20 publicaciones de empleo destacadas de production support analyst en ciudad de méxico, dif (¡Están contratando!)

Applications Support Sr Analyst - C12 - CIUDAD DE MEXICO
Citi —Ciudad de México, CDMX
- Tiempo completo
- Administración de personal
- Licenciatura
- Sin título de educación superior
CSV Validation Analyst
Zifo —Ciudad de México, CDMX
- Tiempo completo
- Trabajo híbrido
- Informática
- Maestría
- Licenciatura
Postulación rápida
4d
Analyst, GBS - Supply Planning
Kraft Heinz Company —Ciudad de México, CDMX
- Tiempo completo
- ERP systems
- Licenciatura
- Mejora continua
Information Security Analyst
Rockwell Automation —Ciudad de México, CDMX
- Tiempo completo
- Azure
- Licenciatura
- Habilidades de comunicación
- Vacaciones adicionales o permisos con goce de sueldo
Technical Monitoring Analyst
DEUNA —Ciudad de México, CDMX
- Tiempo completo
- Home Office (Desde casa)
- Administración de personal
- Inglés
- SQL
- Vacaciones adicionales o permisos con goce de sueldo
Postulación rápida
Network Engineer Analyst
AXA —Tlacoquemeca, CDMX
- Informática
- Inglés
Research Analyst - Oil Supply
WM de Mexico, S. de R.L. de C.V. —Los Alpes, CDMX
- Tiempo completo
- Microsoft Excel
- Administración de personal
- Inglés
Postulación rápida
People Analytics Analyst - Assessments
Bain & Co. —Ciudad de México, CDMX
- Tiempo completo
- Microsoft Powerpoint
- Microsoft Excel
- Administración de personal
Postulación rápida
FBS-Digital Customer Experience Analyst
Capgemini —Ciudad de México, CDMX
- Home Office (Desde casa)
- Inglés
- Microsoft Office
- Bachillerato
- Vacaciones adicionales o permisos con goce de sueldo
Postulación rápida
11d
SAP Basis Analyst
Accenture —Ciudad de México, CDMX
- Tiempo completo
- Oracle
- Administración de personal
- Informática
Staff Workday Analyst
Qualcomm —Ciudad de México, CDMX
- Tiempo completo
- Informática
- Maestría
- Licenciatura
Customs Compliance Analyst
BUNGE —Ciudad de México, CDMX
- Inglés
- Microsoft Office
- Licenciatura
Senior FPyA Analyst
TIME CERAMICS —Miguel Hidalgo, CDMX
- $45,000 a $55,000 por mes
- Tiempo completo
- Microsoft Excel
- ERP systems
- Análisis de datos
Postulación rápida
1d
Sr Research Analyst
Louis Dreyfus Company —Ciudad de México, CDMX
- Tiempo completo
- Trabajo híbrido
- Microsoft Excel
- Microsoft Outlook
- Análisis de datos
Postulación rápida
DD&T Digital Learning, Analyst
Takeda Pharmaceutical —Cuajimalpa, CDMX
- Tiempo completo
- Administración de personal
- Informática
- Inglés
- Seguro dental
- Seguro de la vista
GBS - Customer Service - Order Management Analyst
Reckitt —Ciudad de México, CDMX
- Administración de personal
- Servicio al cliente
- Seguro de vida
10d
Senior Supply Chain Service Analyst
PepsiCo —Miguel Hidalgo, CDMX
- Microsoft Excel
- Administración de personal
- Inglés
Finance Systems Analyst
Kyndryl —Ciudad de México, CDMX
- Tiempo completo
- Microsoft Excel
- Informática
- Inglés
CITI Banking Product Control Analyst II - C10
Citi —Ciudad de México, CDMX
- Tiempo completo
- Microsoft Excel
- Análisis de datos
- Licenciatura
2d
Documentation Analyst for Global Markets Bank and PE
BNP Paribas —Ciudad de México, CDMX
- Tiempo completo
- Microsoft Excel
- Inglés
- Mejora continua

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Applications Support Sr Analyst - C12 - CIUDAD DE MEXICO

Citi -
Ciudad de México, CDMX

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Información del empleo

Tiempo completo

Cualificaciones

Administración de personal
Licenciatura
Recursos humanos

Descripción completa del empleo

Discover your future at Citi

Working at Citi is far more than just a job. A career with us means joining a team of approximately 219,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Job Overview

The Apps Support Sr Analyst is a seasoned professional role. Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and work-flow for the area or function. Integrates subject matter and industry expertise within a defined area. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the function and overall business. Evaluates moderately complex and variable issues with substantial potential impact, where development of an approach/taking of an action involves weighing various alternatives and balancing potentially conflicting situations using multiple sources of information. Requires good analytical skills in order to filter, prioritize and validate potentially complex and dynamic material from multiple sources. Strong communication and diplomacy skills are required. Regularly assumes informal/formal leadership role within teams. Involved in coaching and training of new recruits. Significant impact in terms of project size, geography, etc. by influencing decisions through advice, counsel and/or facilitating services to others in area of specialization. Work and performance of all teams in the area are directly affected by the performance of the individual.

Responsibilities:

The Application Support Senior Analyst provides technical and business support for users of Citi Applcations. This includes providing quick resolutions to app issues, driving stability, efficiency and effectiveness improvements to help us and the business succeed.
Maintains application systems that have completed the development stage and are running in the daily operations of the firm.
Manages, maintains and supports applications and their operating environments, focusing on stability, quality and functionality against service level expectations.
Start of day checks, continuous monitoring, and regional handover.
Perform same day risk reconciliations
Develop and maintain technical support documentation.
Identifies ways to maximize the potential of the applications used
Assess risk and impact of production issues and escalate to business and technology management in a timely manner.
Ensures that storage and archiving procedures are in place and functioning correctly
Formulates and defines scope and objectives for complex application enhancements and problem resolution
Reviews and develops application contingency planning to ensure availability to users.
Partners with appropriate development and production support areas to prioritize bug fixes and support tooling requirements.
Participate in application releases, from development, testing and deployment into production.
Engages in post implementation analysis to ensure successful system design and functionality.
Considers implications of the application of technology to the current environment. Identifies risks, vulnerabilities and security issues; communicates impact.
Ensures essential procedures are followed and helps to define operating standards and processes.
Act as a liaison between users/traders, interfacing internal technology groups and vendors.
Expected to be able to raise problems to appropriate technology and business teams, while adhering to Service Level Agreements.
Acts as advisor or coach to new or lower level analysts.
Provides evaluative judgment based on analysis of factual information in complicated and unique situations.
Directly impacts the business by ensuring the quality of work provided by self and others; impacts own team and closely related work teams.
Exhibits sound and comprehensive communication and diplomacy skills to exchange complex information.
Active involvement in and ownership of Support Project items, covering Stability, Efficiency, and Effectiveness initiatives.
Performs other duties and functions as assigned.
Has the ability to operate with a limited level of direct supervision.
Can exercise independence of judgement and autonomy.
Acts as SME to senior stakeholders and /or other team members.
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Recommended Qualifications:

5-8 years experience in an Application Support role.
Experience installing, configuring or supporting business applications.
Experience with some programming languages and willingness/ability to learn.
Advanced execution capabilities and ability to adjust quickly to changes and re-prioritization
Effective written and verbal communications including ability to explain technical issues in simple terms that non-IT staff can understand.
Demonstrated analytical skills
Issue tracking and reporting using tools
Knowledge/ experience of problem Management Tools.
Good all-round technical skills
Effectively share information with other support team members and with other technology teams
Ability to plan and organize workload
Consistently demonstrates clear and concise written and verbal communication skills
Ability to communicate appropriately to relevant stakeholde

Education:

Bachelor’s/University degree or equivalent experience

AI tools experience for support related activities

Automation of repetitive manual processes

Job Family Group:

Technology

Job Family:

Applications Support

Time Type:

Full time

Most Relevant Skills

Please see the requirements listed above.

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

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production support analyst empleos en ciudad de méxico, dif

Applications Support Sr Analyst - C12 - CIUDAD DE MEXICO

CSV Validation Analyst

Analyst, GBS - Supply Planning

Information Security Analyst

Technical Monitoring Analyst

Network Engineer Analyst

Research Analyst - Oil Supply

People Analytics Analyst - Assessments

FBS-Digital Customer Experience Analyst

SAP Basis Analyst

Staff Workday Analyst

Customs Compliance Analyst

Senior FPyA Analyst

Sr Research Analyst

DD&T Digital Learning, Analyst

GBS - Customer Service - Order Management Analyst

Senior Supply Chain Service Analyst

Finance Systems Analyst

CITI Banking Product Control Analyst II - C10

Documentation Analyst for Global Markets Bank and PE

Quiero recibir la alerta de empleo más reciente para production support analyst en ciudad de méxico, dif

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