20 publicaciones de empleo destacadas de customer care specialist en azcapotzalco, dif (¡Están contratando!)

Client Care Specialist
LyfeLaw —Ciudad de México, CDMX
- Desde $20,000 por mes
- Tiempo completo
- Inglés
Postulación rápida
Customer Care Specialist
SERVIAP S.A de C.V —Benito Juárez, CDMX
- Desde $30,000 por mes
- Tiempo completo
- Microsoft Word
- Microsoft Excel
- Servicio al cliente
Postulación rápida
19h
Talent Acquisition Specialist -Temp (Remote, Located in Mexico)
Visit.org —Ciudad de México, CDMX
- Home Office (Desde casa)
- Administración de personal
- Reclutamiento
Postulación rápida
Sea Logistics Operational Care Specialist
Kuehne+Nagel —Álvaro Obregón, CDMX
- Inglés
7d
Customer Experience Specialist
Clipboard —Ciudad de México, CDMX
- Incluye fines de semana
- Home Office (Desde casa)
- Salesforce
- Inglés
Customer Care Specialist
Malvern Panalytical Ltd —Ciudad de México, CDMX
- Tiempo completo
- Inglés
- Actividades administrativas
- Bachillerato
Air Logistics Revenue Care Specialist
Kuehne+Nagel —Álvaro Obregón, CDMX
- Inglés
- Licenciatura
- Negocios
Office Service Specialist
Kone —Ciudad de México, CDMX
- Tiempo completo
- Administración de personal
- Inglés
- Licenciatura
1d
Escalations Specialist, Senior
Zebra Technologies —Ciudad de México, CDMX
Customer Experience Specialist (International)
Justworks —Ciudad de México, CDMX
- Servicio al cliente
- SQL
- Programa de bienestar
13d
Customer Support Specialist, International
Justworks —Ciudad de México, CDMX
- Inglés
- Programa de bienestar
Manager Customer Success Management
Diebold Nixdorf —Atizapán de Zaragoza, Méx.
- Tiempo completo
EDI Specialist
Infosys —México Nuevo, CDMX
- Administración de personal
- Servicio al cliente
- ERP systems
Postulación rápida
(Fluent English) Technical Support Consultant (remote)
SupportYourApp —Ciudad de México, CDMX
- Home Office (Desde casa)
- Inglés
Postulación rápida
19h
Screening Quality Assurance Specialist
HSBC Global Services Limited —Azcapotzalco, CDMX
- Tiempo completo
- Administración de personal
- Mejora continua
- Administración del tiempo
7d
Bilingual Agent Backoffice
Percepta —Ciudad de México, CDMX
- Bilingüe
- Servicio al cliente
- Inglés
- Seguro de vida
Postulación rápida
13d
Manager, SPEI Operator
paypal —Ciudad de México, CDMX
- Tiempo completo
- Administración de personal
- Análisis de datos
- Licenciatura
- Vacaciones adicionales o permisos con goce de sueldo
Medical Education Specialist
Solventum —Ciudad de México, CDMX
- Tiempo completo
- Bilingüe
- Administración de personal
- Mercadotecnia
Support Specialist (Backoffice)
Revolut —Ciudad de México, CDMX
- Incluye fines de semana
- Servicio al cliente
- Inglés
- Licenciatura
Sr. Retail Vendor Specialist, Retail
Servicios Comerciales Amazon Mexico S. de R.L. de C.V. - D44 —Ciudad de México, CDMX
- Tiempo completo
- Administración de personal
- Análisis de datos
- SQL
2d

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Client Care Specialist

LyfeLaw
Ciudad de México, CDMX

Postulación rápida

Información del empleo

Por tiempo indeterminado | Tiempo completo
Desde $20,000 por mes

Beneficios

Aumentos salariales

Cualificaciones

Inglés

Descripción completa del empleo

Client Care SpecialistOverview

We are seeking an experienced Client Care Specialist to own client communication after sign-up and guide clients through the early stages of their case. This role is responsible for protecting the client experience at every touchpoint—building trust, maintaining momentum, and preventing issues before they escalate.

You will handle welcome calls, proactive check-ins, routine client questions, and early issue resolution while tracking client sentiment, managing timelines, and helping prevent complaints, drop-offs, and negative reviews.

This is a relationship-driven role for someone who communicates clearly, follows through consistently, and understands how strong client care directly impacts trust, retention, and referrals.

You guide clients after they sign with our firm.
You protect trust.
You prevent complaints.
You make clients feel supported.

Key Responsibilities

Call new clients within 24 hours of sign-up to welcome them and set expectations
Clearly explain next steps, timelines, and what clients should expect
Conduct proactive check-ins at Day 7, Day 30, and monthly thereafter
Answer routine client questions accurately and professionally
Track client sentiment, satisfaction, and risk indicators
Follow up on missing documents and required information
Identify and flag delays or issues early to internal teams
Log all client communication accurately in Filevine
Help resolve concerns before they escalate into complaints
Prepare satisfied clients for reviews and referrals

What We’re Looking For

Clear, confident phone and written communication skills
Strong follow-up habits and attention to detail
Comfort handling sensitive or emotional client situations
Ability to build trust and maintain professional relationships
CRM experience preferred (Filevine strongly preferred)
Customer service, client care, or legal support background preferred
Professional, warm, and personable demeanor
Fluent in English (spoken and written)

Why This Role Matters

This role directly protects the client experience.
You play a critical role in retention, reviews, and referrals by ensuring clients feel informed, supported, and confident in our firm from the very beginning.

What We Offer

Supportive and collaborative work environment
Opportunities for training and professional growth
Competitive compensation based on experience
Law benefits (IMSS, INFONAVIT, FONACOT)
Salary starting with $20,000.00 MXN

How to Apply

Submit your resume.
Shortlisted candidates will complete a phone screen and a brief scenario-based exercise.

Tipo de puesto: Tiempo completo, Por tiempo indeterminado

Sueldo: A partir de $20,000.00 al mes

Beneficios:

Aumentos salariales

Lugar de trabajo: Empleo presencial

Postulación rápida

Refina tu búsqueda

customer care specialist empleos en azcapotzalco, dif

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Customer Experience Specialist (International)

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Bilingual Agent Backoffice

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Quiero recibir la alerta de empleo más reciente para customer care specialist en azcapotzalco, dif

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