20 publicaciones de empleo destacadas de general sr en cuauhtémoc, dif (¡Están contratando!)

General Support Senior Manager
PayJoy —Ciudad de México, CDMX
- Tiempo completo
- Microsoft Excel
- Maestría
- SQL
- Seguro dental
- Seguro de la vista
14d
Manager, General Ledger
Celanese International Corporation —Ciudad de México, CDMX
- Tiempo completo
- Microsoft Excel
- ERP systems
- Inglés
General Manager Mexico
Waters Corporation —San Pedro de los Pinos, CDMX
- Administración de personal
- Salesforce
- Inglés
Health Operations Manager
Aon Corporation —Cuauhtémoc, CDMX
- Tiempo completo
- Licenciatura
- Mejora continua
- Sin título de educación superior
Support Software Engineer, Senior
Infor —Ciudad de México, CDMX
- Administración de personal
- ERP systems
- Análisis de datos
Facilities Coordinator
Integreon Intermediate LLC —Juárez, CDMX
- $21,000 a $22,000 por mes
- Tiempo completo
- Administración de personal
- Inglés
- Microsoft Office
- Seguro dental
- Seguro de la vista
6d
Executive Assistant/Office Manager
Ares Management —Ciudad de México, CDMX
- Tiempo completo
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Office Assistant
Integreon Managed Solutions —Ciudad de México, CDMX
- $21,000 a $22,000 por mes
- Tiempo completo
- Administración de personal
- Inglés
- Microsoft Office
- Seguro dental
- Seguro de la vista
Postulación rápida
6d
Senior Customer Experience Analyst, Udemy Business
Udemy —Ciudad de México, CDMX
- $440,000 a $550,000 por año
- Administración de personal
- Salesforce
- Presencial
Postulación rápida
4d
Senior Manager, Performance Improvement & Development
Marriott International, Inc —Colonia Polanco, CDMX
- Tiempo completo
- Administración de personal
- Disponibilidad para viajar hasta un 50 %
- Licenciatura
VP of IT & Technology Sales Leader
Totum Talent —Ciudad de México, CDMX
- Administración de personal
- Experiencia en ventas
- Maestría
Talent Acquisition Associate
SimCorp A/S —Ciudad de México, CDMX
- Tiempo completo
- Inglés
- Reclutamiento
- Servicios financieros
- Seguro dental
- Vacaciones adicionales o permisos con goce de sueldo
Specialist, Contact Center (Trilingual)
Mastercard —Ciudad de México, CDMX
- Tiempo completo
- Bilingüe
- Microsoft Excel
- Servicio al cliente
Collections Supervisor
AIG SEGUROS MEXICO S.A. DE C.V. —Ciudad de México, CDMX
- Correo electrónico
- CRM software
- Microsoft Excel
- Servicio al cliente
- Seguro de vida
Postulación rápida
Senior Manager, Global Support
SimCorp A/S —Ciudad de México, CDMX
- Tiempo completo
- Inglés
- Licenciatura
- Mejora continua
Senior Associate Specialist, Procurement Operations
Celanese International Corporation —Ciudad de México, CDMX
- Tiempo completo
- Inglés
- Licenciatura
- Negocios
7d
Merchandise Lead, Finance Supervisor - GFFS
Sony Music Entertainment Canada —Ciudad de México, CDMX
- Administración de personal
- Experiencia en ventas
- Inglés
- Vacaciones adicionales o permisos con goce de sueldo
Senior Deal Desk analyst
Lenovo —Federal, CDMX
- Tiempo completo
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Sales Development Representative
Hire Overseas —Ciudad de México, CDMX
- Tiempo completo
- Home Office (Desde casa)
- Experiencia en ventas
- Salesforce
- Inglés
- Vacaciones adicionales o permisos con goce de sueldo
Postulación rápida
Growth Strategy Manager- Portuguese Speaker (Based in Buenos Aires)
FeverUp —Ciudad de México, CDMX
- Tiempo completo
- Inglés
- SQL
- Licenciatura
- Seguro dental
- Descuento de gimnasio
Postulación rápida

Quiero recibir la alerta de empleo más reciente para general sr en cuauhtémoc, dif

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General Support Senior Manager

PayJoy -
Ciudad de México, CDMX

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Información del empleo

Tiempo completo
Hace 14 días

Beneficios

Seguro dental
Seguro de la vista
Seguro de vida

Cualificaciones

Economía
Microsoft Excel
Ventas SaaS
Maestría
SQL
Licenciatura
SaaS
Negocios

Descripción completa del empleo

About PayJoy

PayJoy, a Public Benefit Corporation, is a mission-first credit provider dedicated to helping under-served customers in emerging markets to achieve financial stability and success. Our patented technology for secured credit provides an on-ramp for new customers to enter the credit system. Through PayJoy’s point-of-sale financing and card offerings, customers gain access to a modern quality of life. PayJoy’s credit also allows our customers to seize opportunities as micro-entrepreneurs, and acts as insurance for tough times. Through our cutting-edge machine learning, data science, and anti-fraud AI, we have served over 18 million customers as of 2025 while achieving solid profitability for sustainable growth.

This role

The Senior Manager of General Support - Mexico will be responsible for managing the day to day operations of all Customer and Clerk support teams in Mexico. In this role, they will monitor and improve support metrics (e.g. average handle time, first reply time, clerk satisfaction and customer satisfaction) and make sure that the teams are effectively supporting the experience of our customers in the country. Additionally, they will forge strong alliances with key stakeholders such as the Country Manager and Commercial Director in Mexico, making sure that each team is performing according to local expectations. Additionally, this role will push for standardization of global metrics and initiatives (e.g. align a common cross-country approach for support agent QA ratings), seek for optimization of resources (e.g. tools and licenses cost), and product improvements. This role will be instrumental in the new Global Support Ops organization.

At PayJoy, we transform lives by unlocking access to the modern financial system. Your role will help empower underserved individuals to step into a brighter financial future.

Key Responsibilities

Design and implement the global support strategies to maximize customer and clerk experience.
Identify current bottlenecks and issues in common all Support processes and propose improvements.
Optimize resource management of Support agents.
Align on and carry out Fraud Prevention strategy with Fraud/Risk teams.
Stakeholder management of local commercial director and country manager.
Co-design a global performance metrics system to compare performance across BPOs and internal Support teams
Co-design a scalable QA strategy to capture improvement areas at agent level, determine a proper training system, and standardize incentives/SLAs

Qualifications

Experience in managing complex, large support teams with some commercial overlap/exposure
Exposure to “0 to 1” situations where the candidate had built a team or processes from scratch
7+ years of experience working in Operations of high-growth startups
Advanced use of G-sheet/Microsoft Excel and comfort with analytics
Bachelor degree in Business Administration, Economics, Finance, Accounting, related fields
Exposure to regional roles
Experience in managing BPOs
Experience in specific large scale SAAS projects (e.g. migration to a new CRM)
MBA desired
SQL basics desired

Benefits

100% Company-funded Health and dental and vision discount plan for employees and immediate family members.
Life insurance.
Phone finance, Headphone, home office equipment, and wellness perks.
30 days of Christmas bonus
20 days paid Vacation
50% Vacation premium
13% Saving funds
$2,000 MXN monthly grocery coupons
$2,000 USD annual Co-working Travel perk
$2,000 USD annual Professional Development perk
Catered lunches

PayJoy is proud to be an Equal Employment Opportunity employer and we welcome and encourage people of all backgrounds. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

PayJoy Principles

Finance for the next billion * Ownership * Break Through Walls * Live Communication * Transparency & Directness * Focus on Scale * Work-Life Balance * Embrace Diversity * Speed * Active Listening

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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general sr empleos en cuauhtémoc, dif

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Quiero recibir la alerta de empleo más reciente para general sr en cuauhtémoc, dif

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