We are partnering with a global healthcare IT consulting firm - a recognized leader in Epic implementation and support - to build a nearshore delivery hub in Mexico and Costa Rica. This team will implement, configure, and support Epic EHR systems for major US hospital networks. You will be an early member of a team projected to grow from 8-10 analysts in Year 1 to 100+ by Year 2 - this is a ground-floor opportunity in a high-stakes, high-visibility engagement.
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Epic certification or proficiency in one or more Revenue Cycle modules: Resolute PB, Resolute HB, Grand Central, Prelude, or Cadence
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2+ years of hands-on experience configuring or supporting Epic Revenue Cycle workflows
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Solid understanding of healthcare financial operations: patient registration, scheduling, billing, claims, and collections
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Strong English proficiency - professional-level verbal and written communication for daily collaboration with US-based teams and hospital clients
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Based in Mexico or Costa Rica, available to work full-time from a secure, on-site office
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Valid US visa or passport - travel to Madison, Wisconsin for Epic certification training is required
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Experience with healthcare insurance verification, coding, and claims management
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Prior background in EHR implementation, go-live support, or system optimization
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Experience working with US-based clients or in nearshore delivery models
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Knowledge of HIPAA compliance and healthcare data security standards
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Bachelor's degree in Healthcare Administration, Health Informatics, IT, or a related field
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Experience on other EHR platforms (Cerner, Allscripts, MEDITECH) with strong healthcare domain knowledge
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Configure and optimize Revenue Cycle workflows within Epic - including patient registration, scheduling, billing, claims, and financial reporting
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Partner with clinical and financial teams to gather requirements, analyze workflows, and implement system changes
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Support Epic implementations, upgrades, and post-go-live optimization initiatives
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Troubleshoot issues, perform root-cause analysis, and recommend sustainable solutions
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Participate in testing cycles - unit, integrated, and user acceptance testing
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Develop and maintain documentation, workflow maps, and training materials
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Represent the engagement professionally in all interactions with hospital clients and end users
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Be one of the first - You're joining a team of 8-10 analysts at launch, with a roadmap to 100+ by Year 2 and 1,000 by Year 3-5. Early members carry disproportionate influence.
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Work with a global healthcare leader - This is a recognized, enterprise-level healthcare IT engagement. Not a side project.
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Get Epic-certified, on us - If you hold Epic Proficiency or hands-on experience, the client will sponsor your full certification training in Verona, Wisconsin. Travel and logistics are handled.
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Stable, long-term engagement - This is a minimum 1-year contract with a clear path to long-term placement.
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$2,500 - $5,500/month - paid in USD, bi-weekly via Deel
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On-site position - secure, fully equipped office with redundant internet and power backup
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Long-term contract - 6-month initial term, full-time conversion
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Paid PTO - competitive package
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Referral Program - earn a bonus for referring talent that gets hired
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Travel covered - flights and lodging to Madison, WI for Epic certification training
Please send your resume in English.
Include the following depending on your role:
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LinkedIn Profile URL (required)
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Epic Certifications or Proficiency - list all modules, or note hands-on experience if uncertified
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Cover Letter - tell us which Epic modules you've worked with and why you're excited about this role
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