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IT Mobility Asset Analyst
FLSmidth, Inc. —Monterrey, N. L.
- Tiempo completo
- Administración de personal
- Informática
- Inglés
4h

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IT Mobility Asset Analyst

FLSmidth, Inc. -
Monterrey, N. L.

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Información del empleo

Tiempo completo
Hace 4 horas

Cualificaciones

Gestión de activos
Administración de personal
Informática
Gestión de servicios de TI
Inglés
Licenciatura
Hardware de computadora
Tecnologías de la información

Descripción completa del empleo

Job Summary**

As an IT Mobility Asset Analyst at FLSmidth A/S, you will be responsible for the lifecycle management of our mobile IT assets, ensuring their efficient deployment, tracking, maintenance, and secure disposal across the organization. This role plays a key part in optimizing our mobile technology infrastructure and supporting our global workforce.

Job Responsibilities**

Manage the entire lifecycle of FLSmidth's mobile IT assets, including smartphones, tablets, laptops, and other portable devices, from procurement to retirement.
Maintain accurate inventory records of all mobile IT assets, including location, user assignment, warranty information, and service history.
Coordinate with vendors for procurement, repair, and disposal of mobile devices, ensuring adherence to company policies and budget.
Oversee the deployment and configuration of mobile devices, including operating system imaging, application installation, and security policy enforcement.
Provide support to end-users for mobile device issues, including troubleshooting hardware and software problems, connectivity issues, and application support.
Manage Mobile Device Management (MDM) solutions, ensuring proper device enrollment, policy compliance, and security updates.
Develop and maintain documentation for mobile asset management processes, policies, and best practices.
Assist in the evaluation and selection of new mobile technologies and solutions.
Ensure compliance with data security and privacy regulations pertaining to mobile devices.
Collaborate with other IT teams to integrate mobile assets with existing IT infrastructure.

Job Qualifications**

Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent practical experience.
2+ years of experience in IT asset management, specifically with mobile devices.
Proficiency with Mobile Device Management (MDM) platforms (e.g., Microsoft Intune, VMware Workspace ONE, Jamf Pro).
Strong understanding of various mobile operating systems (iOS, Android, Windows).
Experience with hardware and software troubleshooting for mobile devices.
Familiarity with IT service management (ITSM) tools and processes.
Excellent organizational skills and attention to detail.
Strong communication and interpersonal skills, with the ability to support diverse user groups.
Ability to work independently and as part of a team in a fast-paced environment.
Knowledge of asset lifecycle management best practices.
Fluency in English, both written and spoken.

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