DESCRIPTION
Positions: 1st Housekeeper | Assistant Chief Housekeeper | Chief Housekeeper
We are recruiting experienced housekeeping leaders for luxury and ultra-luxury cruise lines, responsible for overseeing all housekeeping operations onboard.
These roles ensure the highest standards of cleanliness, organization, and guest satisfaction across cabins, public areas, and crew accommodations.
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Supervise daily housekeeping operations across assigned areas
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Lead and coordinate stateroom attendants and utility staff
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Ensure cabins and public areas meet company quality standards
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Conduct inspections and maintain consistency in service delivery
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Support training and development of housekeeping staff
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Handle guest requests and resolve service issues
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Support the Chief Housekeeper in managing overall housekeeping operations
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Oversee multiple housekeeping sections (cabins, public areas, laundry)
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Monitor staff performance, scheduling, and daily operations
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Ensure compliance with sanitation and company standards
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Assist in inventory control, linen management, and operational planning
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Handle escalated guest concerns and operational challenges
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Lead and manage the entire housekeeping department onboard
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Oversee all operations including cabins, public areas, and laundry
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Ensure consistent delivery of luxury-level cleanliness and service standards
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Manage large multicultural teams and departmental structure
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Control budgets, inventory, and operational costs
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Develop training programs and maintain performance standards
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Handle high-level guest issues and ensure overall guest satisfaction
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Luxury and ultra-luxury cruise ships
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High guest expectations and inspection standards
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Large, multicultural teams
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Detail-driven, operational environment
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10–11 hours per day
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7 days per week
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High-pressure environment with strict quality expectations
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CV in English (Harvard format)
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2 reference letters
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Valid passport
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Candidates are responsible for onboarding documentation costs (medical, visa, STCW if applicable)
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Carsea recruitment services are 100% free
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Full guidance provided throughout the process
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Must be able to complete documentation within 2–4 months maximum
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Full commitment to the process is required
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Positions are very limited and highly competitive
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Candidates will be contacted only when suitable vacancies become available
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Waiting time may exceed 6+ months
REQUIREMENTS
Positions: 1st Housekeeper | Assistant Chief Housekeeper | Chief Housekeeper
1st Housekeeper
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Minimum 3–5 years in housekeeping operations
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At least 1–2 years in a supervisory role
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Experience in cabins and/or public areas
Assistant Chief Housekeeper
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Minimum 5–7 years in housekeeping
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At least 2–3 years in management or multi-area supervision
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Experience overseeing cabins, public areas, and/or laundry
Chief Housekeeper
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Minimum 7–10+ years in housekeeping
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At least 3–5 years in senior management roles
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Proven experience managing full housekeeping operations and large teams
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Mandatory for all roles
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Candidates must have prior cruise ship experience in similar or lower roles
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Strong onboard operational knowledge required
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Strong leadership and team management
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Advanced knowledge of housekeeping operations (cabins, public areas, laundry)
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Ability to manage:
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Inspections and quality control
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Staff scheduling and performance
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Inventory, linen control, and supplies
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Guest complaints and service recovery
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Understanding of sanitation and hygiene standards (USPH)
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Strong organizational and problem-solving skills
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Ability to work under pressure in high-demand environments
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English: B2–C1 minimum (advanced level required)
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Strong communication and guest interaction skills
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CV in English (Harvard format), updated with no gaps
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Minimum 2 verifiable reference letters
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Valid passport
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Availability to work:
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10–11 hours per day
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7 days per week
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High level of professionalism, discipline, and attention to detail
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Ability to complete onboarding documentation within 2–4 months maximum
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Willingness to cover documentation costs (medical, visa, certifications if applicable)
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Positions are very limited and highly competitive
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Candidates will be contacted only when suitable vacancies become available
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Waiting time may exceed 6+ months
