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1st Housekeeper | Assistant Chief Housekeeper | Chief Housekeeper - Prior Ship Experience Required - AVAIL: COL, MEX, ARG, CHL

Carsein Global Recruitment
México

Postulación rápida

Información del empleo

Cualificaciones

Administración de personal
Inglés
Manejo de grupos
Control de calidad
Liderazgo

Descripción completa del empleo

DESCRIPTION

Housekeeping – Supervisory & Management Roles

Positions: 1st Housekeeper | Assistant Chief Housekeeper | Chief Housekeeper

Position Overview

We are recruiting experienced housekeeping leaders for luxury and ultra-luxury cruise lines, responsible for overseeing all housekeeping operations onboard.

These roles ensure the highest standards of cleanliness, organization, and guest satisfaction across cabins, public areas, and crew accommodations.

Key Responsibilities

1st Housekeeper

Supervise daily housekeeping operations across assigned areas
Lead and coordinate stateroom attendants and utility staff
Ensure cabins and public areas meet company quality standards
Conduct inspections and maintain consistency in service delivery
Support training and development of housekeeping staff
Handle guest requests and resolve service issues

Assistant Chief Housekeeper

Support the Chief Housekeeper in managing overall housekeeping operations
Oversee multiple housekeeping sections (cabins, public areas, laundry)
Monitor staff performance, scheduling, and daily operations
Ensure compliance with sanitation and company standards
Assist in inventory control, linen management, and operational planning
Handle escalated guest concerns and operational challenges

Chief Housekeeper

Lead and manage the entire housekeeping department onboard
Oversee all operations including cabins, public areas, and laundry
Ensure consistent delivery of luxury-level cleanliness and service standards
Manage large multicultural teams and departmental structure
Control budgets, inventory, and operational costs
Develop training programs and maintain performance standards
Handle high-level guest issues and ensure overall guest satisfaction

Work Environment

Luxury and ultra-luxury cruise ships
High guest expectations and inspection standards
Large, multicultural teams
Detail-driven, operational environment

Working Conditions

10–11 hours per day
7 days per week
High-pressure environment with strict quality expectations

Required Documents

CV in English (Harvard format)
2 reference letters
Valid passport

Important

Candidates are responsible for onboarding documentation costs (medical, visa, STCW if applicable)
Carsea recruitment services are 100% free
Full guidance provided throughout the process

Commitment

Must be able to complete documentation within 2–4 months maximum
Full commitment to the process is required

Availability

Positions are very limited and highly competitive
Candidates will be contacted only when suitable vacancies become available
Waiting time may exceed 6+ months

REQUIREMENTS

Housekeeping – Supervisory & Management Roles (Requirements)

Positions: 1st Housekeeper | Assistant Chief Housekeeper | Chief Housekeeper

Experience

1st Housekeeper

Minimum 3–5 years in housekeeping operations
At least 1–2 years in a supervisory role
Experience in cabins and/or public areas

Assistant Chief Housekeeper

Minimum 5–7 years in housekeeping
At least 2–3 years in management or multi-area supervision
Experience overseeing cabins, public areas, and/or laundry

Chief Housekeeper

Minimum 7–10+ years in housekeeping
At least 3–5 years in senior management roles
Proven experience managing full housekeeping operations and large teams

Ship Experience

Mandatory for all roles
Candidates must have prior cruise ship experience in similar or lower roles
Strong onboard operational knowledge required

Skills

Strong leadership and team management
Advanced knowledge of housekeeping operations (cabins, public areas, laundry)
Ability to manage:
Inspections and quality control
Staff scheduling and performance
Inventory, linen control, and supplies
Guest complaints and service recovery
Understanding of sanitation and hygiene standards (USPH)
Strong organizational and problem-solving skills
Ability to work under pressure in high-demand environments

Language

English: B2–C1 minimum (advanced level required)
Strong communication and guest interaction skills

General Requirements

CV in English (Harvard format), updated with no gaps
Minimum 2 verifiable reference letters
Valid passport
Availability to work:
10–11 hours per day
7 days per week
High level of professionalism, discipline, and attention to detail

Commitment

Ability to complete onboarding documentation within 2–4 months maximum
Willingness to cover documentation costs (medical, visa, certifications if applicable)

Important

Positions are very limited and highly competitive
Candidates will be contacted only when suitable vacancies become available
Waiting time may exceed 6+ months

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Housekeeping – Supervisory & Management Roles

Position Overview

Key Responsibilities

1st Housekeeper

Assistant Chief Housekeeper

Chief Housekeeper

Work Environment

Working Conditions

Required Documents

Important

Commitment

Availability

Housekeeping – Supervisory & Management Roles (Requirements)

Experience

Ship Experience

Skills

Language

General Requirements

Commitment

Important

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