12 publicaciones de empleo destacadas de customer service analyst en nuevo león (¡Están contratando!)

Business Operations Manager
Epicor —Monterrey, N. L.
- Tiempo completo
- Administración de personal
- Salesforce
- ERP systems
5d
Workday Configuration Analyst
nVent —Monterrey, N. L.
- Tiempo completo
- Bilingüe
- Informática
- Inglés
FP&A Leader-Global Sales & Marketing
Rockwell Automation —Monterrey, N. L.
- Tiempo completo
- Licenciatura
Software Developer
PROTRANS INTERNATIONAL LLC —Monterrey, N. L.
- Tiempo completo
- Azure
- Informática
- Servicio al cliente
Postulación rápida
14d
Credit Management Intern
Danfoss —Apodaca, N. L.
- Experiencia en ventas
- Servicio al cliente
- Inglés
2d
Finance Intern ( Credit Management)
Danfoss —Apodaca, N. L.
- Experiencia en ventas
- Servicio al cliente
- Inglés
Compensation & Benefits Specialist
Corning —Apodaca, N. L.
- Inglés
- Maestría
- Licenciatura
- Seguro dental
- Vacaciones adicionales o permisos con goce de sueldo
Sr SAP Security Analyst
RS Americas —Monterrey, N. L.
- Licenciatura
- Sin título de educación superior
07 - Planner
Celestica —Apodaca, N. L.
- Microsoft Powerpoint
- Microsoft Excel
- Licenciatura
6d
MES Engineer
North Point Technology —Monterrey, N. L.
- Oracle
- Administración de personal
- Disponibilidad para viajar hasta un 50 %
Postulación rápida
Operations Associate, Ratings Operations Support (RWS)
Fitch Ratings —Monterrey, N. L.
- Licenciatura
- Habilidades de comunicación
Automation Systems Engineer
North Point Technology —Monterrey, N. L.
- Oracle
- Administración de personal
- Disponibilidad para viajar hasta un 50 %
Postulación rápida

Other jobs to consider

Find your next job by exploring related positions.

Asesoria Dinamica
Heineken México —Monterrey, N. L.
Desarrollo y ejecución de estrategias de ventas para alcanzar los objetivos comerciales establecidos. Realizar visitas periódicas a clientes, garantizando un…
$20,000 a $30,000 por mes
Postulación rápida
Asesor Ventas Call Center
GRUPO CLA —Nuevo León, N. L.
*Uso de software CRM:* Habilidad para registrar datos, dar seguimiento a prospectos y actualizar el historial de llamadas en tiempo real.
$12,000 a $15,000 por mes
Postulación rápida
9d

Quiero recibir la alerta de empleo más reciente para customer service analyst en nuevo león

Al ingresar a tu cuenta, aceptas las Condiciones del servicio de SimplyHired y das tu consentimiento a nuestra Política de privacidad y Cookies.

Explorar empleos en más ubicaciones

customer service analyst jobs near nuevo león

Empleos de Security Analyst en Monterrey, N. L.

Empleos de Planner en Apodaca, N. L.

Empleos de Software Engineer en Monterrey, N. L.

Empleos de Automation Engineer en Monterrey, N. L.

Empleos de Engineer en Monterrey, N. L.

Empleos de Bim Coordinador, Bim Manager en Ciudad De México

Empleos de Sap Business One en Tlalnepantla, Méx.

Empleos de Senior Marketing Manager en Ciudad De México

Empleos de Business Operations Manager en Jalisco

Empleos de Business Operations Manager en Ciudad De México

Empleos de Security Analyst en Guadalajara, JAL.

Empleos de Financial Analyst en San Luis Potosí, S. L. P.

Empleos de Security Analyst en Ciudad De México

Empleos de Credit Manager en Isla Mujeres, Qroo.

Empleos de Go Credit en Monterrey, N. L.

Empleos de Brand Manager en Guadalajara, JAL.

Empleos de Credit Manager en Ciudad De México

Empleos de Jr Brand Manager en Ciudad De México

Empleos de Credit Manager en Desde Casa

Empleos de Program Manager en Tijuana, B.c.

Business Operations Manager

Epicor -
Monterrey, N. L.

Postúlate ahora

Información del empleo

Tiempo completo
Hace 5 días

Beneficios

Programa de tutoría a empleados

Cualificaciones

Administración de personal
Salesforce
ERP systems
ServiceNow
Recursos humanos
Experiencia en manufactura
Habilidades de comunicación

Descripción completa del empleo

The Job

The Business Operations Manager oversees a team with responsibility for pre-order operational activities including systems related processes in support of sales quotes, sales orders, purchasing, pricing, and/or procurement. This position will ensure that operational excellence is achieved through technological improvements and efficiencies.

What you will be doing

Manage, train an develop Business Systems Analysts and Business Operations team members.
Provide guidance and direction to ensure all systems and applications operate smoothly and foster coordination between departments.
Maximize the efficiency of all pre-order business operations procedures.
Establish production KPIs and conduct quality assessments.
Monitor daily operations and address potential issues when they arise.
Resolve highly complex client, account, and/or processing issues and discrepancies.
Build processes that meet our business objectives and ensure compliance.
Monitor financial data and recommend solutions that will improve profitability.
Determine the needs of external and internal stakeholders and incorporate them into new strategic plans.
Assists on special projects and provides ad hoc reports as needed.

What you likely bring

Experience with use and/or implementation of software
Evaluating and streamlining processes
Experience with multi-company and multi-location environment
Problem Solving - Attention to detail, eager to learn and develop new solutions, persistence in driving improvement, and process driven
Customer Service Orientation - Consistently meeting and anticipating the needs of internal customers, and respecting others and fostering positive working relationships
Ability to multi task and shift priorities as needed to meet deadlines
Strong analytical skills and attention to detail and accuracy
Effective verbal and written communication skills
Strong team building skills

What Can Set You Apart

8+ years applicable experience and demonstrated success/knowledge in a Business Operations team
3+ years of Manufacturing specialized/industry experience
3+ years in Software Industry preferred
Experience leveraging service management platforms (e.g ., ServiceNow, EpicCare, Salesforce Service Cloud, or similar) to improve operational efficiency, case management, reporting, and the overall support experience.
Demonstrated success identifying opportunities to streamline operations through automation, standardization, knowledge management, and continuous process improvement.
Strong Operational Excellence mindset with experience establishing KPIs, analyzing performance trends, conducting root cause analysis, and implementing measurable improvements to team performance and customer outcomes.
Experience partnering with business and technical teams to prioritize system enhancements, improve workflows, and ensure tools effectively support evolving business needs.
Ability to think strategically about how people, processes, and technology work together to build a scalable, customer-focused support organization while fostering a culture of continuous improvement.

#LI-MG1 #LI-Hybrid

About Epicor

At Epicor, we’re truly a team. Join 5,000 talented professionals in creating a world of better business through data, AI, and cognitive ERP. We help businesses stay future-ready by connecting people, processes, and technology. From software engineers who command the latest AI technology to business development reps who help us seize new opportunities, the work we do matters. Together, Epicor employees are creating a more resilient global supply chain.

We’re Proactive, Proud, Partners .

Whatever your career journey, we’ll help you find the right path. Through our training courses, mentorship, and continuous support, you’ll get everything you need to thrive. At Epicor, your success is our success. And that success really matters, because we’re the essential partners for the world’s most essential businesses—the hardworking companies who make, move, and sell the things the world needs.

Competitive Pay & Benefits

Health and Wellness: Comprehensive health and wellness benefits designed to support your overall well-being.

Internal Mobility: Opportunities for mentorship, continuing education, and focused career goal setting, with 25% of positions filled internally.

Career Development: Free LinkedIn Learning licenses for everyone, along with our Mentoring Program to boost your personal development.

Education Support: Geographically specific programs to balance the cost of education with the benefits of continued learning and personal development.

Inclusive Workplace: Collaborate with a diverse team in an inclusive, global workplace that fosters innovation and celebrates partnership.

Work-Life Balance: Policies built on mutual trust and support, encouraging time off to rest, recharge, and reconnect.

Global Mobility: Comprehensive support for international relocations and permanent residency processes.

Equal Opportunities and Accommodations Statement

Epicor is committed to creating a workplace and global community where inclusion is valued; where you bring the whole and real you— that’s who we’re interested in. If you have interest in this or any role- but your experience doesn’t match every qualification of the job description, that’s okay- consider applying regardless.

We are an equal-opportunity employer.

Recruiter:

Martin Garcia Jr.

Postúlate ahora

Refina tu búsqueda

customer service analyst empleos en nuevo león

Business Operations Manager

Workday Configuration Analyst

FP&A Leader-Global Sales & Marketing

Software Developer

Credit Management Intern

Finance Intern ( Credit Management)

Compensation & Benefits Specialist

Sr SAP Security Analyst

07 - Planner

MES Engineer

Operations Associate, Ratings Operations Support (RWS)

Automation Systems Engineer

Other jobs to consider

Quiero recibir la alerta de empleo más reciente para customer service analyst en nuevo león

Related Searches

Explorar empleos en más ubicaciones

Herramientas para candidatos

Herramientas para empresas

Explorar

Mantente conectado