20 publicaciones de empleo destacadas en e contact – (¡Están contratando!)

Customer Success Rep - Remote Latin America
The Savings Group —Desde casa
- Incluye fines de semana
- Home Office (Desde casa)
- Microsoft Excel
- Experiencia en ventas
- Servicio al cliente
Postulación rápida
Spanish AI Product Tester
Productive Playhouse —Desde casa
- Home Office (Desde casa)
- Inglés
Adobe Workfront Administrator (Mexico - Remote)
Blue Acorn iCi —Desde casa
- Tiempo completo
- Home Office (Desde casa)
- Gestión de venta al por menor
- Seguro dental
- Vacaciones adicionales o permisos con goce de sueldo
Supervisor de Contact Center
Instituto de Estudios Universitarios IEU —Centro, Pue.
- $10,000 a $12,000 por mes
- Medio tiempo
- Microsoft Excel
- Microsoft Office
- Universidad
- Descuentos y precios preferenciales
- Permiso de maternidad y paternidad
Postulación rápida
Especialista en Capacitación Call Center
Konecta México —Campeche, Camp.
- Aplicaciones en linea
- Oratoria
- Educación
- Licenciatura
Postulación rápida
CONTACT CENTER SECTOR SALUD
Promohealth de México S.A. de C.V. —Cuauhtémoc, CDMX
- $10,600 por mes
- Tiempo completo
- Microsoft Office
- Bachillerato
Postulación rápida
2d
Client Success Manager, Contractor
FiscalNote —Desde casa
- Correo electrónico
- Home Office (Desde casa)
- Administración de personal
- Salesforce
- Licenciatura
11d
Supervisor de Contact Center
Instituto de Estudios Universitarios, S.C —Puebla, Pue.
- Incluye fines de semana
- Microsoft Excel
- Microsoft Office
- Universidad
- Oportunidades de crecimiento
Postulación rápida
Gerente de Calidad – Contact Center / BPO
CYNTRA —Tlalnepantla, Méx.
- Desde $20,000 por mes
- Tiempo completo
- Microsoft Excel
- Experiencia en ventas
- Ingeniería
Postulación rápida
11d
Sales & Customer Service
Glassford Moncada —Guadalajara, Jal.
- $15,000 por mes
- Tiempo completo
- Administración de personal
- Experiencia en ventas
- Servicio al cliente
Postulación rápida
9d
Asesor Experto Bilingüe B2B
Pricetravel —Cancún, QRoo.
- $12,500 a $15,500 por mes
- Turno rotativo
- Bilingüe
- Español
- Inglés
- Oportunidades de crecimiento
Postulación rápida
4d
Legal Virtual Assistant
Aventus LLC —Desde casa
- Tiempo completo
- Home Office (Desde casa)
- Administración de personal
- Inglés
Postulación rápida
EJECUTIVO CUMPLIMIENTO LEGAL BILINGUE
TYTTELECOMUNICACIONESYTECNOLOGIASDELAINFORMACION —Del Valle Norte, CDMX
- Desde $17,000 por mes
- Tiempo completo
- Bilingüe
- Microsoft Excel
- Inglés
- Estacionamiento gratuito
- Seguro de gastos médicos
Postulación rápida
2d
Analista de Calidad Bilingüe (Inglés B2 C1) de Call Center
Konecta México —Azcapotzalco, CDMX
- $17,500 a $18,500 por mes
- Tiempo completo
- Bilingüe
- Inglés
- Licenciatura
- Oportunidades de crecimiento
- Seguro de vida
Postulación rápida
1d
Senior Operations Manager, DTC E-Commerce
Hyprwork —Ciudad de México, CDMX
- Tiempo completo
- Home Office (Desde casa)
- Cuidado de niños
- Microsoft Excel
- Administración de personal
- Vacaciones adicionales o permisos con goce de sueldo
- Permiso de maternidad y paternidad
Postulación rápida
Asesor de ventas call center
FUMIRED Manejo Integrado de Plagas —Venustiano Carranza, CDMX
- $9,600 a $11,600 por mes
- Incluye fines de semana
- Experiencia en ventas
- Bachillerato
- Habilidades de comunicación
Postulación rápida
1d
$18500/ coordinador de operaciones/ call center
Grupo Nach —Benito Juárez, CDMX
- $18,500 a $23,000 por mes
- Tiempo completo
- Microsoft Excel
- Experiencia en bases de datos
- Capacidad analítica
- Oportunidades de crecimiento
Postulación rápida
Recepcionista / Asesor de contact center
ESCOWILL ENVASES PET SA DE CV —Granjas México, CDMX
- $3,500 a $4,200 por semana
- Tiempo completo
- Inglés
- Actividades administrativas
- Bachillerato
Postulación rápida
10d
Administrador Operativo de Contact Center
Administradora de Cartera —Tlalnepantla, Méx.
- $20,000 por mes
- Tiempo completo
- Microsoft Excel
- Oracle
- ERP systems
Postulación rápida
Banamex - Panadero Repostero para Comedores Ejecutivos
Citi —Ciudad de México, CDMX
- Tiempo completo
- Preparación culinaria
- Preparación de alimentos
- Microsoft Office

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Customer Success Rep - Remote Latin America

The Savings Group -
Desde casa

Postulación rápida

Información del empleo

Cualificaciones

Microsoft Excel
Experiencia en ventas
Servicio al cliente
Centro de llamadas
Microsoft Office
Bachillerato
Garantía de calidad
Uso de computadora
Venta telefónica

Descripción completa del empleo

This position is 100% remote for Mexico, Columbia, Venezuela and Guatemala, Argentina, Honduras, DR, Brazil applicants. Not a US based post. The hours are 10am-7pm MST and includes one Saturday a month from 8-5 MST.

ABOUT US
The Savings Group (TSG), the parent company of RateGenius, AUTOPAY and Tresl, is the most diversified consumer marketplace for automotive finance, refinance, and protection plans. Through a network of more than 180 lenders across all 50 states, TSG provides consumers more choices for their origination and refinanced auto loans, while also delivering loan volume growth to its lender network and partners through a proprietary, web-based platform.

Why Work at The Savings Group?
Working at TSG is more than your standard J-O-B. That's because we work with some of the most amazing goal-oriented and driven people in fintech and still embody the spirit of a startup! Not only have we worked together to perfect the way we serve our customers, but we've built a pretty awesome culture in the process. Our people come from all kinds of backgrounds to create something exciting and new: A BETTER WAY TO DO CAR LOANS. We offer steady growth, a strong and supportive leadership team, and in-depth training and tools to ensure your success.

SUMMARY
The Customer Success Representative Level I ensures that customers receive wonderful customer service in all aspects when taking care of the customers. This includes any and all customers that are calling in to inquire regarding potential vehicle purchases, refinances or questions regarding open applications and so forth. Customer Success maintains all overflow through TSG phone systems and is the start of the TSG journey for all our customers throughout all of its brands. Customer Success Representatives Level I are required to answer all phone calls received, respond to customer inquiries, complete customer applications either over the phone or via text/email, and send emails to the correct corresponding departments as needed to resolve customer complaints. This includes internal transfers as well as maintaining Legal and Compliance concerns when completing applications as well.

ESSENTIAL DUTIES AND RESPONSIBILITIES include achieving positive results in the following key areas:

Understand and demonstrate principles of The Savings Group’s Mission, Vision, and Values.
Document all account, contact, and activity information into various systems.
Answer calls from internal and external sources, while providing a world-class customer service experience.
Complete applications by utilizing various systems to obtain the necessary information and consent.
Manage inbound and outbound communication by email, phone and/ or text to customers to complete applications.
Ensure to send communications to the correct departments when the customer calls in for something that goes beyond the scope of what you are able to assist with (i.e, titles issues, escalations, payoff issues, loan specialist request etc..)
Consistently respond to auto finance inquiries in a timely, efficient, and professional manner.
Meet all metrics and standards set forth by management.
Additional duties as required.

QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Knowledge, Skills, and Abilities

Education: High School diploma is required. One (1) year of customer service-related experience in a call center preferred.
Experience: Experience in inside phone sales, telemarketing, quality assurance or customer service experience with auto finance companies or, car dealerships.
Language/Communication/Interpersonal: Strong listening, verbal, and written communication skills. Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information to customers, clients, and all levels of management.
Reasoning Ability: Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving concrete variables in standardized situations.
Analytical: Detail-oriented with ability to organize, prioritize and work independently. Strong critical thinking skills.
Technical: Ability to toggle between applications on a dual monitor setup. Proficiency with Microsoft Office, with intermediate Excel ability, required. Keyboarding/computer skills, heavy computer and phone usage.
Other: High level of personal motivation, professionalism and integrity required. Ability to exercise discretion and judgment. Must be dependable.

Computer IT/Requirements/compensation:
Must have a desktop or laptop PC capable of installing and running the Windows App. Device must support hardwired (Ethernet) connection for stable network access.

Reliable internet connection with minimum speeds of:
Download: 50 Mbps or higher. Upload: 10 Mbps or higher
Must provide their own headset, mouse, and keyboard.
IT can only provide very limited support for personal devices; it is the responsibility of the new hire to run updates and maintain their personal device.
$1500 US Dollars per month paid on the last day of each month.

Job description statements are intended to describe the general nature and level of work being performed by employees assigned to this job title. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required.

The Savings Group (including all its subsidiaries: AUTOPAY, RateGenius Loan Services, Inc., and Innovative Funding Services dba Tresl) is an equal opportunity employer. With regard to hiring and promotions, qualified persons will not be denied employment opportunity based on race, color, national origin, religion, sex, sexual orientation, gender identity, marital status, age 40 and over, disability, military status, or genetic information. Any questions or concerns about our EEO policy should be directed to Human Resources

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