20 publicaciones de empleo destacadas de service team lead en querétaro, que (¡Están contratando!)

Key Accounts Customer Care Associate II
ADI Global Distribution —Querétaro, Qro.
- Tiempo completo
- Servicio al cliente
- Inglés
- Capacitación
11h
Digital Marketing Manager
Redwood Logistics —Centro, Qro.
- Tiempo completo
- Trabajo híbrido
- Administración de personal
- Mercadotecnia
- Licenciatura
- Seguro de vida
Postulación rápida
10h
Process Engineer
The Gund Company - Mexico —El Marqués, Qro.
- Tiempo completo
- CAD
- Microsoft Office
- Licenciatura
Postulación rápida
4d
Indirect Purchasing Buyer
Autoliv Mexico —Centro, Qro.
- ERP systems
- Mantenimiento
- Inglés
7d
IT Project Lead (infrastructure)
Eaton —Querétaro, Qro.
- Administración de personal
- PMP
- Licenciatura
Business Development Analyst
Ria Money Transfer (Dandelion) —Querétaro, Qro.
- Tiempo completo
- Administración de personal
- Inglés
- Apertura de nuevos negocios
- Seguro de vida
Postulación rápida
Credit Analyst
Watlow —Querétaro, Qro.
- Microsoft Excel
- Oracle
- Microsoft Outlook
- Seguro dental
- Seguro de la vista
Postulación rápida
8d
Commerce Delivery Manager
Orium —Querétaro, Qro.
- Tiempo completo
- Home Office (Desde casa)
- Administración de personal
- Inglés
- Mejora continua
Postulación rápida
Supply Chain Scheduler
Valeo —Querétaro, Qro.
- Tiempo completo
- ERP systems
10d
Strategic Content Writer (SEO,PPC & UX)
REGEX SEO —Querétaro, Qro.
- Tiempo completo
- Home Office (Desde casa)
- Inglés
- Vacaciones adicionales o permisos con goce de sueldo
Postulación rápida
Manager, Engineering
Petco —Querétaro, Qro.
- Tiempo completo
- Administración de personal
- Informática
- PMP
- Vacaciones adicionales o permisos con goce de sueldo
Web Content Specialist
Eaton —Querétaro, Qro.
- Administración de personal
- Mercadotecnia
- Inglés
Invoice to Cash Senior Manager
Kellanova —San Antonio de la Punta, Qro.
- Inglés
- Licenciatura
LM007: Service Agent II
FedEx LAC —Querétaro, Qro.
- Tiempo completo
- Servicio al cliente
- Inglés
- Bachillerato
OCP Networking Architect
TechBiz Global GmbH —Querétaro, Qro.
- Tiempo completo
- Administración de personal
- Doctorado
- Inglés
Postulación rápida
Cash & Banking, Supervisor
Flowserve —Querétaro, Qro.
- Inglés
- Licenciatura
- Negociación
Postulación rápida
Azure Data Engineer
Infosys —Querétaro, Qro.
- Azure
- Informática
- Inglés
Postulación rápida
Digital Marketing Specialist, Paid Media
Schneider Electric —Querétaro, Qro.
- Tiempo completo
- Administración de personal
- Mercadotecnia
- Inglés
1d
Accounting Analyst
Eaton —Querétaro, Qro.
- Oracle
- Licenciatura
- Mejora continua
Accounting Analyst (US GAAP)
Eaton —Querétaro, Qro.
- Oracle
- Administración de personal
- Inglés
3d

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Key Accounts Customer Care Associate II

ADI Global Distribution -
Querétaro, Qro.

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Información del empleo

Tiempo completo
Hace 11 horas

Cualificaciones

Servicio al cliente
Inglés
Capacitación

Descripción completa del empleo

Serve as the primary customer contact for your assigned portfolio of accounts and ensure all customer needs and expectations are met. You will respond to inbound customer calls and email regarding order inquiry as to ship dates, problems, order changes, repairs and RMA's. You will assist other customer service associates with administrative duties. You will communicate with other departments such as Technical Support, Logistics, Manufacturing, Regional Sales Managers, Product Managers, etc. , to resolve customer issues. You will support ordering processing including order entry, expediting orders, change orders, returns, monitoring order status and resolving discrepancies. Help ADI be the customer's top choice by delivering excellent customer care. Build up your business acumen while learning to address customer needs. Be part of the team that is solving complex problems for the customer.

JOB DUTIES:

Independently processes routine sales support requests, including order entry, updates, and record maintenance, with minimal guidance.
Tracks order status and coordinates follow-up on shipping dates, lead times, and basic order changes within established procedures.
Responds to standard customer and internal inquiries by phone or email, using approved information and company systems.
Troubleshoots routine issues such as missing information, basic order discrepancies, and simple documentation errors, escalating unusual cases when needed.
Coordinates with sales, customer service, operations, and other internal teams to help resolve routine order or fulfillment questions.
Maintains accurate logs, customer notes, and transaction records to support timely service and clean handoffs.
Guides newer team members informally on basic processes, system usage, and documentation expectations.
Identifies recurring process issues and shares suggestions to improve day-to-day accuracy and workflow consistency.

YOU MUST HAVE:

1-2 years of customer service or support experience, with the ability to independently manage customer requests from start to finish.
Advanced English communication skills (written and verbal), including professional email correspondence and customer interactions.
Strong attention to detail and follow-through, ensuring accurate responses, proper documentation, and timely follow-up.
Critical thinking and problem-solving abilities, with a proactive approach to anticipating customer needs and resolving issues.
Team-oriented mindset and ability to follow established processes (SOPs) while maintaining professionalism and accountability.

WE VALUE:

An ability to learn quickly
Ability to multitask
Being proactive
A bias for action
An ability to work in a team
A commitment to discovering ways to improve service
Professionalism
Emotional intelligence

WHAT'S IN IT FOR YOU?

Benefits that go beyond Mexican labor law, ensuring your well-being and peace of mind.
A collaborative and inclusive work environment where your contributions are valued.
Opportunities for continuous professional growth and skill development through training, mentoring, and challenging projects.
Access to cutting-edge tools, resources, and a supportive team to help you excel.
The chance to work with a global, innovative company shaping the future in its industry.

#LI-Hybrid
#LI-JB1

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service team lead empleos en querétaro, que

Key Accounts Customer Care Associate II

Digital Marketing Manager

Process Engineer

Indirect Purchasing Buyer

IT Project Lead (infrastructure)

Business Development Analyst

Credit Analyst

Commerce Delivery Manager

Supply Chain Scheduler

Strategic Content Writer (SEO,PPC & UX)

Manager, Engineering

Web Content Specialist

Invoice to Cash Senior Manager

LM007: Service Agent II

OCP Networking Architect

Cash & Banking, Supervisor

Azure Data Engineer

Digital Marketing Specialist, Paid Media

Accounting Analyst

Accounting Analyst (US GAAP)

Quiero recibir la alerta de empleo más reciente para service team lead en querétaro, que

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