencia en ventas
- Servicio al cliente
Postulación rápida
Bilingual Recruiter (Based in Mexico) | Hiring for USA from Mexico
Ge latam —Benito Juárez, CDMX
- $25,000 a $30,000 por mes
- Aplicaciones en linea
- Bilingüe
- Inglés
- Licenciatura
Postulación rápida
Customer Care Representative III / Customer Service Representative III | CDMX
Boston Scientific —Ciudad de México, CDMX
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
AGENDA DE CITAS BILINGUE - HOME OFFICE
Tres R —Cuauhtémoc, CDMX
- $20,000 por mes
- Aplicaciones en linea
- Home Office (Desde casa)
- Bilingüe
- Experiencia en ventas
- Inglés
Postulación rápida
BILINGUAL AGENT - CUSTOMER SERVICE
Respuesta Rapida en Reclutamiento —Cuauhtémoc, CDMX
- $18,000 por mes
- Medio tiempo
- Bilingüe
- Servicio al cliente
- Inglés
Postulación rápida
Customer Service Representative I
GLOBAL EXCEL MEXICO —Tlacoquemeca, CDMX
- $16,000 a $17,000 por mes
- Incluye fines de semana
- Bilingüe
- Servicio al cliente
- Inglés
- Seguro de vida
- Programa de referidos
Postulación rápida
Retention Specialist | 2 days off
RUI —Del Valle Centro, CDMX
- $19,000 a $21,000 por mes
- Tiempo completo
- Bilingüe
- Inglés
- Negociación
- Programa de referidos
Postulación rápida
Asistente de Dirección Bilingüe
NAVITEK —Benito Juárez, CDMX
- $22,000 a $26,000 por mes
- Tiempo completo
- Bilingüe
- Inglés
- Microsoft Office
- Seguro de vida
Postulación rápida
Recepcionista BILINGÜE
CENTAURO ASS —Colonia Polanco, CDMX
- $20,000 por mes
- Lunes a viernes
- Bilingüe
- Inglés
- Microsoft Office
- Seguro de vida
Postulación rápida
1d
Customer Service Inbound
Concord Servicing —Ciudad de México, CDMX
- $127,200 a $156,000 por año
- Tiempo completo
- Bilingüe
- Microsoft Excel
- Microsoft Outlook
- Seguro de vida
Postulación rápida
Operación Aérea Bilingue
Hellmann Worldwide Logistics —Federal, CDMX
- $27,000 a $28,000 por mes
- Tiempo completo
- Bilingüe
- Inglés
- Licenciatura
- Seguro de vida
Postulación rápida
14d
Secretaria Ejecutiva Bilingüe
PEZ BRUJA S.A.P.I de CV —Colonia Roma, CDMX
- $45,000 por mes
- Tiempo completo
- Microsoft Powerpoint
- Bilingüe
- Microsoft Word
Postulación rápida
COORDINADOR DE INGLÉS PARA SECUNDARIA Y PREPARATORIA
PYSE Consultores Administrativos —Roma Norte, CDMX
- $21,584 a $21,585 por mes
- Tiempo completo
- Bilingüe
- Inglés
- Bachillerato
Postulación rápida

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Sr. Customer Support Representative, Bilingual

DoorDash -
Ciudad de México, CDMX

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Información del empleo

Tiempo completo

Beneficios

Permiso de maternidad y paternidad

Cualificaciones

Bilingüe
Microsoft Excel
Experiencia en ventas
Upselling
Inglés
Atención al cliente
Etiqueta telefónica

Descripción completa del empleo

Role Purpose

We are looking for a highly adaptable Universal Customer Service Representative to serve as the backbone of our support ecosystem. Unlike traditional specialized roles, you will act as a holistic problem solver, managing interactions across all channels (Phone, Live Chat, and Web/Email) and supporting our entire community, including both Consumers (Cx) and Dashers (Dx). You are the "all-terrain" teammate capable of shifting from a complex delivery logistics issue to a promotional billing inquiry without missing a beat.

Key Responsibilities

Customer Service Mastery: Deliver high-quality resolution across Phone, Chat, and Web platforms, maintaining the unique tone and speed required for each medium.
Holistic Advocacy: Support both Dashers and Consumers, ensuring a balanced "360-degree" view of the delivery lifecycle to resolve friction points at the source.
Real-Time Problem Solving: Navigate complex issues involving order status, promotional disputes, account security, and real-time logistics.
Insight Generation: Actively identify and report recurring product friction points to help improve the overall user experience.
Performance Excellence: Meet and exceed core KPIs, including DWR (Did We Resolve), and Average Handle Time (AHT) while maintaining strict quality and grammar standards.

Requirements & Qualifications

Linguistic Agility: Exceptional written and verbal communication skills; ability to switch between professional phone etiquette and concise, fast-paced chat interactions.
Advanced English level.
Reading comprehension and attention to detail : The ideal candidate possesses a sharp eye for detail and high-level reading comprehension. In this role, success hinges on your ability to meticulously parse complex documents, identify subtle nuances that others might overlook, and translate written guidelines into precise, error-free execution
Technical Savvy: Proficiency in navigating multiple CRM tools, internal databases, and communication platforms simultaneously.
Sales & Persuasion Nuance: Ability to integrate soft-sales skills (such as DashPass upselling) and retention techniques into standard support flows.
Resilience: Comfort with high-volume environments and the ability to remain empathetic under pressure.

Availability & Work Environment

Open Availability: Flexibility to work a variable schedule, including mornings, evenings, weekends, and holidays to meet the needs of our 24/7 community.
Hybrid Flexibility: This is a hybrid role. You must be available to work on-site 1–2 days per week (location/frequency subject to change based on business needs).
Reliable Setup: When working remotely, a quiet, professional environment with high-speed internet is required.

About DoorDash

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods.

DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunities to excel.

Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also aim to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.

If you need any accommodations, please inform your recruiting contact upon initial connection.

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sr. customer support representative, bilingual empleos en ciudad de méxico, dif

Sr. Customer Support Representative, Bilingual

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Quiero recibir la alerta de empleo más reciente para sr. customer support representative, bilingual en ciudad de méxico, dif

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