20 publicaciones de empleo destacadas en api & integration (¡Están contratando!)

Technical Support Executive
Applicate IT Solutions Pvt. Ltd (Salescode.ai) —Desde casa
- $9,000 a $18,000 por mes
- Tiempo completo
- Home Office (Desde casa)
- Bilingüe
- Microsoft Excel
- Inglés
Postulación rápida
1d
Integration Architect / Scrum Master– Remote
U-Hi —Desde casa
- $110,000 a $112,000 por mes
- Tiempo completo
- Home Office (Desde casa)
- Administración de personal
- Inglés
- Mejora continua
Postulación rápida
9d
API & Integration Architect
Hogares Unión —Ciudad de México, CDMX
- Informática
- Ingeniería
- ERP systems
Postulación rápida
SaaS Business Unit Builder
Tele-Help LLC —Desde casa
- $8,500 por mes
- Home Office (Desde casa)
Postulación rápida
QA Engineer in Mexico
Andersen Inc. —Desde casa
- Tiempo completo
- Home Office (Desde casa)
- PMP
- Inglés
- Programa de referidos
Postulación rápida
8d
API Testing
Capgemini —Aguascalientes, Ags.
- Bilingüe
- Inglés
Independent Contractor Integration Salesforce Specialist
Forbes Travel Guide —Desde casa
- Tiempo completo
- Home Office (Desde casa)
- Salesforce
Postulación rápida
Operations Executive(s) - Mexico
BeMyGuest —Ciudad de México, CDMX
- Incluye fines de semana
- Home Office (Desde casa)
- Inglés
Postulación rápida
Client Engagement API Specialist
kraken —Argentina, S. L. P.
- Tiempo completo
- Inglés
- SQL
- C++
1d
Integration Engineer (Hybrid)
Acute Talent —Ciudad de México, CDMX
- Tiempo completo
- Trabajo híbrido
Postulación rápida
Customer Integration Engineer (Contractor)
Hello Patient —Ciudad de México, CDMX
- Tiempo completo
- Trabajo híbrido
- Azure
- Inglés
- Desarrollo de software
Postulación rápida
Senior Full Stack Developer (Node.js + Typescript)
TESYS21 —Desde casa
- $80,000 a $90,000 por mes
- Tiempo completo
- Home Office (Desde casa)
- Azure
- Informática
- DevOps
Postulación rápida
Support Specialist (Tier 1.5 Technical Support)
SupportZebra LLC —Guadalajara, Jal.
- $20,000 a $25,000 por mes
- Tiempo completo
- Inglés
- JavaScript
- Python
Postulación rápida
CRM & Marketing Automation Specialist
Webrunner Media Group —Desde casa
- $18,867 a $22,640 por mes
- Tiempo completo
- Home Office (Desde casa)
- Administración de personal
- CAD
- Inglés
Postulación rápida
QA Engineer – API (Back-End Testing)
TechBiz Global GmbH —Querétaro, Qro.
- Tiempo completo
- Home Office (Desde casa)
- Inglés
- Licenciatura
Software Engineer
Converge Insurance —Desde casa
- Tiempo completo
- Home Office (Desde casa)
- Informática
- Licenciatura
- Mejora continua
Postulación rápida
Senior MES Integration Engineer Systems, Changes Integration Remote Position
SVAM International de Mexico, S. de R.L. de C.V. —Ciudad Victoria, Tamps.
- Tiempo completo
- Home Office (Desde casa)
- Inglés
- Experiencia en bases de datos
- SQL
Postulación rápida
9d
Full Stack Developer - Mexico Residents
Arcadion —Colonia Polanco, CDMX
- Tiempo completo
- Home Office (Desde casa)
- Informática
- Inglés
- Licenciatura
Postulación rápida
Product Manager
Caliza Financial Technologies, Inc —Desde casa
- Tiempo completo
- Home Office (Desde casa)
- Administración de personal
- Gestión de productos
Postulación rápida
AI Automation & Chatbot Engineer
Iron Core Rentals —Desde casa
- Tiempo completo
- Home Office (Desde casa)
- Inglés
- JavaScript
- Python
Postulación rápida

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Technical Support Executive

Applicate IT Solutions Pvt. Ltd (Salescode.ai)
Desde casa

Postulación rápida

Información del empleo

Tiempo completo
$9,000 a $18,000 por mes
Hace 1 día

Cualificaciones

Bilingüe
Microsoft Excel
Plurilingüe
Inglés
SQL
Garantía de calidad
Licenciatura
Tecnologías de la información

Descripción completa del empleo

About the Company

SalesCode.ai is a next-generation AI and eB2B Enterprise SaaS platform built for the CPG industry, founded by former Coca-Cola business leaders. The platform helps brands build future-ready sales teams and trade ecosystems through AI-led SFA, eB2B, DMS, AI-generated task systems, and SCAI - an AI Sales Agent that can engage millions of retailers at scale.

With 3M+ users across 12 countries, SalesCode.ai works with leading global brands including Coca-Cola, ITC, PepsiCo, Colgate, Johnson & Johnson, Mondelez, MARS, Reckitt, Perfetti, BATA, and Pladis. The company guarantees a minimum 3% sales uplift, backed by a 110% refund penalty if the commitment is not delivered.

Role Summary

We are looking for a highly skilled L2 Technical Support Executive responsible for advanced troubleshooting, root-cause analysis, report creation, and resolving complex technical issues escalated from L1 teams. This role requires strong analytical, technical, and communication capabilities, along with the ability to collaborate with cross-functional engineering teams.

Key Responsibilities

Provide advanced technical assistance for escalated incidents requiring deeper investigation.
Perform root-cause analysis (RCA) for recurring or complex issues and share detailed findings with stakeholders.
Troubleshoot issues involving database queries, data discrepancies, API failures, product configurations, and integrations.
Validate defects, replicate issues in staging environments, and work closely with development, QA, and product teams for resolution.
Review, analyse, and interpret complex application logs to identify system-level issues.
Support database mapping and conduct complex SQL operations to analyse and resolve data-related issues.
Prepare detailed technical reports, dashboards, and insights on incident trends, system behaviour, and improvement areas.
Guide and support L1 teams by providing knowledge articles, SOPs, and technical mentoring.
Ensure timely escalation and closure of tickets as per defined SLAs, maintaining high customer satisfaction.

Personal Attributes

High sense of ownership and accountability in driving technical investigations to closure.
Excellent communication skills with the ability to articulate technical findings clearly.
Strong analytical mindset with an innovative, solution-oriented approach.
Proactive, self-driven, and eager to learn advanced tools, integrations, and technologies.

Desired Candidate Profile

Bilingual proficiency in Spanish & English is mandatory.
Strong understanding of SQL with ability to write and optimize queries (joins, aggregations, debugging data issues).
Education qualifications - Full time Bachelor’s degree (Preferably in Tech/IT)
Hands-on experience with Excel, including advanced formulas, pivots, dashboards, and data analysis.
Ability to read, interpret, and analyse complex logs, identify technical errors, and correlate events.
Exposure to APIs, JSON payloads, Postman, or similar tools for debugging.
Familiarity with product configurations, data workflows, and cloud/on-prem support environments
Experience replicating issues in staging/QA environments and validating fixes is an advantage.

Job Type: Full-time

Pay: $9,000.00 - $18,000.00 per month

Education:

Bachelor's (Required)

Language:

Spanish (Required)
English (Required)

Work Location: Remote

Postulación rápida

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