20 publicaciones de empleo destacadas de growth operations sr. en ciudad de méxico, dif (¡Están contratando!)

Sr Business Operations Manager
Sinch —Ciudad de México, CDMX
- Tiempo completo
- Administración de personal
- Inglés
- Seguro dental
- Permiso de maternidad y paternidad
5d
Senior Manager, Technical Program Management
Scribd, Inc. —Ciudad de México, CDMX
- Tiempo completo
- Administración de personal
- CAD
- Capacitación
- Seguro dental
- Vacaciones adicionales o permisos con goce de sueldo
Program Management Officer - Large Scale Strategic Programmes - Payment Operations (PMO)
JPMorganChase —Colonia Lomas de Chapultepec, CDMX
- Tiempo completo
- Administración de personal
- PMP
- Liderazgo
Sr. Lead, Strategy & Planning
TransUnion —Miguel Hidalgo, CDMX
- Tiempo completo
- Microsoft Powerpoint
- Microsoft Excel
- Inglés
CX Operations Sr. Analyst
DiDi Global —Cuauhtémoc, CDMX
- Microsoft Excel
- Administración de personal
- Inglés
Project Manager Sr (PMI Certified)
Grupo Sigme —Nápoles, CDMX
- $30,000 a $45,000 por mes
- Incluye fines de semana
- Bilingüe
- Administración de personal
- Ingeniería
Postulación rápida
Senior Data Analyst, Customer Operations
Scribd, Inc. —Ciudad de México, CDMX
- Tiempo completo
- CAD
- SQL
- Presencial
- Seguro dental
- Vacaciones adicionales o permisos con goce de sueldo
Senior Technical Program Manager
Scribd, Inc. —Ciudad de México, CDMX
- Tiempo completo
- Home Office (Desde casa)
- Administración de personal
- CAD
- Desarrollo de software
- Seguro dental
- Vacaciones adicionales o permisos con goce de sueldo
12d
Sales Sr. Manager, Department, Specialty & New Business
Newell Brands —Ciudad de México, CDMX
- Microsoft Powerpoint
- Microsoft Excel
- Administración de personal
Postulación rápida
Sr. Program Manager
Thomson Reuters —Ciudad de México, CDMX
- Tiempo completo
- Administración de personal
- Licenciatura
- Sin título de educación superior
Strategy & Financial Operations Manager
DiDi Global —Cuauhtémoc, CDMX
- Microsoft Excel
- Administración de personal
- Inglés
11d
Sr. Program Manager, Business Operations and Productivity, 3P MX External Fulfillment
Servicios Comerciales Amazon Mexico S. de R.L. de C.V. - D44 —Ciudad de México, CDMX
- Tiempo completo
- Administración de personal
- Análisis de datos
- Inglés
10d
Finance Director (Strategic Finance Lead)
Devsu —Ciudad de México, CDMX
- Tiempo completo
- Home Office (Desde casa)
- Microsoft Excel
- Maestría
- Licenciatura
Postulación rápida
10d
Dark Kitchen Operations Sr. Analyst
DiDi Global —Cuauhtémoc, CDMX
- Microsoft Excel
- Inglés
- SQL
14d
Chief of Staff (Executive Operations)
Hire Overseas —Ciudad de México, CDMX
- Tiempo completo
- Home Office (Desde casa)
- Administración de personal
- Salesforce
- Inglés
- Vacaciones adicionales o permisos con goce de sueldo
Postulación rápida
Senior Specialist, Knowledge Management (M&A - Merger Integration)
Bain & Co. —Ciudad de México, CDMX
- Tiempo completo
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Postulación rápida
12d
Marketplace Strategy & Planning Sr. Manager
DiDi Global —Cuauhtémoc, CDMX
- Microsoft Excel
- Análisis de datos
- Inglés
Commercial Project Manager Finance Head
Siemens Energy —Ciudad de México, CDMX
- Tiempo completo
- Administración de personal
- Inglés
- Licenciatura
- Vacaciones adicionales o permisos con goce de sueldo
- Permiso de maternidad y paternidad
RUCKUS Sr. Director, Regional Sales CALA
Belden Inc —Ciudad de México, CDMX
- Experiencia en ventas
- Salesforce
- Maestría
11d
Compliance Operations Manager
Checkout.com —Ciudad de México, CDMX
- Tiempo completo
- Administración de personal
- Inglés
- Experiencia en operaciones bancarias
Postulación rápida

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Sr Business Operations Manager

Sinch -
Ciudad de México, CDMX

Postúlate ahora

Información del empleo

Tiempo completo
Hace 5 días

Beneficios

Seguro dental
Permiso de maternidad y paternidad
Seguro de vida

Cualificaciones

Jira
Administración de personal
Inglés
Confluence

Descripción completa del empleo

Sinch is pioneering the way the world communicates. More than 150,000 businesses — including Google, Uber, Paypal, Visa, Tinder, and many others — rely on Sinch’s Customer Communications Cloud to power engaging customer experiences through mobile messaging, voice, and email.

Whether you need to verify users or craft omnichannel campaigns, Sinch makes it easy. Our AI-infused Super Network, APIs, and applications ensure you can connect with your customers reliably and securely, at every step of their journey.

At Sinch we “Dream Big”, “Win Together”, “Keep it simple”, and “Make it Happen”. These values are our foundation

The Business Operations Manager is a process-driven professional responsible for leading operational initiatives that improve the scalability, efficiency, and effectiveness of Sinch's global Customer Support organization.

Reporting to the Director of Customer Support for Messaging, this role partners with cross-functional teams—including Product, Engineering, Service Operations, Sales, Customer Success, and regional Support teams—to optimize processes, implement operational improvements, and drive strategic projects that support business growth and enhance the customer experience.

As a Business Operations Manager, you'll:

Lead cross-functional operational projects from planning through execution, ensuring successful delivery and stakeholder alignment.
Drive process improvements to increase efficiency, scalability, and consistency across the global Support organization.
Design, document, and maintain operational processes, knowledge resources, and training materials.
Coordinate change management and communication for new tools, process updates, and global operational initiatives.
Partner with Customer Success, Sales, and other stakeholders to ensure readiness for customer-impacting changes.
Translate strategic priorities and OKRs into operational plans, identifying risks, dependencies, and improvement opportunities.
Support onboarding and enablement initiatives to ensure consistent training and documentation across regions.
Ensure Support systems and operational tools are effectively managed and aligned with business objectives.
Monitor project progress, communicate updates to leadership, and drive accountability across cross-functional teams.

Requirements

3+ years' experience in a technical support, support operations, or operational project management role
Demonstrated experience leading multi-stakeholder operational or technology projects end-to-end
Ability to perform root cause analysis on complex and less mature processes and services
Proficient in CRM platforms (Zendesk or equivalent), Atlassian Confluence, and Atlassian Jira
Results-oriented with strong decision-making skills and the ability to prioritize multiple objectives while meeting aggressive deadlines
Experience with workflow mapping and process documentation
Adept at documenting processes and creating training materials in a compelling, non-technical manner
Process-oriented, but flexible around business needs
Technologically savvy with high business and management acuity
Proven track record of leading and influencing change across cross-functional teams without direct authority
Able to work on issues independently and drive improvement initiatives
Excellent written and verbal communication skills, and exceptional attention to detail
Comfort working across regions and time zones (LATAM, EMEA, APAC) in a remote setting
Advanced English

Benefits

STAY HEALTHY: We cover 100% of medical and dental plans for Sinchers and eligible dependents through Bradesco Saúde.
FLEXIBLE BENEFITS: With the Caju flexible benefit card, our Sinchers can choose to use benefits on food, education, and home office assistance.
FAMILY FIRST: Our Sinchers can enjoy paid maternity leave for 180 days and paternity leave for 30 days. Plus, we provide daycare assistance for kids up to five years old.
EVERYDAY WELLBEING: We partner with Wellhub to help Sinchers access gyms and wellness options.
SECURE YOUR FUTURE: Our Partnership with Prudential life insurance provides coverage for all Sinchers in the events of unexpected absences, serious illness, accidents, and disabilities.
DIVERSITY AND INCLUSION: We offer annual reimbursements for certain expenses related to disabilities and/or transgender needs.

Our Hiring Process

In Sinch, we are committed to following a recruitment process that is fair, objective, consistent, and non-discriminatory.

Our Talent Acquisition team, together with hiring managers and the rest of the interviewing team, persistently work towards identifying the candidates that best fit each open job, based on Sinch’ s hiring needs and candidates’ career expectations. We encourage applications from strong candidates with relevant professional backgrounds for this role. Not all applicants will meet all job requirements exactly!

Even if you do not meet all job requirements, don't let that stop you from considering Sinch for the

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Quiero recibir la alerta de empleo más reciente para growth operations sr. en ciudad de méxico, dif

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