20 publicaciones de empleo destacadas de connect center en ciudad de méxico, dif (¡Están contratando!)

Premium customers service associate
BIGO TECHNOLOGY PTE. LTD. —Del Valle Norte, CDMX
- $22,000 a $25,000 por mes
- Tiempo completo
- Trabajo híbrido
- Servicio al cliente
- Inglés
- Licenciatura
Postulación rápida
Sales Representative — AI Training Programs & Higher Education
Universidad UK —Centro (Área 2), CDMX
- $30,000 a $100,000 por mes
- Tiempo completo
- Bilingüe
- Experiencia en ventas
- Inglés
Postulación rápida
10d
Customer Service Agent
BIGO TECHNOLOGY PTE. LTD. —Ciudad de México, CDMX
- $22,000 a $25,000 por mes
- Tiempo completo
- Servicio al cliente
- Inglés
- Licenciatura
Postulación rápida
VENTAS - Ejecutivo Telefónico
Eyi Connect —Roma Sur, CDMX
- $9,500 a $14,000 por mes
- Incluye fines de semana
- Experiencia en ventas
- Bachillerato
- Negociación
- Programa de referidos
Postulación rápida
Senior Specialist, Knowledge Management (M&A - Merger Integration)
Bain & Co. —Ciudad de México, CDMX
- Tiempo completo
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Postulación rápida
3d
Liaison Coordinator– Center for Applied Aquaculture Innovation (CAAI)
matteria —Ciudad de México, CDMX
- Administración de personal
- Inglés
- Microsoft Office
Postulación rápida
5d
Video Editor
BIGO TECHNOLOGY PTE. LTD. —Ciudad de México, CDMX
- $24,000 a $28,000 por mes
- Tiempo completo
- Bilingüe
- Administración de personal
- Inglés
Postulación rápida
Oportunidades Futuras en Lockton México
Lockton, Inc. —América, CDMX
- Microsoft Excel
- Inglés
- Licenciatura
- Programa de bienestar
Customer Solutions
McMaster-Carr —Los Ángeles, CDMX
- Licenciatura
- Seguro dental
- Vacaciones adicionales o permisos con goce de sueldo
Senior Project Manager
Vonage —Ciudad de México, CDMX
- Home Office (Desde casa)
- Administración de personal
- Hospital
- Mejora continua
- Seguro de vida
Postulación rápida
Sr. Associate, Compassionate Care
Lyft —Ciudad de México, CDMX
- Incluye fines de semana
- Bilingüe
- Inglés
4d
Agency Growth Manager (Premium) - TikTok LIVE
TikTok —Ciudad de México, CDMX
- Administración de personal
- Inglés
- Licenciatura
Programs and Business Operations Lead - Mexico City
Airbnb —Ciudad de México, CDMX
- Home Office (Desde casa)
- Liderazgo
Postulación rápida
Agente de Soluciones Máster - MX (Asistencia Vial)
Connect —Ciudad de México, CDMX
- Licenciatura
- Liderazgo
- Habilidades de comunicación
Postulación rápida
7d
Sr Sales Specialist , Amazon Connect
Amazon Web Services Mexico S. de R.L. de C.V. —Ciudad de México, CDMX
- Tiempo completo
- Administración de personal
- Experiencia en ventas
- Inglés
Customer Experience Consultant
Maersk —Ciudad de México, CDMX
- Tiempo completo
- Microsoft Excel
- Administración de personal
- ERP systems
- Permiso de maternidad y paternidad
5d
Senior Accountant Liabilities and Expenses
BUPA —Miguel Hidalgo, CDMX
- Tiempo completo
- Microsoft Word
- Microsoft Excel
- Administración de personal
Postulación rápida
Senior Analyst, Quality Assurance
Mastercard —Ciudad de México, CDMX
- Tiempo completo
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Analyst, GBS - Contact Center Quality-1
Kraft Heinz Company —Ciudad de México, CDMX
- Microsoft Excel
- Administración de personal
- Inglés
Sr Manager, Audit (Bilingual - English)
paypal —Ciudad de México, CDMX
- Tiempo completo
- Bilingüe
- Administración de personal
- Inglés
- Vacaciones adicionales o permisos con goce de sueldo

Quiero recibir la alerta de empleo más reciente para connect center en ciudad de méxico, dif

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Premium customers service associate

BIGO TECHNOLOGY PTE. LTD. -
Del Valle Norte, CDMX

Postulación rápida

Información del empleo

Tiempo completo
$22,000 a $25,000 por mes

Cualificaciones

Plurilingüe
Servicio al cliente
Inglés
VoIP
Licenciatura
Atención al cliente
Mecanografía

Descripción completa del empleo

BIGO TECHNOLOGY PTE. LTD.

BIGO (BIGO Technology Pte. Ltd.) is a fast-growing Singapore technology company founded in 2014.

BIGO aims to be a content platform that connects the world and inspires one billion people to share beautiful moments. Powered by audio and video technology, including AI, RTC (Real-time Communications) and CDN (Content Delivery Network), BIGO provides a portfolio of video broadcast and VoIP-related products and services. The star applications include Bigo Live, Likee, imo and Hello Yo. BIGO has enabled 400 million MAU from more than 170 countries and regions to explore, showcase, and stay connected. Being committed to service and technology excellence, BIGO has deployed 5 R&D centers in Singapore, the U.S. (Silicon Valley) and China (Beijing, Shanghai, Guangzhou), and over 30 local offices across the globe to further its granularity in local business development, operations and marketing. Bigo's Website: https://www.bigo.sg/

The ideal candidate is a passionate, patience, has an active communication, self-motivated, organized, and detail-oriented team player who is committed to the success of our users.

Not negotiable (candidates that not full fill these 4 requirements, will not be taken into consideration):

Fluent or Native English written and spoken (80% minimum)
Living in CDMX
Open to come to the office at least 4 days per week
Open to work on different shifts/schedules per month as assigned
Bachelor Degree

Qualifications:

Flexibility with night and over night shifts;
Proven ability to work well in fast paced environment to meet deadlines within short time constraints;
Enthusiasm, flexibility and proactive nature;
Fast typing ability;
Proven customer service experience;
Excellent command of written and spoken English and Spanish
Preferably have a background and knowledge about internet industry.
Fluent in English and Spanish (written and spoken)
Strong communication skills with a focus on clarity, tone, and professionalism
High level of empathy and a customer-centric mindset
Strong analytical thinking and problem-solving abilities
Ability to make sound decisions under pressure and in ambiguous situations
Proven experience in customer support; experience with high-value users is preferred
Familiarity with digital platforms, livestreaming, or online communities is a plus
High level of integrity and discretion when handling sensitive information, with the ability to escalate high-risk cases appropriately
Responsibilities:
Handling work in the form of text and video voices, communicating with overseas use, and solving problems arising from the use of products by overseas users
Provide personalized support via chat, ensuring a seamless and professional user experience
Own and manage user cases end-to-end, including complex, high-impact, or sensitive scenarios
Monitor and manage user feedback, ensuring timely resolution and protecting user trust and satisfaction
Identify, document, and escalate issues with clear context and impact assessment
Analyze user behavior and feedback to proactively identify trends and opportunities, driving actionable improvements in user engagement and spending experience
Collaborate cross-functionally to enhance service quality and operational efficiency
Handle user feedback such as google play, product feedback background, etc, and improve the star rating of the product on the GP, as well as the resolution and satisfaction of the feedback background;
Follow up the bugs that user feedback in a timely manner, and be good at using the table to organize summary;
Analyze user feedback, regularly output reports in data form, and propose targeted solutions.

Job Type: Full-time

Pay: $22,000.00 - $25,000.00 per month

Work Location: Hybrid remote in 03103, Del Valle Norte, CDMX

Postulación rápida

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Quiero recibir la alerta de empleo más reciente para connect center en ciudad de méxico, dif

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