13 publicaciones de empleo destacadas de de software en tepexpan méx. (¡Están contratando!)

Senior Amazon Connect Engineer (Conversational AI)
Oowlish —City, Hgo.
- Oracle
- Administración de personal
- Salesforce
18h
Senior Software Engineer, Backend
Univision communications inc —Vasco de Quiroga, CDMX
- Tiempo completo
- Administración de personal
- Informática
- DevOps
9d
Auxiliar De Ventas
Cadgrafics —Tablas de San Agustín, CDMX
- $9,500 a $10,000 por mes
- Tiempo completo
- CRM software
- Experiencia en ventas
- Actividades administrativas
Postulación rápida
Encargado de Almacén "B"
Construnorte —Tultitlán, Méx.
- Tiempo completo
- Inglés
- Licenciatura
- Almacén
10d
asesor de ventas
Virtualizacion e Infraestructura —Lindavista Norte, CDMX
- Hasta $9,415 por mes
- Tiempo completo
- Experiencia en ventas
- Inglés
- Bachillerato
Postulación rápida
Auxiliar General/ Op
Construnorte —Tultitlán, Méx.
- Tiempo completo
- Inglés
- Licenciatura
10d
Agente de ventas
Difarmer —Ecatepec, Méx.
- $20,000 por mes
- Tiempo completo
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Postulación rápida
12d
Senior DevOps Engineer
ION —City, Hgo.
- Tiempo completo
- Azure
- DevOps
- Inglés
Senior DevOps Engineer
Lab49 —City, Hgo.
- Tiempo completo
- Azure
- DevOps
- Inglés
Solution & Service Sales Representative
Armstrong Fluid Technology —Lindavista Norte, CDMX
- CRM software
- Experiencia en ventas
- ERP systems
Postulación rápida
Ingeniero de Software - Publicación vencida
Brivé Academy —Nezahualcóyotl, Méx.
- $6,000 por mes
Specialist, Info & Serv Desk
Element Fleet Management —City, Hgo.
- Correo electrónico
- Administración de personal
- Informática
- Servicio al cliente
- Estacionamiento gratuito
- Seguro de vida
11h
Técnico Comodin
Smartktg S.A. de C.V. —Nezahualcóyotl, Méx.
- $11,700 a $12,700 por mes
- Incluye fines de semana
- Mantenimiento
- Bachillerato
- Experiencia en manufactura
- Ayuda o servicio de transporte
Postulación rápida
5h

Quiero recibir la alerta de empleo más reciente para de software en tepexpan méx.

Al ingresar a tu cuenta, aceptas las Condiciones del servicio de SimplyHired y das tu consentimiento a nuestra Política de privacidad y Cookies.

Explorar empleos en más ubicaciones

de software jobs near tepexpan méx.

Empleos de Auxiliar Operativo en Tultitlán, Méx.

Empleos de Agente De Ventas en Tenango De Arista, Méx.

Empleos de Agente De Ventas en Tuxtepec, OAX.

Empleos de Asesor Ventas en Puebla

Empleos de Agente De Ventas en Oaxaca

Empleos de Ventas en Saltillo, Coah.

Empleos de Agente De Ventas en Monterrey Centro, N. L.

Empleos de Ejecutivo Ventas Call Center en Ciudad De México

Empleos de Chemical Engineer en Ciudad De México

Empleos de Software Engineer en Monterrey, N. L.

Empleos de Senior Devops Engineer en Ciudad De México

Empleos de Hardware Engineer en Guadalajara, JAL.

Empleos de Global Mobility Specialist en Ciudad De México

Empleos de Paid Search Specialist en Desde Casa

Empleos de Account Specialist en Ciudad De México

Empleos de Field Healthcare Technology Specialist en Cuautitlán Izcalli, Méx.

Empleos de Senior Software Engineer en Ecatepec, Méx.

Empleos de Senior Software Engineer en Guadalajara, JAL.

Empleos de Desarrollo Software en Torreón, Coah.

Empleos de Asesor De Ventas en Navolato, SIN.

Senior Amazon Connect Engineer (Conversational AI)

Oowlish
City, Hgo.

Postúlate ahora

Información del empleo

Hace 18 horas

Cualificaciones

Oracle
Administración de personal
Node.js
Derecho
Ingeniería de software
Avaya
React
Salesforce
Inglés
JavaScript
WCAG
Desarrollo de software
ServiceNow
Servicios financieros
DynamoDB
TypeScript
Habilidades de comunicación
Python

Descripción completa del empleo

Join Our Team

Oowlish, one of Latin America's rapidly expanding software development companies, is seeking experienced technology professionals to enhance our diverse and vibrant team.

As a valued member of Oowlish, you will collaborate with premier clients from the United States and Europe, contributing to pioneering digital solutions. Our commitment to creating a nurturing work environment is recognized by our certification as a Great Place to Work, where you will have opportunities for professional development, growth, and a chance to make a significant international impact.

We offer the convenience of remote work, allowing you to craft a work-life balance that suits your personal and professional needs. We're looking for candidates who are passionate about technology, proficient in English, and excited to engage in remote collaboration for a worldwide presence.

About the Role

We are looking for an experienced Senior Amazon Connect Engineer to build enterprise-scale contact center and conversational AI solutions using Amazon Connect, AWS serverless technologies, and Generative AI.

This is a highly hands-on engineering role where you'll build contact flows, AI agents, serverless integrations, and custom agent experiences while helping modernize large-scale customer service platforms. You'll work across Amazon Connect, Amazon Bedrock, conversational AI, full-stack development, and cloud-native architectures.

The ideal candidate combines deep experience with Amazon Connect or enterprise CCaaS with strong software engineering fundamentals and hands-on experience building AI-powered conversational experiences. You'll also work directly with customer engineering teams, contributing to technical decisions, implementations, production releases, and knowledge transfer.

Key Responsibilities:

Design and build enterprise contact center solutions using Amazon Connect.
Develop and maintain contact flows, routing strategies, Customer Profiles, Cases, Tasks, and other Amazon Connect capabilities.
Build AI-powered self-service and conversational experiences using Amazon Connect AI capabilities and Amazon Bedrock.
Develop AI agents with tool-calling integrations, business workflows, authentication flows, and appropriate guardrails.
Implement conversational AI behaviors including escalation to human agents, fallback handling, and error recovery.
Develop backend integrations using AWS Lambda and serverless AWS services.
Build serverless and event-driven solutions using technologies such as EventBridge, Step Functions, SQS/SNS, DynamoDB, and Kinesis.
Develop custom agent and administrative experiences using React and Amazon Connect Streams API.
Integrate contact center solutions with CRM and enterprise platforms.
Build Infrastructure as Code using AWS CDK and/or Terraform.
Develop and maintain CI/CD pipelines and automated testing.
Implement monitoring, observability, and alerting for production contact center and AI workloads.
Troubleshoot complex production issues across voice, chat, backend services, and AI agents.
Support migrations from legacy contact center platforms to modern cloud-based solutions.

Requirements:

7+ years of hands-on software engineering experience.
2+ years building enterprise-scale solutions with Amazon Connect or comparable Contact Center as a Service (CCaaS) platforms.
Strong hands-on experience developing modern cloud applications using AWS.
Experience building conversational AI or Generative AI solutions.
Strong TypeScript/Node.js and Python development experience.
Production React development experience.
Strong AWS serverless engineering experience.
Experience with Infrastructure as Code.
Experience deploying and supporting production systems.
Strong customer-facing communication skills.
Strong written and verbal English communication skills.

Must Have:

Strong Amazon Connect experience, including:
- Contact Flows
- Routing
- Customer Profiles
- Cases and Tasks
- Contact Lens
- Streams API
Experience building Conversational AI solutions.
Hands-on experience with LLM-based development.
Experience with Amazon Bedrock, Amazon Q in Connect, or equivalent Generative AI technologies.
Experience with Prompt Engineering.
Experience implementing AI tool calling and external API integrations.
Strong TypeScript/Node.js development experience.
Strong Python development experience.
Production experience with React.
Strong AWS serverless experience, including technologies such as:
- AWS Lambda
- EventBridge
- API Gateway
- DynamoDB
- Step Functions
Infrastructure-as-Code experience with AWS CDK or Terraform.
Experience building and supporting production systems.
Experience with automated testing and CI/CD.
Experience implementing monitoring and observability.

Nice to Have:

Amazon Lex experience.
Experience with multi-agent AI architectures.
Experience implementing AI guardrails and hallucination mitigation.
AI observability experience, including latency, trace, token, and cost analysis.
Amazon Connect Contact Lens experience.
Amazon Connect Workforce Management (WFM) experience.
Contact center analytics experience.
Experience with AWS Glue, Lake Formation, Athena, or QuickSight.
Experience migrating from legacy contact center platforms such as:
- Avaya
- Genesys
- Cisco
- Oracle
- Salesforce
Experience with CRM integrations, including Salesforce or ServiceNow.
Experience with contact center operations and metrics such as AHT, CSAT, SLA/TAT, and containment.
Experience with accessibility standards such as WCAG 2.1 AA or Section 508.
Experience working in regulated environments such as healthcare, financial services, or government.
AWS certifications.

Benefits & Perks:

Home office;

Competitive compensation based on experience;

Career plans to allow for extensive growth in the company;

International Projects;

Oowlish English Program (Technical and Conversational);

Oowlish Fitness with Total Pass;

Games and Competitions;

Postúlate ahora

Refina tu búsqueda

de software empleos en tepexpan méx.

Senior Amazon Connect Engineer (Conversational AI)

Senior Software Engineer, Backend

Auxiliar De Ventas

Encargado de Almacén "B"

asesor de ventas

Auxiliar General/ Op

Agente de ventas

Senior DevOps Engineer

Senior DevOps Engineer

Solution & Service Sales Representative

Ingeniero de Software - Publicación vencida

Specialist, Info & Serv Desk

Técnico Comodin

Quiero recibir la alerta de empleo más reciente para de software en tepexpan méx.

Related Searches

Explorar empleos en más ubicaciones

About the Role

Key Responsibilities:

Requirements:

Must Have:

Nice to Have:

Herramientas para candidatos

Herramientas para empresas

Explorar

Mantente conectado