20 publicaciones de empleo destacadas de data products en ciudad de méxico, dif (¡Están contratando!)

VIP users support
BIGO TECHNOLOGY PTE. LTD. —Del Valle Norte, CDMX
- $22,000 a $25,000 por mes
- Tiempo completo
- Trabajo híbrido
- Servicio al cliente
- Inglés
- Licenciatura
Postulación rápida
Senior Warehouse Manager-Mexico City
Starmerx International —Ciudad de México, CDMX
- $100,000 a $150,000 por mes
- Tiempo completo
- Administración de personal
- ERP systems
- Análisis de datos
Postulación rápida
13d
Sales Operations Manager CDMX
RUI —Del Valle Centro, CDMX
- $40,000 a $60,000 por mes
- Tiempo completo
- Microsoft Excel
- Administración de personal
- Experiencia en ventas
Postulación rápida
3d
Mid Level- Senior Level Outsourcing USA (work on modern US projects without leaving Mexico)
Alconse (Alpha Consultoría de Servicios) —Granjas Coapa, CDMX
- $30,000 a $50,000 por mes
- Tiempo completo
- Trabajo híbrido
- Azure
- Oracle
- Administración de personal
Postulación rápida
Scientist, Operations Labs, Technical Consumer Data Research
Coca-Cola —Ciudad de México, CDMX
- Tiempo completo
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
6d
Commercial Data Analyst
Flix —Ciudad de México, CDMX
- Microsoft Excel
- Inglés
- SQL
Postulación rápida
Business Analyst (Analista de Negocios)
Cotiviti —Ciudad de México, CDMX
- Tiempo completo
- Bilingüe
- Oracle
- Inglés
Data Analyst – Enterprise Infrastructure Trackers
IDC Research Inc. —Ciudad de México, CDMX
- Tiempo completo
- Microsoft Powerpoint
- Microsoft Excel
- Análisis de datos
10d
Premium customers service associate
BIGO TECHNOLOGY PTE. LTD. —Del Valle Norte, CDMX
- $22,000 a $25,000 por mes
- Tiempo completo
- Trabajo híbrido
- Servicio al cliente
- Inglés
- Licenciatura
Postulación rápida
Project Manager / Content Manager (100% Worldwide remote - 6 months contract with potential extension - CET Timezone)
Bitfinex —Del Valle Centro, CDMX
- Tiempo completo
- Home Office (Desde casa)
- Administración de personal
- Inglés
- Licenciatura
Regional Product & Demand Planning Manager
Solutions 2 GO —Ciudad de México, CDMX
- Microsoft Excel
- Oracle
- Administración de personal
Postulación rápida
Sales Representative
New Life Mexico —Juárez, CDMX
- $20,000 a $25,000 por mes
- Correo electrónico
- Administración de personal
- Experiencia en ventas
- Servicio al cliente
Postulación rápida
Software Engineer, Data Infrastructure & Acquisition - Mexico City, Mexico
Speechify —Ciudad de México, CDMX
- Home Office (Desde casa)
- Doctorado
- Informática
- Maestría
14d
Licenciad@ en comercio internacional Commercial & Account Specialist
Latice R&S —Álvaro Obregón, CDMX
- $15,000 a $80,000 por mes
- Tiempo completo
- Oracle
- Experiencia en ventas
- ERP systems
Postulación rápida
7d
Project Management Lead - Peso Clearing / Cross Border Funds Transfers - VP
Citi —Ciudad de México, CDMX
- Tiempo completo
- Administración de personal
- PMP
- Microsoft Office
2d
Senior Project Manager, Qualitative
Konovo —Ciudad de México, CDMX
- Home Office (Desde casa)
- Administración de personal
- Salesforce
- Licenciatura
Machine Learning Engineer Intern (100% Remote Worldwide)
Tether Operations Limited —Ciudad de México, CDMX
- Tiempo completo
- Home Office (Desde casa)
- Administración de personal
- Doctorado
- Informática
Staff Manager, Procurement Center of Excellence (COE; Systems, Process, Data)
Qualcomm —Ciudad de México, CDMX
- Tiempo completo
- Microsoft Excel
- Oracle
- Doctorado
Senior Manager, Sparkling, Technical Consumer Data Research
Coca-Cola —Ciudad de México, CDMX
- Tiempo completo
- Azure
- Administración de personal
- Análisis de datos
6d
Senior Data Engineer
DiDi Global —Cuauhtémoc, CDMX
- Administración de personal
- Informática
- Inglés

Quiero recibir la alerta de empleo más reciente para data products en ciudad de méxico, dif

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VIP users support

BIGO TECHNOLOGY PTE. LTD. -
Del Valle Norte, CDMX

Postulación rápida

Información del empleo

Tiempo completo
$22,000 a $25,000 por mes

Cualificaciones

Plurilingüe
Servicio al cliente
Inglés
Licenciatura
Atención al cliente
Mecanografía

Descripción completa del empleo

As a User Management Support Specialist, you will deliver a personalized support experience to high- value users. This role requires strong ownership, sound judgment, and the ability to manage complex and sensitive cases while maintaining a high standard of service. This is not call center job.

Not negotiable (candidates that not full fill these 4 requirements, will not be taken into consideration):

Fluent or Native English written and spoken (80% minimum)
Living in CDMX
Open to come to the office at least 4 days per week
Open to work on different shifts/schedules per month as assigned
Bachelor Degree

Qualifications:

Flexibility with night and over night shifts;
Proven ability to work well in fast paced environment to meet deadlines within short time constraints;
Enthusiasm, flexibility and proactive nature;
Fast typing ability;
Proven customer service experience;
Excellent command of written and spoken English and Spanish
Preferably have a background and knowledge about internet industry.
Fluent in English and Spanish (written and spoken)
Strong communication skills with a focus on clarity, tone, and professionalism
High level of empathy and a customer-centric mindset
Strong analytical thinking and problem-solving abilities
Ability to make sound decisions under pressure and in ambiguous situations
Proven experience in customer support; experience with high-value users is preferred
Familiarity with digital platforms, livestreaming, or online communities is a plus
High level of integrity and discretion when handling sensitive information, with the ability to escalate high-risk cases appropriately

Responsabilities:

Handling work in the form of text and video voices, communicating with overseas use, and solving problems arising from the use of products by overseas users
Provide personalized support via chat, ensuring a seamless and professional user experience
Own and manage user cases end-to-end, including complex, high-impact, or sensitive scenarios
Monitor and manage user feedback, ensuring timely resolution and protecting user trust and satisfaction
Identify, document, and escalate issues with clear context and impact assessment
Analyze user behavior and feedback to proactively identify trends and opportunities, driving actionable improvements in user engagement and spending experience
Collaborate cross-functionally to enhance service quality and operational efficiency
Handle user feedback such as google play, product feedback background, etc, and improve the star rating of the product on the GP, as well as the resolution and satisfaction of the feedback background;
Follow up the bugs that user feedback in a timely manner, and be good at using the table to organize summary;
Analyze user feedback, regularly output reports in data form, and propose targeted solutions.

Job Type: Full-time

Pay: $22,000.00 - $25,000.00 per month

Work Location: Hybrid remote in 03103, Del Valle Norte, CDMX

Postulación rápida

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data products empleos en ciudad de méxico, dif

VIP users support

Senior Warehouse Manager-Mexico City

Sales Operations Manager CDMX

Mid Level- Senior Level Outsourcing USA (work on modern US projects without leaving Mexico)

Scientist, Operations Labs, Technical Consumer Data Research

Commercial Data Analyst

Business Analyst (Analista de Negocios)

Data Analyst – Enterprise Infrastructure Trackers

Premium customers service associate

Project Manager / Content Manager (100% Worldwide remote - 6 months contract with potential extension - CET Timezone)

Regional Product & Demand Planning Manager

Sales Representative

Software Engineer, Data Infrastructure & Acquisition - Mexico City, Mexico

Licenciad@ en comercio internacional Commercial & Account Specialist

Project Management Lead - Peso Clearing / Cross Border Funds Transfers - VP

Senior Project Manager, Qualitative

Machine Learning Engineer Intern (100% Remote Worldwide)

Staff Manager, Procurement Center of Excellence (COE; Systems, Process, Data)

Senior Manager, Sparkling, Technical Consumer Data Research

Senior Data Engineer

Quiero recibir la alerta de empleo más reciente para data products en ciudad de méxico, dif

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